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Flow Call Center Jobs (NOW HIRING)

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

millenniumsoft

Call Center Representative

Stuart, FL · On-site

$14 - $17.75/hr

Position : Call Center Representative Location : Stuart, FL Duration : 12 Months Contract Start ... Advanced analytical reasoning to include ability to forecast exponentials within work flow ...

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center Executive Location : Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End ... Advanced analytical reasoning to include ability to forecast exponentials within work flow ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

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How much do flow call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Flow Call Center job?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.
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Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 61% Full Time, 33% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Dental Call Center Representative

Nuva Smile

Cranford, NJ

$16.25 - $20.50/hr

Other

Medical, Dental, Retirement, PTO

Posted 19 days ago

Job description

Job Openings >> Dental Call Center Representative
Dental Call Center Representative
Summary
Title: Dental Call Center Representative ID: 19688 Location: Cranford, NJ Department: Administrative
More about this job >
Description
Benefits For Full Time Employment
Health Insurance, PTO, Paid Holidays, 401(K) and more!
Location: Cranford, NJ
Job Summary:

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice.

Key Responsibilities:

  • Answer inbound calls in a professional and courteous manner

  • Schedule, confirm, and reschedule patient appointments using dental scheduling software

  • Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies

  • Handle inquiries related to insurance and treatment plans

  • Make outbound calls to remind patients of upcoming appointments or follow-ups

  • Update patient records accurately in the system

  • Coordinate with dental staff to ensure smooth patient flow and care

  • Follow HIPAA guidelines and maintain patient confidentiality

Requirements:

  • High school diploma or equivalent (Associate's degree preferred)

  • Previous call center, customer service, or dental office experience is highly desirable

  • Familiarity with dental terminology and insurance plans is a plus

  • Excellent communication and interpersonal skills

  • Strong attention to detail and organizational skills

  • Proficient with dental or medical scheduling software (Denticon) preferred

  • Ability to multitask 

  • Bilingual (Spanish, etc.) is a plus

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