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National Call Centre Jobs (NOW HIRING)

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

We're a small, fast-growing national call center based in Houston, TX , helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

We're a small, fast-growing national call center based in Houston, TX , helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

We're a small, fast-growing national call center based in Houston, TX , helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're ...

State of Arizona

REMOTE Call Center Agent

Phoenix, AZ · On-site

$17 - $18/hr

Job Summary REMOTE Call Center Agent State of Arizona Full-time, Contract Remote | Phoenix, AZ ... National call centers in industries such as finance/banking, insurance, * telecommunications (not ...

Universal Health Services

CALL CENTER SPECIALIST

Brentwood, TN · On-site

$15.75 - $19.75/hr

Responsibilities UHS National Call Center (a UHS company) Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through ...

UHS

CALL CENTER SPECIALIST

Brentwood, TN · On-site

$15.75 - $19.75/hr

Responsibilities UHS National Call Center (a UHS company) Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through ...

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National Call Centre information

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$10

$17

$25

How much do national call centre jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for national call centre in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between National Call Centre vs Customer Service Representative?

AspectNational Call CentreCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; some roles may need specific trainingHigh school diploma or equivalent; training provided on the job
Work EnvironmentLarge, centralized call centers often handling high call volumes across regionsVaries; may work in call centers, retail, or office settings
Employer & IndustryEmployers include large corporations, government agencies, and outsourcing firmsEmployers include retail stores, service providers, and small businesses

Both roles involve assisting customers via phone or digital channels, but a National Call Centre typically handles high-volume, regional or national inquiries in a centralized setting, while Customer Service Representatives work in various environments providing direct support to customers.

What is the best call center company to work for?

The best call center company to work for depends on individual preferences, but reputable firms often offer good training, competitive pay, and positive work environments. Companies like Concentrix, Teleperformance, and Sitel are known for their large operations and employee support programs. Job seekers should consider company reviews, benefits, and opportunities for advancement when choosing an employer in the call center industry.

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

What are popular job titles related to National Call Centre jobs?

For National Call Centre jobs, the most frequently searched job titles are:

Infographic showing various National Call Centre job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Representative

San Diego, CA • On-site

Liberty Military Housing
Real Estate • 1 - 5K employees
Learn more about Liberty Military Housingexternal

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Liberty Military Housing rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

145th of 209 rated real estate companies

Job description

Overview
Liberty Military Housing - Own your passion for service!
About Liberty Military Housing
Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality- homes and exceptional service to the families of men and women who serve our country. We're seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you're ready to grow your career and become an employee owner, explore our current opportunities today.
What We Provide You:
Liberty Military Housing is committed to supporting our team members in every aspect of life-from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes:
  • Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
  • Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
  • Quarterly & Monthly Bonus Incentives.
  • 401(k) Retirement Plan with Company Match
  • Education Reimbursement up to $5,250 per year
  • Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
  • Wellness Benefits, including free gym access and additional wellness programs
  • Career Growth Opportunities. Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding -long-term- career with a company that truly invests in your future.
  • Life and AD&D Insurance

Responsibilities
A Day in the Life of a Call Center Representative:
As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. You will also provide administrative support to the district offices nationwide.
Your Responsibilities include, but not limited to:
  • Acts as a conduit for maintenance requests that have errors/concerns and ensures they are brought to the attention of the National Call Center Manager to ensure the proper resolution/review.
  • Effectively communicates with the National Call Center Manager/Immediate Supervisor(s) concerning any resident/employee concerns, comments and needs.
  • Attends monthly call monitoring with Quality Assurance Supervisor to measure performance as directed by the National Call Center Manager.
  • Participates in dispatch schedule to ensure all messages from answering service are responded to correctly and entered in a timely manner.
  • Ensures that company property is not taken or damaged in any way.
  • Maintains a service level of 70% or higher when answering calls within 30 seconds or less.
  • Maintains an average of 5% total calls as compared to all weekly answered calls.
  • Maintains a satisfactory attendance record with minimal tardiness, call outs and unpaid leave.
  • Assists immediate Supervisor with updating and maintaining daily the HOT Items Board and binder.
  • Immediately contacts emergency maintenance personnel as any emergency maintenance situation develops per LMH guidelines.
  • Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager. Follows applicable emergency procedures.
  • Assists National Call Center Manager/Supervisor(s)/Team Lead with special projects as needed.
  • Participates in monthly call coaching goals as outlined by the QA Supervisor and Supervisor/Team Lead.
  • Participates in monthly and any "as needed" training workshops as directed by the National Call Center Manager/Training Supervisor.
  • Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
  • Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Google, Gmail, call center software and other company-related systems).
  • Performs other duties as necessary.

Qualifications
What You Need for Success:
  • High school diploma or GED required.
  • Minimum 6 - 12 months of customer service experience required.
  • Flexible schedule to include weekends and/or evenings (weekends required).
  • Call Center and data experience required.
  • Customer-focused attitude and willingness to serve customers.
  • Must have an understanding of resident needs, knowledge of property locations, and general knowledge of maintenance service categories.
  • Excellent verbal skills and exceptional listening, questioning and call control techniques.
  • Aptitude to handle challenging telephone call situations.
  • Ability to accurately and efficiently process information and tasks
  • Excellent computer (MS Office - Word, Excel and Outlook) and typing (minimum 35 wpm) proficiencies and experience with VoIP phone systems.

Pay Range : $21.00 an hour

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