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Call Centre Full Time Jobs (NOW HIRING)

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Role Description This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the ...

Dabella

Call Center

Boise, ID

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Dabella

Call Center

Call, TX

$20.50/hr

This is a full-time position with 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

DaBella Exteriors Careers

Call Center

Nampa, ID

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job ... As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing ...

DaBella Exteriors Careers

Call Center

Meridian, ID

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

DaBella Exteriors Careers

Call Center

Boise, ID

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

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Call Centre Full Time information

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How much do call centre full time jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for call centre full time in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A full-time call centre role can potentially pay $2000 or more per week, especially with experience, performance bonuses, or commission-based incentives. Achieving this income often requires working full-time hours, strong communication skills, and possibly handling high-value or specialized customer service tasks.

What are some common challenges faced by full-time call centre employees and how are they typically addressed?

Full-time call centre employees often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining performance metrics like average handle time and customer satisfaction scores. These challenges are typically addressed through comprehensive training, regular coaching sessions, and support from team leaders or supervisors. Many call centres also provide wellness programs and encourage teamwork to help manage stress, creating a positive and collaborative work environment.

What job makes $10,000 a month without a degree?

A full-time call center representative typically does not earn $10,000 a month without additional roles or commissions. High earnings in call centers usually come from management, sales, or specialized positions with performance bonuses, but such salaries are uncommon without advanced skills or experience. Most high-paying jobs without a degree require specialized training, certifications, or significant experience in the field.

What is the difference between Call Centre Full Time vs Customer Service Representative?

AspectCall Centre Full TimeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications are optional
Work EnvironmentCall center setting, often in a dedicated office space with multiple agentsVaries; call centers, retail, or office environments
Industry UsageCommonly used in call centers, telecommunication, and customer support industriesUsed across various sectors including retail, banking, and healthcare

Both roles involve assisting customers, but Call Centre Full Time positions typically focus on inbound or outbound calls within a call center environment, often requiring specific call handling skills. Customer Service Representatives may work in diverse settings and handle various communication channels. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Call Centre Full Time employee, and why are they important?

To thrive as a Call Centre Full Time employee, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is often required. Patience, active listening, and resilience are crucial soft skills for handling challenging customer interactions and maintaining professionalism. These skills and qualities are essential to deliver excellent customer service, meet performance targets, and contribute to overall customer satisfaction.

What are call centre full time jobs?

Call centre full time jobs involve working in a customer service or support role, typically answering calls, responding to inquiries, and assisting customers with various issues. Employees work set hours each week, usually 35-40 hours, and may handle tasks such as troubleshooting problems, providing information, and processing transactions. These jobs require good communication skills, patience, and the ability to handle high call volumes efficiently. Full-time positions often come with benefits like health insurance, paid time off, and opportunities for advancement within the company.

Which call center pays the most?

In the call center industry, roles such as technical support or specialized customer service agents tend to offer higher pay, especially when requiring advanced skills or certifications. Compensation varies by company, location, and experience, with some centers offering bonuses or incentives for performance. Generally, call centers that serve high-value clients or operate in high-demand sectors tend to pay more.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may include additional benefits like bonuses or performance incentives.
What cities are hiring for Call Centre Full Time jobs? Cities with the most Call Centre Full Time job openings:
What are the most commonly searched types of Call Centre jobs? The most popular types of Call Centre jobs are:
Call Centre Full Time jobs near you
Infographic showing various Call Centre Full Time job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, and 96% Full Time. Highlights an 93% Physical, 5% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Associate (Full-Time)

Call Center Associate (Full-Time)

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER

New Bedford, MA • On-site

$20 - $24.20/hr

Full-time

Posted 15 days ago

Job description

POSITION SUMMARY:
Mondays - Fridays : 9:30 am - 6pm.
Call center associates (CCA) are vital to the care provided to patients of the Health Center. Greeting callers in a welcoming tone, listening to the caller and understanding the reasons for their call is the first critical part of a CCAs role. After identifying the reason for the call and the caller/patients identity, our CCAs will help patients who need appointments scheduled, rescheduled or cancelled; need information about the Health Center or a provider; answer general questions that can be found in the patients record. When a CCA cannot answer a question or help the caller, he/she will transfer the call to another associate within the organization who can provide assistance. CCAs will follow all HIPAA policies and procedures as well as clinical protocols to ensure patient safety as well as secure protected health information.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:
  1. Greets all callers to the Health Center promptly and in a welcoming manner.
  2. Listens to the callers needs and identifies the reason for his/her call.
  3. Assists patients with scheduling, rescheduling and cancelling Adult Medicine appointments.
  4. In accordance with clinical and HIPAA policies and procedures, answers caller questions when appropriate. Routes all other calls to the appropriate group or employee who can assist the caller.
  5. Takes messages for staff as needed and ensures staff receive urgent messages within five minutes.
  6. Calls answering service each morning to open switchboard and check for messages that need to be forwarded to internal departments.
  7. Ensures that switchboard is turned over every evening to the answering service. Verifies the transfer was done accurately by calling the main number to see if the service picks up.
  8. Uses overhead paging appropriately when unable to reach staff at their extension(s).

REQUIRED KNOWLEDGE & SKILLS:
  • Bilingual in English and Portuguese or Spanish is required.
  • Must possess strong customer service skills.
  • Prior experience as a medical secretary or medical assistant is a plus.

REQUIRED EDUCATION & OTHER CREDENTIALS:
  1. Education:High School diploma or equivalent is required.
  2. Experience: A minimum of two years call center or customer service experience is required
  3. Certification/Licensure: None required.
  4. Software/Hardware: Knowledge of electronic health record software is preferred.

  1. High School diploma or equivalent. Minimum one year of technical training in relevant field.
  2. Ability to recognize those patients who are in distress and take appropriate action.
  3. 2-4 years experience as a receptionist working in a relevant field.
  4. Strong verbal, organizational and interpersonal skills.
  5. Bilingual in Spanish/Portuguese required.

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