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Volunteer Flow Call Center Jobs (NOW HIRING)

Hiemstra Optical

Call Center Representative

Paw Paw, MI · On-site

$14.50 - $18.25/hr

Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you ...

SSTAR

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

SSTAR

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and ...

SSTAR

Call Center Specialist

Fall River, MA · On-site

$17/hr

The Call Center Specialist will be responsible for all incoming calls including triaging and ... Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees ...

Transdev

Call Center Lead

San Rafael, CA · On-site

$25 - $27/hr

The Call Center Lead performs oversight of Reservations agents, supports Travel Navigation as well ... voluntary long-term disability. Key Responsibilities: * Demonstrate exemplary adherence to all ...

Transdev

Call Center Lead

San Rafael, CA · On-site

$25 - $27/hr

The Call Center Lead performs oversight of Reservations agents, supports Travel Navigation as well ... voluntary long-term disability. Key Responsibilities: * Demonstrate exemplary adherence to all ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees ...

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit ...

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit ...

TEKsystems

Call Center Representative

Louisville, KY · On-site

$20/hr

Call Center Reps will be taking calls from businesses that use their Tax software as well as ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

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All JobsVolunteer Flow Call Center Jobs

Volunteer Flow Call Center information

See salary details

$8

$19

$33

How much do volunteer flow call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for volunteer flow call center in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Flow Call Center vs Volunteer Customer Service Representative?

AspectVolunteer Flow Call CenterVolunteer Customer Service Representative
Required SkillsCommunication, data entry, basic computer skillsCommunication, problem-solving, customer interaction
Work EnvironmentCall center setting, team-based, remote or on-siteOffice or remote, direct customer interaction
Typical TasksHandling calls, data management, routing inquiriesAssisting customers, resolving issues, providing info
Industry UsageNonprofit, healthcare, community servicesNonprofit, retail, service sectors

The Volunteer Flow Call Center and Volunteer Customer Service Representative roles both involve communication and customer interaction, but the call center position emphasizes handling calls and data management in a team environment, often in a call center setting. The Customer Service role focuses more on direct customer assistance and problem-solving. Both are vital in nonprofit and service industries, with overlapping skills but different daily tasks.

More about Volunteer Flow Call Center jobs
What cities are hiring for Volunteer Flow Call Center jobs? Cities with the most Volunteer Flow Call Center job openings:
What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
What states have the most Volunteer Flow Call Center jobs? States with the most job openings for Volunteer Flow Call Center jobs include:
What job categories do people searching Volunteer Flow Call Center jobs look for? The top searched job categories for Volunteer Flow Call Center jobs are:
Volunteer Flow Call Center jobs near you
Infographic showing various Volunteer Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Call Center Supervisor

First Choice Health Centers Inc

East Hartford, CT • On-site

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

First Choice Health Centers is seeking an experienced Call Center Supervisor to lead our Call Center team. The ideal candidate will have a proven track record in supervising a team of non-exempt associates in a call center setting. This individual will be responsible for overseeing the daily operations of our call center, ensuring that our team meets performance goals and delivers exceptional customer service. You will play a critical role in managing, coaching and supporting call center representatives to achieve both individual and team objectives.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being! For part time employees:
  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
  • Company paid Life insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
  • Complimentary premium Calm membership (#1 mental health app)
  • Recognition programs
  • Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm.
  • The annual pay range for this position is $60,000 - $67,000. Pay is based on several factors including but not limited to work experience certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
  • High School diploma or equivalent required; Associate's or Bachelor's degree in Business, Management, Healthcare or related field preferred.
Experience and Training:
  • Minimum of 2 year's leadership experience
  • Minimum of 2 years' administrative support-level experience in a healthcare environment, including emphasis on patient-based customer service.
  • Minimum of 2 years' experience using an enterprise-class Electronic Health Records system, with at least one of those years supporting eClinicalWorks.
  • Previous experience in a Federally Qualified Health Center a plus
  • Strong knowledge of HIPAA rules and regulations.
  • Supervisory experience required
Standard Job Duties:
  • Team Management: Supervise, coach and mentor a team of call center representatives, providing regular feedback and performance evaluations to ensure high levels of motivation and productivity.
  • Performance Monitoring: Track and analyze key performance metrics, including call volume, response time and customer satisfaction, to identify trends and areas for improvement.
  • Training and Development: Conduct training sessions to improve team skills and knowledge, ensuring adherence to company policies, procedures and best practices.
  • Quality Assurance: Monitor and evaluate calls for quality assurance, providing constructive feedback and implementing strategies to enhance service delivery.
  • Issue Resolution: Handle escalated customer complaints and complex issues, working to resolve them effectively and maintaining high levels of customer satisfaction.
  • Reporting: Prepare and present regular reports on team performance, productivity, and other relevant metrics to management.
  • Resource Management: Ensure adequate staffing levels and manage scheduling to meet call center demands and operational needs.
  • Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness within the call center.
  • Compliance: Ensure compliance with company policies, procedures, and regulatory requirements, maintaining a high standard of ethical and professional conduct.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.