ZipRecruiter

Log In

1

Call Center Bilingual Spanish Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCall Center Bilingual Spanish Jobs

Call Center Bilingual Spanish information

See salary details

$11

$21

$34

How much do call center bilingual spanish jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for call center bilingual spanish in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are Call Center Bilingual Spanish representatives?

Call Center Bilingual Spanish representatives are professionals who handle customer service, support, or sales calls for companies and are fluent in both Spanish and English. Their main responsibility is to assist Spanish-speaking customers, answer their questions, resolve issues, and provide information or services as needed. These representatives bridge language gaps, ensuring clear communication and a positive customer experience. They may work in various industries such as telecommunications, healthcare, finance, or retail, often using scripts and computer systems to manage calls efficiently.

What are the key skills and qualifications needed to thrive as a Call Center Bilingual Spanish Representative, and why are they important?

To thrive as a Call Center Bilingual Spanish Representative, you need fluent proficiency in both Spanish and English, strong communication abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and headset-based telephony is typically required. Patience, active listening, and problem-solving skills help you build rapport with diverse customers and handle challenging situations. These abilities ensure efficient, accurate service and high customer satisfaction in a fast-paced, multilingual environment.

What are some common challenges faced by Call Center Bilingual Spanish representatives, and how can they be addressed?

Call Center Bilingual Spanish representatives often encounter challenges such as handling high call volumes, addressing complex customer concerns in both English and Spanish, and navigating cultural nuances during conversations. Successfully managing these challenges involves strong communication skills, patience, and the ability to quickly switch languages while maintaining professionalism. Many companies offer ongoing training, peer support, and access to knowledge bases to help representatives stay effective and reduce stress in high-pressure situations.
More about Call Center Bilingual Spanish jobs
What cities are hiring for Call Center Bilingual Spanish jobs? Cities with the most Call Center Bilingual Spanish job openings:
What job categories do people searching Call Center Bilingual Spanish jobs look for? The top searched job categories for Call Center Bilingual Spanish jobs are:
Call Center Bilingual Spanish jobs near you
Infographic showing various Call Center Bilingual Spanish job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Bilingual Spanish Call Center Representative

MCI Careers

Tampa, FL

$14/hr

Full-time

Re-posted 5 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you fluent in Spanish and English and passionate about helping others? We’re looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. If you thrive in a fast-paced environment and enjoy solving problems, we’d love to hear from you!

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage inbound and outbound calls in both Spanish and English.
  • Provide clear and accurate communication across both languages.
  • Assist customers with billing inquiries, account updates, and general support.
  • Document customer interactions with precision and attention to detail.
  • Escalate complex issues to the appropriate teams when necessary.
  • Adhere to company policies and procedures during all customer interactions.
  • Achieve daily and monthly performance targets.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:
  • Must be 18 years or older.
  • High school diploma or GED.
  • Bilingual fluency in English and Spanish (spoken and written).
  • Strong listening and interpersonal communication skills.
  • Ability to work flexible shifts, including weekends and holidays.
  • Excellent attention to detail and organizational abilities.

Preferred:

Previous experience in a bilingual customer service or call center role.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs