Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
Call Center Supervisor
Pittsburgh, PA · On-site
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
Call Center Supervisor
Pittsburgh, PA · On-site
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
Call Center Representative - Roadside Assistance
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Overnight Call Center Agent - Chesapeake
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Overnight Call Center Agent - Chesapeake
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Overnight Call Center Agent - Chesapeake
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Overnight Call Center Agent - Chesapeake
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Overnight Shift Only Call Center Agent In person Only
$13.57 - $18.75/hr
Overnight Shift Only Call Center AgentLocation: Atlanta, GA, 30303Skills Required: Call Center Rep We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight ...
Overnight Shift Only Call Center Agent In person Only
$13.57 - $18.75/hr
Overnight Shift Only Call Center AgentLocation: Atlanta, GA, 30303Skills Required: Call Center Rep We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight ...
Call Center Representative - Roadside Assistance
Coppell, TX · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Coppell, TX · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative - Roadside Assistance
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
Overnight Call Center Customer Service Position We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required. This is a ...
Overnight Call Center Customer Service Position We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required. This is a ...
Call Center Agent
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Quick apply
Call Center Agent
Chesapeake, VA · On-site
$17.50/hr
Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...
Overnight Call Center Customer Service Representative
Lombard, IL · On-site
$17 - $19/hr
Overview Overnight Call Center Customer Service Position We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required.
Overnight Call Center Customer Service Representative
Lombard, IL · On-site
$17 - $19/hr
Overview Overnight Call Center Customer Service Position We are hiring immediately for an overnight shift, which may include either Saturday or Sunday. Bilingual skills preferred, but not required.
AAA Career Fair
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
AAA Career Fair
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Overnight Shift Call Center Agent (On Site)
$13.57 - $18.75/hr
We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight shift only. The ideal candidate will have excellent communication skills, be able to work ...
Overnight Shift Call Center Agent (On Site)
$13.57 - $18.75/hr
We are seeking a highly motivated and skilled Call Center Rep to join our team for the overnight shift only. The ideal candidate will have excellent communication skills, be able to work ...
AAA Career Fair
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
AAA Career Fair
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Overnight Aaa Call Center information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do overnight aaa call center jobs pay per hour?
What is the difference between Overnight Aaa Call Center vs Customer Service Representative?
| Aspect | Overnight Aaa Call Center | Customer Service Representative |
|---|---|---|
| Work Hours | Overnight shifts, typically late evening to early morning | Daytime or flexible hours, depending on employer |
| Work Environment | Call center setting, high-volume inbound/outbound calls | Office or retail environment, face-to-face or phone interactions |
| Required Skills | Communication, problem-solving, patience, basic computer skills | Communication, problem-solving, customer service skills |
| Certifications | Generally none required, but customer service or call center training helpful | None typically required, but customer service certifications can be advantageous |
Overnight Aaa Call Center roles focus on late-night customer support in a call center environment, often requiring overnight shifts. Customer Service Representatives may work during regular hours and handle face-to-face or phone interactions. While both roles require strong communication skills, the main difference lies in work hours and environment.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
AAA The Auto Club Group rating
7.4
Based on 281 frontline employees who took The Breakroom Quiz
221st of 299 rated insurance
Job description
AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2:30pm - 11:00pm.
If you are a career-minded, service driven professional looking to join a fast-paced organization then you have come to the right place. AAA is a member service organization affiliated with the nationalAAAnetwork. With offices across the U.S., we're united by common mission and common values of excellent member service. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.
What you can expect:
Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
Monitors workloads and assignments, changes priorities and schedules as needed to assure customer service calls are completed in an efficient and timely manner as measured by customer satisfaction standards.
Resolves escalated service issues.
What you should bring:
Previous supervisory experience and demonstrated ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Working knowledge of computer-aided dispatch operations.
Ability to analyze and solve problems.
Ability to multi-task and work in a fast-paced environment.
Strong interpersonal skills and the ability to work effectively with a wide range of customers, adapting style to meet business needs.
Ability to drive issues through to resolution; highly professional and business-like in communications and interactions with internal staff and external customers.
Demonstrated ability to communicate effectively, both orally and in writing.
Ability to make sound and effective administrative or procedural decisions and judgments.
Knowledge of geographic area and the ability to read maps.
Post-secondary course work or education preferred with at least 3 years of work related to job responsibilities.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
What AAA The Auto Club Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About American Automobile Association
Sourced by ZipRecruiter
The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.
Industry
Non-profits
Company size
10,000+ Employees
Headquarters location
Heathrow, FL, US
Year founded
1902