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Credit Card Call Center Jobs (NOW HIRING)

Vervent

Bilingual Call Center Agent (Spanish)

Sioux Falls, SD · On-site

$19.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Call Center Account Advisor is responsible for contacting and collecting within all account ... Credit Card Programs - Fully-Managed Credit Card Programs (secured and unsecured), Managed Card ...

Vhr_atlantahousing

Credit Card Administrator

Credit Card Administrator Department: Finance Reports to: Controller Salary grade: N Salary Range ... call minutes. * Review and edit written material to ensure accuracy, neatness ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... debit card issues, bill pay inquiries, Apple Pay inquiries, credit report questions/ review

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... debit card issues, bill pay inquiries, Apple Pay inquiries, credit report questions/ review

State of South Carolina

Call Center Specialist II

Columbia, SC · On-site

$49K - $61K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In a high volume call center setting, provides in-depth, technical and procedural support to users ... credit card readers. Troubleshoots and conducts research by interviewing customers and other Call ...

State of South Carolina

Call Center Specialist II

Columbia, SC · On-site

$13.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In a high volume call center setting, provides in-depth, technical and procedural support to users ... credit card readers. Troubleshoots and conducts research by interviewing customers and other Call ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Credit card reconciliation and transaction verification * Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Credit card reconciliation and transaction verification * Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

Credit card reconciliation and transaction verification * Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality ...

American 1 Credit Union

Call Center Supervisor

Jackson, MI · On-site

$61K/yr

  • Medical

  • Dental

  • Vision

We invite you to consider a career at American 1 Credit Union! Read on for more information! * Location: Jackson, Michigan - onsite * Position: Call Center Supervisor * Salary: $61,074.34 based on ...

Tufts Medicine

Call Center Rep

Boston, MA · On-site

$17.50 - $21.75/hr

... service or call center experience working in billing, collections, or insurance. Preferred ... Posts patient credit card payments as requested over the telephone to appropriate accounts via the ...

VIP Staffing

Credit Card Clerk

New Braunfels, TX · On-site

$18.75/hr

We are now hiring for a Credit Clerk for a company in New Braunfels, TX. Please submit your resume to this posting and call our office at 830-629-2525. Pay: $18.75/hr Schedule: Monday-Friday 8:00am-5 ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... to support credit union members across the country. In this role, you'll be the friendly voice ... card-related questionsMake outbound calls and follow up to ensure issues are resolvedDocument ...

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Credit Card Call Center information

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$12

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How much do credit card call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for credit card call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a credit card call center?

A Credit Card Call Center job involves assisting customers with inquiries related to their credit cards, such as account information, payments, transactions, and dispute resolution. Representatives may also help with troubleshooting card issues, fraud prevention, and providing details on products or services. Strong communication and problem-solving skills are essential for handling customer concerns efficiently.

What does a typical workday look like in a credit card call center?

A typical workday in a Credit Card Call Center involves handling incoming and outgoing calls from customers regarding their credit card accounts, such as billing inquiries, payment processing, fraud investigations, and dispute resolution. You’ll work as part of a team, often in a structured shift environment, where meeting call quality metrics and response times is important. Regular collaboration with supervisors and colleagues is common, especially when addressing complex customer issues or receiving updates on procedures. The fast-paced setting keeps the work dynamic, and there are often opportunities for advancement within customer service or into supervisory roles for those who excel.

What are the key skills and qualifications needed to thrive in a credit card call center?

To excel in a Credit Card Call Center role, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are generally required. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes compliance certifications, such as PCI DSS, are beneficial. Outstanding patience, resilience, and the ability to remain calm under pressure help individuals stand out in this fast-paced environment. These skills and qualities are critical for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

More about Credit Card Call Center jobs

What cities are hiring for Credit Card Call Center jobs?

Cities with the most Credit Card Call Center job openings:

What states have the most Credit Card Call Center jobs?

States with the most job openings for Credit Card Call Center jobs include:

What job categories do people searching Credit Card Call Center jobs look for?

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Credit Card Call Center jobs near you
Infographic showing various Credit Card Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA • On-site

$16/hr

Full-time

Re-posted 28 days ago

Job description

Description
The Call Center Representative provide assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Requirements
Duties and Responsibilities
1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.2. Research and solve more complex member questions, problems, and complaints concerning credit union acc ounts.3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.5. Log and prepare daily mail for branch processing.6. Cross-sell credit union products and services when appropriate.7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis. 11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.12. Remain current and knowledgeable on the various products and services offered by the Credit Union.13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.14. Assist the credit union with outbound calling and other marketing initiatives as requested.15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.18. Treat all credit union members and employees with a positive and cooperative attitude.19. May cross-train or assist in cross-training other call center representatives20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added. 21. Performs other duties as assigned.
Requirements
Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.

Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional

Salary Description
$16.00 per hour

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