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Full Time Flow Call Center Jobs in Raleigh, NC (NOW HIRING)

Excel Fitness

Member Support Expert

Durham, NC · On-site

$15/hr

Position Type : Full Time position Department : Member Support Center (Call Center) Compensation : $15.00 per hour Available Shifts (Tues - Sat) (Thurs-Mon), Full Time Only): Tuesday - Saturday 1pm ...

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Vacation AVAILABLE SCHEDULE: * Full Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for ... We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cary, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Showing results 1-20

All JobsFlow Call Center JobsFull Time Flow Call Center JobsFull Time Flow Call Center Jobs in Raleigh, NC

Full Time Flow Call Center information

See Raleigh, NC salary details

$28.7K

$62.1K

$106.4K

How much do full time flow call center jobs pay per year?

As of Jul 26, 2026, the average yearly pay for full time flow call center in Raleigh, NC is $62,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $72,900.00 per year, depending on experience, location, and employer.

What's a good job for overthinkers?

A full-time call center role can be suitable for overthinkers because it involves routine tasks, clear procedures, and structured interactions. It often requires strong communication skills and patience, with training provided to help manage stress and improve performance.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What jobs pay 4000 a week without a degree?

Full Time Flow Call Center roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures, but they usually require strong communication skills, sales ability, or business acumen. Most roles offering such high weekly pay generally demand advanced skills, certifications, or extensive experience.

How to make $1000 a week remotely?

A Full Time Flow Call Center agent can potentially earn $1000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses based on performance. Developing strong communication skills, familiarity with call center software, and maintaining consistent productivity are essential for reaching higher earnings in remote call center roles.

What is the highest paying call center job?

In a call center environment, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning higher salaries due to increased responsibilities. Additionally, specialized roles like Technical Support Manager or Quality Assurance Director can also command higher compensation, especially with relevant experience and certifications.
What are popular job titles related to Full Time Flow Call Center jobs in Raleigh, NC? For Full Time Flow Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Full Time Flow Call Center jobs in Raleigh, NC look for? The top searched job categories for Full Time Flow Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Full Time Flow Call Center jobs? Cities near Raleigh, NC with the most Full Time Flow Call Center job openings:
Full Time Flow Call Center jobs near you
Health Care Call Center Representative

Health Care Call Center Representative

UNC HEALTH

Chapel Hill, NC • On-site

$18.84 - $26.77/hr

Full-time

Posted 2 hours ago

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Position Summary:
The primary responsibility of the Revenue Cycle Financial Representative supporting the UNC Health Billing Customer Service Call Center - Billing is to support high-volume inbound patient calls-averaging 45-60 calls per day and contributing to over 40,000 monthly contacts. These calls range from simple payment transactions to complex billing inquiries involving insurance, Explanation of Benefits (EOBs), estate matters, and collections. This is a call center representative position with a structured schedule in a high pressure environment.
This role supports both hospital and physician billing (HB and PB), serving as a key resource for patients seeking resolution to billing/financial concerns.
Key Responsibilities:
  • Respond to inbound calls regarding billing inquiries, payments, insurance, and financial assistance.
  • Assist patients with:
    • Making payments and setting up payment plans.
    • Understanding EOBs and insurance billing.
    • Requesting itemized bills and verifying coverage.
    • Payroll deductions, refunds, and charity care applications.
    • Estate-related billing and collections.
  • Initiate outreach to provide resolution, collect on delinquent accounts and high-balance follow-ups.
  • May support MyUNCChart messages, written correspondence, and other self-pay workflows.
  • Responsible for de-escalating patient relations escalated billing concerns, including charge validation and payment reconciliation.
  • Document all interactions in CRM systems and follow up on unresolved issues.
  • Maintain strict HIPAA compliance and patient confidentiality.

Training & Work Environment:
  • Training: 6-8 weeks of structured onboarding, primarily remote via Webex, with required on-camera participation.
  • Onsite days in Morrisville or Chapel Hill, NC. may be required based on performance.
  • Work Schedule:
    • Monday-Thursday: 8:00 AM - 6:00 PM (30 or 60-minute lunch as assigned)
    • Friday: 8:00 AM - 12:00 Noon
      • Note: Schedule is fixed due to high call volume; this is not a flexible schedule.
  • Work Model: Remote with possible onsite attendance based on training, performance and other criteria.

Other Information
Other information:
Education Requirements:
• High school diploma or GED.
Licensure/Certification Requirements:
• No licensure or certification required.
Professional Experience Requirements:
• Two (2) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections).
Knowledge/Skills/and Abilities Requirements:
• Excellent interpersonal, verbal and written communication skills.
• Excellent listening skills, and organizational skills.
• Advanced knowledge of UB-04, HCFA-1500's and Explanation of Benefits (EOB) interpretation.
• Intermediate knowledge of CPT and ICD-9 codes.
• Advanced knowledge of insurance billing, collections and insurance terminology.
• Ability to work in fast pace environment and prioritize and manage multiple tasks.
• Healthcare terminology.
• Customer Service skills.
• Computer knowledge: MS Word, Excel, and Outlook.
• Knowledge of 3rd party reimbursements from insurance companies and government payers is a plus.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Customer Service Call Center
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.84 - $26.77 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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