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Call Centre Full Time Jobs (NOW HIRING)

Menards, Inc.

Full Time Call Center

Eau Claire, WI · On-site

$18.25/hr

Ability to solve customer concerns and provide effective solutions in timely manner Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm. Full Time: starting at $18.25/hour * Must be ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

We are seeking to add Full Time Medical Call Center Representatives to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience in the medical ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job ... As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing ...

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Call Centre Full Time information

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$25

How much do call centre full time jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for call centre full time in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call centre full time job?

Call centre full time jobs involve working in a customer service or support role, typically answering calls, responding to inquiries, and assisting customers with various issues. Employees work set hours each week, usually 35-40 hours, and may handle tasks such as troubleshooting problems, providing information, and processing transactions. These jobs require good communication skills, patience, and the ability to handle high call volumes efficiently. Full-time positions often come with benefits like health insurance, paid time off, and opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive as a call centre full time employee?

To thrive as a Call Centre Full Time employee, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is often required. Patience, active listening, and resilience are crucial soft skills for handling challenging customer interactions and maintaining professionalism. These skills and qualities are essential to deliver excellent customer service, meet performance targets, and contribute to overall customer satisfaction.

What are some common challenges faced by full-time call centre employees and how are they typically addressed?

Full-time call centre employees often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining performance metrics like average handle time and customer satisfaction scores. These challenges are typically addressed through comprehensive training, regular coaching sessions, and support from team leaders or supervisors. Many call centres also provide wellness programs and encourage teamwork to help manage stress, creating a positive and collaborative work environment.

What is the difference between Call Centre Full Time vs Customer Service Representative?

AspectCall Centre Full TimeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications are optional
Work EnvironmentCall center setting, often in a dedicated office space with multiple agentsVaries; call centers, retail, or office environments
Industry UsageCommonly used in call centers, telecommunication, and customer support industriesUsed across various sectors including retail, banking, and healthcare

Both roles involve assisting customers, but Call Centre Full Time positions typically focus on inbound or outbound calls within a call center environment, often requiring specific call handling skills. Customer Service Representatives may work in diverse settings and handle various communication channels. Understanding these differences helps job seekers find the right fit for their skills and career goals.

Which call centre full time pays the most?

Full-time call centre jobs in high-demand industries such as technology, finance, and healthcare tend to offer higher salaries. Positions requiring specialized skills, bilingual abilities, or management responsibilities also typically pay more. Salaries vary by location, company, and experience level, with some regions offering significantly higher compensation for call centre roles.

What cities are hiring for Call Centre Full Time jobs?

Cities with the most Call Centre Full Time job openings:

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

Call Centre Full Time jobs near you
Infographic showing various Call Centre Full Time job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Full Time Call Center

Menards, Inc.

Eau Claire, WI • On-site

$18.25/hr

Full-time

Medical, Dental

Posted 4 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 981 frontline employees who took The Breakroom Quiz

12th of 51 rated home improvement retailers

Job description

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner! Full time and part time positions available!
CALL CENTER PRIMARY RESPONSIBILITIES:
Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm.
Full Time: starting at $18.25/hour
  • Must be available to work up to 40 hours/week
  • Ideal availability would be 10:00am - 7:00pm
  • every other weekend is required.

Additional Requirements:
  • Must be able to work ONSITE at the General Office in Eau Claire, WI
  • Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  • Opportunities to work occasional overtime including weekends and holidays
  • High school diploma or equivalent
  • Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:
  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!
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What Menards employees say

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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