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Flow Call Center Jobs (NOW HIRING)

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center Executive Location : Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End ... Advanced analytical reasoning to include ability to forecast exponentials within work flow ...

MILLENNIUMSOFT

Call Center Representative

Stuart, FL

$13.50 - $16.75/hr

Position : Call Center Representative Location : Stuart, FL Duration : 12 Months Contract Start ... Advanced analytical reasoning to include ability to forecast exponentials within work flow ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Coordinate with dental staff to ensure smooth patient flow and care * Follow HIPAA guidelines and ... Previous call center, customer service, or dental office experience is highly desirable

Ramey-Estep Homes, Inc.

Call Center Specialist

Morehead, KY · On-site

$14.75 - $18.50/hr

The Call Center Specialist serves as the first point of contact for individuals seeking services ... Manage call flow effectively in a high-volume environment, balancing efficiency with quality, and ...

Msmc

Patient Representative Call Center

Miami Beach, FL · On-site

$15.75 - $19.75/hr

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse ... CALL FLOW - Can follow prescribed call flow for routine scheduling calls. * PATIENT INTERACTIONS ...

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How much do flow call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for flow call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Flow Call Center job?

A Flow Call Center job involves handling customer inquiries, providing support, and resolving issues related to Flow's telecommunications services. Agents assist customers via phone, email, or chat, addressing billing concerns, technical problems, and service requests. Strong communication skills, problem-solving abilities, and knowledge of Flow's products are essential. The role may require working flexible hours to support customers efficiently.

What are the key skills and qualifications needed to thrive in the Flow Call Center position, and why are they important?

To thrive in a Flow Call Center role, you need excellent verbal communication, active listening skills, and a customer service-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with call center software (such as Zendesk, Salesforce, or custom CRM systems) and proficiency in basic computer applications are typical requirements. Strong soft skills like patience, adaptability, and conflict resolution are crucial for handling diverse customer interactions. These abilities ensure efficient issue resolution, high customer satisfaction, and effective teamwork in a fast-paced environment.

What does a typical day look like for someone working at a Flow Call Center?

A typical day in a Flow Call Center involves answering inbound customer calls, addressing their questions or concerns, and documenting interactions in the company's system. You may also handle troubleshooting, process orders, or escalate more complex cases to supervisors or specialized departments. Team members often rotate through different types of calls to keep the work engaging, and regular team meetings provide support and ongoing training. The environment is fast-paced but collaborative, offering opportunities for professional growth into supervisory or specialized support roles as you gain experience.
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What are the most commonly searched types of Flow Call Center jobs? The most popular types of Flow Call Center jobs are:
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Flow Call Center jobs near you
Infographic showing various Flow Call Center job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 61% Full Time, 33% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Executive

millenniumsoft

Stuart, FL • On-site

$14 - $17.75/hr

Contractor

Posted 2 days ago

Job description

Position : Call Center Executive
Location : Stuart, FL
Duration : 12 Months Contract
Start Time : 9:30 AM
End Time : 6:00 PM
Total Hours/week :40.00
Description:
  • This is a call center role with metrics needed. Call Center experience is preferred.
  • Some medical billing or insurance is very helpful.
  • Paid training is provided. We are looking for people who are seeking long term careers.
  • This is a possible temp to perm role.
  • Good computer skills required with strong Microsoft Office experience.
  • Will be performing alpha and numeric data entry. Candidate should have strong ability to retain verbal information and strong verbal communication skills.

Position Purpose:
  • To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes

Primary Duties And Responsibilities:
  • Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
  • Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
  • Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
  • Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
  • Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
  • Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
  • Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
  • Develops and maintains knowledge in medical terminology, billing and insurance guidelines
  • Ability to identify and professionally resolve insurance verification related issues
  • Track daily production and submit daily log to direct supervisor.

Ancillary Duties and Responsibilities:
  • Maintain a positive work atmosphere that embodies Liberator's philosophy- Professional excellence, teamwork and integrity.
  • Performs other duties and tasks as assigned

Reporting Relationship Responsibilities:
  • No supervisory responsibilities
  • Provides work direction only
  • Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.

Minimum Requirements Or Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education/Experience:
  • High School Diploma or general education degree (GED);
  • one to two years related experience and/or training; or equivalent combination of education and experience.

Skills:
Language:
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence.
  • Ability to effectively present information and respond to questions from management, team members, and/or customers.

Math:
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.

Reasoning:
  • Ability to solve practical problems and deal with a variety of variables.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.

Computer:
  • Knowledge of Microsoft Office Applications, Access or other database software
  • Telecommunications: ability to utilize or knowledge of call center telecommunications software

Licensure or Certifications required:
  • No certifications required

Production/Quality Metrics:
  • Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
  • Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.

Work Requirements:
  • Ability to work some evening shifts, weekends, and overtime as needed

Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
  • The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.

Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
  • The noise level in the work environment is usually moderate.
  • The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.

Disclaimer:
  • The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
  • The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
  • Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.

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