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Volunteer Flow Call Center Jobs in Ridgewood, NJ

Bedford Stuyvesant Family Health Center

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Call Center Agent

Brooklyn, NY · On-site

$20/hr

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Observes telephone flow; offering or requesting assistance as needed. * Communicates with all ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Gn

Team Leader / Contact Center

Parsippany, NJ · On-site

$55K - $60K/yr

The Team Leader will lead a group of call center agents and coach them to provide exceptional ... Has experience overseeing and directing the flow of incoming calls, assigning work to the team and ...

Beltone

Team Leader / Contact Center

Parsippany, NJ

$55K - $60K/yr

The Team Leader will lead a group of call center agents and coach them to provide exceptional ... Has experience overseeing and directing the flow of incoming calls, assigning work to the team and ...

Beltone

Team Leader / Contact Center

Parsippany, NJ · On-site

$55K - $60K/yr

The Team Leader will lead a group of call center agents and coach them to provide exceptional ... Has experience overseeing and directing the flow of incoming calls, assigning work to the team and ...

UMR

Radiology Scheduler Call Center

Mount Kisco, NY · On-site

Radiology Scheduler Call Center Optum NY/NJ, is seeking a Radiology Scheduler Call Center to join ... Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and ...

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All JobsVolunteer Flow Call Center JobsVolunteer Flow Call Center Jobs in Ridgewood, NJ

Volunteer Flow Call Center information

See Ridgewood, NJ salary details

$8

$19

$34

How much do volunteer flow call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for volunteer flow call center in Ridgewood, NJ is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Flow Call Center vs Volunteer Customer Service Representative?

AspectVolunteer Flow Call CenterVolunteer Customer Service Representative
Required SkillsCommunication, data entry, basic computer skillsCommunication, problem-solving, customer interaction
Work EnvironmentCall center setting, team-based, remote or on-siteOffice or remote, direct customer interaction
Typical TasksHandling calls, data management, routing inquiriesAssisting customers, resolving issues, providing info
Industry UsageNonprofit, healthcare, community servicesNonprofit, retail, service sectors

The Volunteer Flow Call Center and Volunteer Customer Service Representative roles both involve communication and customer interaction, but the call center position emphasizes handling calls and data management in a team environment, often in a call center setting. The Customer Service role focuses more on direct customer assistance and problem-solving. Both are vital in nonprofit and service industries, with overlapping skills but different daily tasks.

Volunteer Flow Call Center jobs near you
Infographic showing various Volunteer Flow Call Center job openings in Ridgewood, NJ as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, 4% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,274 per year, or $19.4 per hour.

Call Center Agent

Bedford Stuyvesant Family Health Center

Brooklyn, NY • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

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Job description

We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed.
What you’ll do:
Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice.
Previous healthcare experience, including proficiency with EMR systems, required
Responsibilities/Duties:

  • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals.
  • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls.
  • Utilize dual monitors and leverage computer-based resources to find answers to customer questions
  • Detail and gather information/notes taker to provide and relay message to the department/designated individual.
  • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy.
  • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
  • Observes telephone flow; offering or requesting assistance as needed.
  • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service.
  • All other duties as assigned by the manager.

Who you are:

  • A great communicator with a friendly, professional phone presence.
  • Detail-oriented and organized — ability to handle multiple calls and tasks with ease.
  • A team player who thrives in a supportive, fast-paced environment.
  • Previous experience with call centers and healthcare services a plus.
  • Experience with electronic medical records (EMR/EHR) preferred.
  • High School Diploma or Equivalent required

Hourly rate: $20 per hour
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.
BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER

Company Description

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.