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Flow Call Center Jobs (NOW HIRING)

Nevada Health Centers

CALL CENTER REPRESENTATIVE

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Call Center Representative The Call Center Representative supports the scheduling and general ... Alerts for ways to improve customer service, improve patient flow * Attend required meetings and ...

Fenway Health

Medical Call Center Representative

Boston, MA · On-site

$22.62 - $24.87/hr

... flow. Using standard work documents and workflows to determine how to best help callers. Some ... and health center by troubleshooting patient needs to secure a 1 to 2 call resolution * At all ...

New

Fenway Health

Medical Call Center Representative

Boston, MA · On-site

$22.62 - $24.87/hr

... flow. Using standard work documents and workflows to determine how to best help callers. Some ... and health center by troubleshooting patient needs to secure a 1 to 2 call resolution * At all ...

HealthWorks

Call Center

Leesburg, VA · On-site

$19/hr

Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... Monitors patient flow through the clinic-from the waiting room, to the clinical staff and ...

Tufts Medicine

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

Tufts Medicine

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

Tufts Medicine

Call Center Rep

Boston, MA · On-site

$17.50 - $21.75/hr

Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the ... As a call center representative at Tufts Medical Center you will be a key member of the hospitality ...

QueensCare

Call Center Agent

Los Angeles, CA · On-site

$24.68 - $35.29/hr

Call Center Agent Los Angeles, CA 90026 Overview Salary Range $24.68 - $35.29 Hourly Position Type ... manage call flow. * Schedules, reschedules, and cancels appointments in the electronic health ...

OncoHealth

Call Center Supervisor

Participate in cross-functional meetings to improve case flow, intake efficiency, and service ... Experience with call center platforms, case management systems, and workforce management tools ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

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Flow Call Center information

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How much do flow call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Flow Call Center?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

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What are the most commonly searched types of Flow Call Center jobs?

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What job categories do people searching Flow Call Center jobs look for?

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Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER REPRESENTATIVE

Nevada Health Centers

Las Vegas, NV • On-site

$15.50 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Call Center Representative

The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls.

Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:

  • Competitive compensation, with annual merit increases
  • Company sponsored PPO medical plan and buy-up option, vision and dental plans
  • 403(b) retirement plan with employer match
  • Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
  • Company paid life/AD&D and long term disability policies
Essential Duties and Responsibilities
  • Provides exceptional customer service to both internal and external customers
  • Monitors and directs incoming and outgoing calls in a timely manner
  • Schedules, reschedules, cancels, and confirms appointments accurately
  • Coordinates walk-ins and triaging with clinic staff
  • Blocks provider schedules as requested by call center and/or clinic supervisor
  • Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility
  • Completes appropriate patient documentation in electronic medical records.
  • Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.
  • Alerts for ways to improve customer service, improve patient flow
  • Attend required meetings and participate in committees as requested.
Required Qualifications
  • High school diploma or general education degree (GED)
  • 6 months experience in a customer service role
  • Strong communication skills including written and verbal communication
Preferred Qualifications
  • English/Spanish fluency
  • Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred
  • Previous experience using a multi-line phone system
  • Ability to manage time effectively
Equal Opportunity Statement

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.

Americans with Disabilities Act (ADA) Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.

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