Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Seeking Entry Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Seeking Entry Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Seeking Entry Level Call Center Supervisor candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional ...
Seeking Entry Level Call Center Supervisor candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional ...
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Grand Rapids, MI · On-site
$15 - $50/hr
Call Center Representative Location: Wyoming, MI Job Type: Full-Time & Part-Time Pay: $15-$50/hour ... Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist ...
Quick apply
Grand Rapids, MI · On-site
$15 - $50/hr
Call Center Representative Location: Wyoming, MI Job Type: Full-Time & Part-Time Pay: $15-$50/hour ... Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist ...
$15 - $50/hr
Call Center Representative Location: Wyoming, MI Job Type: Full-Time & Part-Time Pay: $15-$50/hour ... Many of our leaders started in entry-level roles and advanced through hard work, coaching, and ...
Quick apply
$15 - $50/hr
Call Center Representative Location: Wyoming, MI Job Type: Full-Time & Part-Time Pay: $15-$50/hour ... Many of our leaders started in entry-level roles and advanced through hard work, coaching, and ...
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
$80K - $100K/yr
Experience managing or coaching entry-level workforce populations * Sales experience or sales ... Call center management experience * Experience working in a legal services environment
Quick apply
$80K - $100K/yr
Experience managing or coaching entry-level workforce populations * Sales experience or sales ... Call center management experience * Experience working in a legal services environment
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Greensboro, NC · On-site
$15 - $16/hr
Advanced Personnel Resources is actively recruiting for our client's next Call Center Representative (Entry Level) training class in Greensboro! This is a great entry-level opportunity for ...
Quick apply
Greensboro, NC · On-site
$15 - $16/hr
Advanced Personnel Resources is actively recruiting for our client's next Call Center Representative (Entry Level) training class in Greensboro! This is a great entry-level opportunity for ...
$17 - $17.50/hr
Call Center Specialist Job Tracking ID: 512937-910458 Job Location ... Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ...
$17 - $17.50/hr
Call Center Specialist Job Tracking ID: 512937-910458 Job Location ... Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
| Aspect | Entry Level Aaa Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma or equivalent |
| Work Environment | Call center setting, fast-paced | Office or remote, customer-facing |
| Industry Usage | Common in insurance, finance, telecom | Widespread across various sectors |
| Job Focus | Handling inbound/outbound calls, basic support | Assisting customers, resolving issues |
Both roles typically require similar credentials and are found in similar industries. The main difference lies in the specific job focus and environment, with Entry Level Aaa Call Center roles often emphasizing call handling in specialized sectors, while Customer Service Representatives may work across diverse industries with broader customer interaction.
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
7.4
Based on 281 frontline employees who took The Breakroom Quiz
220th of 298 rated insurance
AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2:30pm - 11:00pm.
If you are a career-minded, service driven professional looking to join a fast-paced organization then you have come to the right place. AAA is a member service organization affiliated with the nationalAAAnetwork. With offices across the U.S., we're united by common mission and common values of excellent member service. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.
What you can expect:
Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
Monitors workloads and assignments, changes priorities and schedules as needed to assure customer service calls are completed in an efficient and timely manner as measured by customer satisfaction standards.
Resolves escalated service issues.
What you should bring:
Previous supervisory experience and demonstrated ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Working knowledge of computer-aided dispatch operations.
Ability to analyze and solve problems.
Ability to multi-task and work in a fast-paced environment.
Strong interpersonal skills and the ability to work effectively with a wide range of customers, adapting style to meet business needs.
Ability to drive issues through to resolution; highly professional and business-like in communications and interactions with internal staff and external customers.
Demonstrated ability to communicate effectively, both orally and in writing.
Ability to make sound and effective administrative or procedural decisions and judgments.
Knowledge of geographic area and the ability to read maps.
Post-secondary course work or education preferred with at least 3 years of work related to job responsibilities.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Get the full story on Breakroom
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The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.
Non-profits
10,000+ Employees
Heathrow, FL, US
1902