ZipRecruiter

Log In

2

Call Centre Full Time Jobs (NOW HIRING)

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job ... As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

Talkishco

Call Center Agent

Jersey City, NJ · On-site

Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Just Kids Pediatrics

Call Center Agent

Oklahoma City, OK · On-site

$15 - $17/hr

We are currently hiring for a full-time call center agent for our operations center (12309 S. May Ave., Oklahoma City, OK 73170) who will provide compassion to patients and develop the communities we ...

New

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | MondayFriday | No Weekends or Holidays About Us Cardiac Study ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

previous pagenext page

Showing results 21-40

All JobsFull Time JobsBusiness JobsCall Centre Full Time Jobs

Call Centre Full Time information

See salary details

$10

$17

$25

How much do call centre full time jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for call centre full time in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call centre full time job?

Call centre full time jobs involve working in a customer service or support role, typically answering calls, responding to inquiries, and assisting customers with various issues. Employees work set hours each week, usually 35-40 hours, and may handle tasks such as troubleshooting problems, providing information, and processing transactions. These jobs require good communication skills, patience, and the ability to handle high call volumes efficiently. Full-time positions often come with benefits like health insurance, paid time off, and opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive as a call centre full time employee?

To thrive as a Call Centre Full Time employee, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is often required. Patience, active listening, and resilience are crucial soft skills for handling challenging customer interactions and maintaining professionalism. These skills and qualities are essential to deliver excellent customer service, meet performance targets, and contribute to overall customer satisfaction.

What are some common challenges faced by full-time call centre employees and how are they typically addressed?

Full-time call centre employees often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining performance metrics like average handle time and customer satisfaction scores. These challenges are typically addressed through comprehensive training, regular coaching sessions, and support from team leaders or supervisors. Many call centres also provide wellness programs and encourage teamwork to help manage stress, creating a positive and collaborative work environment.

What is the difference between Call Centre Full Time vs Customer Service Representative?

AspectCall Centre Full TimeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications are optional
Work EnvironmentCall center setting, often in a dedicated office space with multiple agentsVaries; call centers, retail, or office environments
Industry UsageCommonly used in call centers, telecommunication, and customer support industriesUsed across various sectors including retail, banking, and healthcare

Both roles involve assisting customers, but Call Centre Full Time positions typically focus on inbound or outbound calls within a call center environment, often requiring specific call handling skills. Customer Service Representatives may work in diverse settings and handle various communication channels. Understanding these differences helps job seekers find the right fit for their skills and career goals.

Which call centre full time pays the most?

Full-time call centre jobs in high-demand industries such as technology, finance, and healthcare tend to offer higher salaries. Positions requiring specialized skills, bilingual abilities, or management responsibilities also typically pay more. Salaries vary by location, company, and experience level, with some regions offering significantly higher compensation for call centre roles.

What cities are hiring for Call Centre Full Time jobs?

Cities with the most Call Centre Full Time job openings:

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

Call Centre Full Time jobs near you
Infographic showing various Call Centre Full Time job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Spokane, WA • On-site

Cardiac Study Center
Health Care and Social Assistance • 201 - 500 employees
Learn more about Cardiac Study Centerexternal

$19.35 - $35.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Patient Services Representative (Call Center) - Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
Spokane, WA
Full-Time | Monday-Friday | No Weekends or Holidays

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institute-bringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • Monday-Friday schedule - no weekends or holidays
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center), you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day ResponsibilitiesScheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to SucceedMinimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • Shift: 8-hour shifts, Monday-Friday
  • Training: 90-day in-person training period in Spokane, WA
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation
  • Tuition Assistance

Pay Range: $19.39 - $35.12/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 00422

Employment Type: FULL_TIME

Apply