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Call 811 Jobs (NOW HIRING)

Stake Center Locating

Auditor- Las Vegas, NV

Las Vegas, NV · On-site

$12.50 - $16.75/hr

Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations). * Inspect documentation, including tickets, and photos, for accuracy and ...

Stake Center Locating

Auditor- Las Vegas, NV

Henderson, NV · On-site

$14 - $18.75/hr

Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations). * Inspect documentation, including tickets, and photos, for accuracy and ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Gratia Geomatics LLC

Utility Locator

Spring, TX

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Cable Protection Services, Inc

Dispatcher

Midlothian, VA · On-site

$16 - $30/hr

Utility locators are often contracted by One-Call/811 centers to provide locating services for excavation projects and must adhere to the guidelines of 811 ONE CALL systems and any state regulated ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

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How much do call 811 jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for call 811 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

More about Call 811 jobs
What cities are hiring for Call 811 jobs? Cities with the most Call 811 job openings:
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Call 811 jobs near you
Infographic showing various Call 811 job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, and 96% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Auditor- Las Vegas, NV

Auditor- Las Vegas, NV

Stake Center Locating

Las Vegas, NV

$12.50 - $16.75/hr

Full-time

Posted 9 days ago

Stake Center Locating rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Stake Center Locating is looking to hire an Auditor in Las Vegas, NV. An Auditor is responsible for evaluating the accuracy, quality, and compliance of utility locating services performed by field technicians. This role ensures adherence to company standards, client requirements, and state regulations while promoting safety, efficiency, and continuous improvement across operations.

Key Responsibilities:

  • Conduct field audits of completed utility locates to verify accuracy, completeness, and proper marking of underground utilities.
  • Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations).
  • Inspect documentation, including tickets, and photos, for accuracy and completeness.
  • Identify deficiencies, errors, or safety concerns and document findings in detailed audit reports.
  • Provide constructive feedback and coaching to field technicians to improve performance and quality.
  • Track audit results and trends to identify recurring issues and recommend corrective actions.
  • Collaborate with Area Managers, Trainers and Regional Operations Managers to address performance gaps.
  • Perform follow-up audits to ensure corrective actions are implemented effectively.
  • Ensure proper use of equipment and adherence to safety standards in the field.
  • Maintain professionalism when interacting with technicians, clients, and the public.

Qualifications:

  • High school diploma or equivalent required; additional technical training preferred.
  • 2+ years of experience in utility locating or related field.
  • Strong knowledge of underground utility locating methods, equipment, and industry standards.
  • Familiarity with state and local regulations governing utility locating (e.g., One Call/811 laws).
  • Ability to read and interpret maps, prints, and utility records.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with mobile data collection tools and reporting software.
  • Valid driver’s license with a clean driving record.

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