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Exchange Call Center Jobs (NOW HIRING)

Supervisor - Call Center

Manhattan, NY ยท On-site

$36K - $42K/yr

Supervise call center operations and all related Exchange Call Center activity for Tier 1 or Tier 2 CCRs. * Monitor the performance of Tier 1 or Tier 2 Call Center Representatives (CCRs) and provide ...

Call Center Agent

Los Angeles, CA ยท On-site

$16.25 - $21.25/hr

Healthcare Call Center Agent The Healthcare Call Center Agent plays a crucial role in facilitating ... exchange. Core Objectives: ยท Answering Calls: Respond to incoming calls from patients, healthcare ...

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Call Center Representatives are primarily responsible for screening inbound calls and scheduling ... speak, express, or exchange ideas by means of spoken word. -Able to hear, understand, and ...

Call Center Team Lead

Salt Lake City, UT ยท On-site

$20 - $22/hr

Our Call Center team is often the first point of contact that our homeowners have with our company ... exchange of information. -Manual dexterity to enter text or data into a computer or other machine ...

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Exchange Call Center information

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How much do exchange call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for exchange call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Exchange Call Center jobs?

For Exchange Call Center jobs, the most frequently searched job titles are:

Infographic showing various Exchange Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Supervisor - Call Center

Manhattan, NY โ€ข On-site

MMC Group
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$36K - $42K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

This position is a sallaried position. We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening in New York and one in Hartford. If this sounds like you or someone you know, please apply immedietely as these positions are going quickly. Thank you!

 

Job Responsibilities:


  • Supervise call center operations and all related Exchange Call Center activity for Tier 1 or Tier 2 CCRs.

  • Monitor the performance of Tier 1 or Tier 2 Call Center Representatives (CCRs) and provide feedback and education to staff to improve performance

  • Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.

  • Assist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs

  • Work closely with the Quality Assurance/Training Manager regarding staff performance and training needs

  • Performs other duties as may be assigned by the Call Center Supervisor or Management


Job Requirements


  • Associate's or Bachelor's degree from an accredited college or university

  • A minimum of one year of supervisory experience in a health or social services field

  • High school diploma or equivalency, or related customer service functions

  • Experience working with culturally and linguistically diverse populations in a courteous and effective manner