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Call Center Jobs in Georgia (NOW HIRING)

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Confident Staff Solutions

Call Center Agents

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and ...

Global Electronic Services

Be Seen First

Call Center Manager

Buford, GA · On-site

$65K - $75K/yr

Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Prestige Staffing

Call Center Lead

Atlanta, GA

$58K - $65K/yr

Prestige Staffing is searching for a Call Center Lead for a direct hire role for a busy medical practice in the north Atlanta area. The Supervisor is responsible for the day-to-day leadership ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Global Electronic Services

Be Seen First

Call Center Manager

Buford, GA · On-site

$65K - $75K/yr

Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Mitsubishi

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Beaver Toyota of Cumming and Beaver Mazda are ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

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Showing results 21-40

All JobsCall Center JobsCall Center Jobs in Georgia

Call Center information

See Georgia salary details

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How much do call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Georgia? The most popular types of Call Center jobs in Georgia are:
What are popular job titles related to Call Center jobs in Georgia? For Call Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Georgia look for? The top searched job categories for Call Center jobs in Georgia are:
What cities in Georgia are hiring for Call Center jobs? Cities in Georgia with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Georgia as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Call Center Representative

Vish Consulting IT

Augusta, GA • On-site

$17/hr

Contractor

Posted 22 days ago

Job description

Position: Call Center Customer Service Representative

Location: Augusta, GA-Onsite

Duration: 4-6 months

Type: Contract

General Function: The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. The position requires adherence to the bank’s policies, procedures, and risk framework to ensure a positive and compliant customer experience.

Key Responsibilities:

-Handle inbound customer calls in a professional and courteous manner

-Communicate fluently in English 

-Provide accurate information regarding banking products, services, and policies

-Resolve customer inquiries during the initial call without unnecessary transfers

-Complete required follow-ups within committed timelines

-Maintain strict customer confidentiality and comply with departmental policies

-Accurately enter, update, and verify customer information in internal systems

-Initiate and complete documentation and request forms as required

-Effectively use computer systems for call tracking, troubleshooting, and data entry

-Educate customers on bank products and services, including upselling and cross-selling when appropriate

-Identify and suggest improvements to processes that enhance productivity and customer satisfaction

-Continuously update knowledge of banking products, services, and procedures

-Perform additional duties as assigned

Minimum Qualifications Skills:

-High school diploma or equivalent required

-Basic computer skills with the ability to perform data entry

-Knowledge of banking products and procedures is an advantage

-Prior customer service or call center experience preferred

-Excellent verbal communication and telephone etiquette

-Strong problem-solving skills and customer-focused attitude

-Ability to work in a fast-paced, onsite call center environment