Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Call Center Supervisor AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2 ...
New
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Virginia Beach, VA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Louisville, KY · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Albuquerque, NM · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Pittsburgh, PA · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Coppell, TX · Remote
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Saint Louis, MO · On-site +1
$20.74/hr
Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
Call Center Representative Spanish Bilingual - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative - fluent in English/Spanish, you are the first point ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
AAA Club Alliance is seeking a Roadside Assistance Contact Center Supervisor to lead a remote team ... Ideal candidates have 4+ years in high-volume customer service, 2+ years in call center roles ...
AAA Club Alliance is seeking a Roadside Assistance Contact Center Supervisor to lead a remote team ... Ideal candidates have 4+ years in high-volume customer service, 2+ years in call center roles ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Nashville, TN · On-site
$11 - $11.50/hr
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer ...
Friant, CA · On-site
Follow AAA 4 Diamond standards on phone etiquette. * Answers incoming telephone calls, determines ... Call Center Operators. Access to Sensitive Areas: Hotel storage areas, email access and all ...
Friant, CA · On-site
Follow AAA 4 Diamond standards on phone etiquette. * Answers incoming telephone calls, determines ... Call Center Operators. Access to Sensitive Areas: Hotel storage areas, email access and all ...
$15.25 - $20.75/hr
Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering ... Ability to provide a high level of customer service in a professional call center environment.
$15.25 - $20.75/hr
Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering ... Ability to provide a high level of customer service in a professional call center environment.
Job Summary Supervising Customer Service team members in a business unit and call center ... Company paid AAA Membership * Company paid Identity Theft Protection * Other Ancillary Insurance ...
Job Summary Supervising Customer Service team members in a business unit and call center ... Company paid AAA Membership * Company paid Identity Theft Protection * Other Ancillary Insurance ...
Job Summary Supervising Customer Service team members in a business unit and call center ... Company paid AAA Membership * Company paid Identity Theft Protection * Other Ancillary Insurance ...
Quick apply
Job Summary Supervising Customer Service team members in a business unit and call center ... Company paid AAA Membership * Company paid Identity Theft Protection * Other Ancillary Insurance ...
$29.57 - $33.37
3% of jobs
$33.37 - $37.17
2% of jobs
$37.17 - $40.97
0% of jobs
$40.97 - $44.78
0% of jobs
$44.78 - $48.58
0% of jobs
$48.58 - $52.38
1% of jobs
$52.38 - $56.18
0% of jobs
$56.18 - $59.99
17% of jobs
$60.30 is the 25th percentile. Wages below this are outliers.
$59.99 - $63.79
25% of jobs
The median wage is $64.09 / hr.
$63.79 - $67.59
26% of jobs
$67.74 is the 75th percentile. Wages above this are outliers.
$67.59 - $71.39
26% of jobs
$29
$62
$71
| Aspect | Freelance Aaa Call Center | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, flexible hours, independent | Office or remote, structured shifts |
| Credentials | Basic communication skills, sometimes specific training | High school diploma, customer service training often required |
| Employer | Multiple clients or companies, freelance basis | Typically employed by a single company |
| Work Nature | Handling calls for various clients, flexible tasks | Handling customer inquiries, support, and complaints |
Freelance Aaa Call Center roles offer flexible, remote work with multiple clients, while Customer Service Representatives usually work for a single employer in a more structured environment. Both roles require strong communication skills, but freelance positions often demand more self-management and adaptability.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
7.4
Based on 281 frontline employees who took The Breakroom Quiz
220th of 298 rated insurance
AAA East Central has an in-office opportunity for a Dispatch Call Center Supervisor based out of the headquarters office in Pittsburgh, PA. The shift for this position is 2:30pm - 11:00pm.
If you are a career-minded, service driven professional looking to join a fast-paced organization then you have come to the right place. AAA is a member service organization affiliated with the nationalAAAnetwork. With offices across the U.S., we're united by common mission and common values of excellent member service. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.
What you can expect:
Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
Monitors workloads and assignments, changes priorities and schedules as needed to assure customer service calls are completed in an efficient and timely manner as measured by customer satisfaction standards.
Resolves escalated service issues.
What you should bring:
Previous supervisory experience and demonstrated ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Working knowledge of computer-aided dispatch operations.
Ability to analyze and solve problems.
Ability to multi-task and work in a fast-paced environment.
Strong interpersonal skills and the ability to work effectively with a wide range of customers, adapting style to meet business needs.
Ability to drive issues through to resolution; highly professional and business-like in communications and interactions with internal staff and external customers.
Demonstrated ability to communicate effectively, both orally and in writing.
Ability to make sound and effective administrative or procedural decisions and judgments.
Knowledge of geographic area and the ability to read maps.
Post-secondary course work or education preferred with at least 3 years of work related to job responsibilities.
Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plans with company match
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Get the full story on Breakroom
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The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.
Non-profits
10,000+ Employees
Heathrow, FL, US
1902