ZipRecruiter

Log In

1

Call 811 Jobs (NOW HIRING)

Enterprise Products

Analyst, E-Call

Houston, TX · On-site

The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems ...

Enterprise Products

Analyst, E-Call

Houston, TX

The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems ...

Stake Center Locating

Auditor- Las Vegas, NV

Henderson, NV · On-site

$14 - $18.75/hr

Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations). * Inspect documentation, including tickets, and photos, for accuracy and ...

Stake Center Locating

Auditor- Las Vegas, NV

Henderson, NV · On-site

$14 - $18.75/hr

Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations). * Inspect documentation, including tickets, and photos, for accuracy and ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Cable Protection Services, Inc

Dispatcher

Midlothian, VA · On-site

$16 - $30/hr

Utility locators are often contracted by One-Call/811 centers to provide locating services for excavation projects and must adhere to the guidelines of 811 ONE CALL systems and any state regulated ...

next page

Showing results 1-20

All JobsCall 811 Jobs

Call 811 information

See salary details

$10

$17

$25

How much do call 811 jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for call 811 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call 811?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

More about Call 811 jobs

What cities are hiring for Call 811 jobs?

Cities with the most Call 811 job openings:

What states have the most Call 811 jobs?

States with the most job openings for Call 811 jobs include:

What job categories do people searching Call 811 jobs look for?

The top searched job categories for Call 811 jobs are:

Call 811 jobs near you
Infographic showing various Call 811 job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Analyst, E-Call

Enterprise Products

Houston, TX • On-site

Full-time

Posted 6 days ago

Enterprise Products rating

9.2

Company rating: 9.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 53 rated energy and utility

Job description

Description
Make the most of your talents in a fast-paced environment driven by people who strive for achievement. Enjoy corporate strength, stability, and a rewarding career at a growing industry-leading and diverse operating company with a track record for success. Tap into the professional possibilities of Enterprise Products Company.
The E-Call (811) Analyst provides analytical support for pipeline excavation requests (One Call tickets) received from state One Call centers to determine the proximity to Company pipeline systems and the potential for damage. Responsibilities include, but are not limited to:
  • Read, research, analyze, interpolate, and process 811 One-Call excavation tickets by using paper, computerized, and mapping systems to determine the location of the requested excavation activity in relation to our pipeline locations.
  • Screen phone calls regarding any excavation activity that may impact the integrity of Company pipelines in a timely and accurate manner consistent with defined procedures.
  • Respond to customer inquiries for emergency issues pertaining to Company systems.
  • Notify appropriate pipeline and/or field technicians of impending excavation activity in their respective areas.
  • Disseminate and monitor daily reports for data received.

Qualifications
The successful candidate will meet the following qualifications:
  • A minimum of a high school diploma or G.E.D equivalent is required.
  • Experience with the industry's One Call system is preferred.
  • Experience reading paper maps, computerized maps, and mapping programs is preferred.
  • Familiarity with GPS mapping system components and/or ArcGIS is preferred.
  • Experience working with PLOTS and PLATS measuring distances and acreage is preferred.
  • Proficiency using Microsoft applications, with a strong emphasis on Word, Excel, and Outlook is required.
  • Experience working in the energy and/or oil and gas industry is preferred.
  • Must be a quick learner with the ability to multi-task in a fast-paced, detail-oriented work environment.
  • Must demonstrate professional behavior while in stressful situations and always remain customer focused.
  • Experience working in a customer service and/or technical field is preferred.
  • Ability to effectively communicate and be able to interface with corporate and field employees, regulatory personnel, and the general public throughout the United States, in a professional manner, both verbally and in writing is required.
  • Ability to actively seek information to understand customer circumstances, problems, expectations, and needs is required.
  • Ability to effectively prioritize and allocate time to complete work.
  • Ability to differentiate color schemes on paper maps and computerized mapping systems is required.
  • Must be able to work occasional overtime and holidays.
  • Able to work 6:00 AM to 6:30 PM schedule.

#LI-RW1

What Enterprise Products employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply