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Call 811 Jobs (NOW HIRING)

Osmose Corporate

One Call Locator

Peachtree City, GA

$14.75 - $18.50/hr

Submit locate requests to state One Call (811) centers through web sites or by phone (position will require registration to submit tickets for multiple states). All submittals must conform to ...

Osmose Utilities Services

One Call Locator

Peachtree City, GA · On-site

$14.75 - $18.50/hr

Submit locate requests to state One Call ("811") centers through web sites or by phone (position will require registration to submit tickets for multiple states). All submittals must conform to ...

Ideatek

Utility Line Locator

Topeka, KS · On-site

$15 - $18.75/hr

Respond to high-profile Kansas One Call (811) locates as needed. * Investigate line strikes and complete incident reports. * Use locating tools and technology to accurately identify and map ...

IdeaTek

Utility Line Locator

Topeka, KS · On-site

$15 - $18.75/hr

Respond to high-profile Kansas One Call (811) locates as needed. * Investigate line strikes and complete incident reports. * Use locating tools and technology to accurately identify and map ...

Ideatek Telcom LLC

Utility Line Locator

Wichita, KS · On-site

$14.25 - $18/hr

Respond to high-profile Kansas One Call (811) locates as needed. * Investigate line strikes and complete incident reports. * Use locating tools and technology to accurately identify and map ...

Ideatek Telcom LLC

Utility Line Locator

Topeka, KS

$15 - $18.75/hr

Respond to high-profile Kansas One Call (811) locates as needed. * Investigate line strikes and complete incident reports. * Use locating tools and technology to accurately identify and map ...

Ideatek

Utility Line Locator

Buhler, KS · On-site

$13.75 - $17.25/hr

Respond to high-profile Kansas One Call (811) locates as needed. * Investigate line strikes and complete incident reports. * Use locating tools and technology to accurately identify and map ...

Stake Center Locating

Auditor- Las Vegas, NV

Las Vegas, NV · On-site

$12.50 - $16.75/hr

Evaluate compliance with company policies, client specifications, and state one-call laws (e.g., 811 regulations). * Inspect documentation, including tickets, and photos, for accuracy and ...

Gratia Geomatics LLC

Utility Locator

Spring, TX

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

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How much do call 811 jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for call 811 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

More about Call 811 jobs
What cities are hiring for Call 811 jobs? Cities with the most Call 811 job openings:
What states have the most Call 811 jobs? States with the most job openings for Call 811 jobs include:
What job categories do people searching Call 811 jobs look for? The top searched job categories for Call 811 jobs are:
Call 811 jobs near you
Infographic showing various Call 811 job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 1% Internship, 1% Full Time, 93% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

One Call Locator

Osmose Corporate

Peachtree City, GA

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Coordinate with field personnel to submit underground utility locate requests in a timely manner.

  • Submit locate requests to state One Call (811) centers through websites or by phone in compliance with state regulations.

  • Monitor status of locate requests and provide updates to internal customers regarding operational deadlines.

Osmose Utilities Services rating

6.0

Company rating: 6.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Osmose Utilities is seeking to hire an entry level in office M-F team member to support field operations, as a One Call Locator responsible for preparing and submiting requests for locating (marking) of underground utilities to State One Call (811) centers.

This in office role requires routine interaction and coordination with field operations personnel (foremen, supervisors, managers), project managers, utilities, locating contractors, and government agencies.

Responsibilities

  • Coordinate with field personnel in the timely submittal of underground utility locate requests to maintain continuity of operations.
  • Submit locate requests to state One Call (811) centers through web sites or by phone (position will require registration to submit tickets for multiple states). All submittals must conform to applicable state regulations and requirements.
  • Monitor status of locate requests and tickets, with respect to operational deadlines, and provide internal customers (Operations, Project Management, Engineering, etc.) with needed updates.
  • Respond to questions and requests for additional information made by state agencies, utilities, locating contractors, etc.
  • Update system used to track locate requests with current information (progress, completion date, etc.)
  • Maintain documentation (records) related to locate requests (ticket information, maps, supporting information, positive responses, records of communication, etc.)
  • Maintain up-to-date knowledge of applicable state regulations and requirements (ticket entry requirements, lead time, expiration and renewal dates, etc.)
  • Additional administrative tasks and work assignments, as requested.

Qualifications

  • Must be currently authorized to work in the US without sponsorship now or in the future.
  • High school diploma or equivalent (GED).
  • Minimum of 1 year Customer service skills and experience.
  • Microsoft Excel
  • Ability to read and create maps (using maptitude, Google Maps/Earth, or other software applications).
  • Ability to translate maps and data into accurate, clear, and concise verbal and written location and direction information using compass directions, distances and units of measure, roads, landmarks, terrain, etc.
  • Ability to manage and prioritize multiple work assignments and meet deadlines.
  • Excellent verbal and written communication skills.
  • Highly organized and detail-oriented.
  • Self-starter with the ability to work independently.
  • Proficient in Microsoft Outlook.
  • Ability to learn and effectively utilize software, web-based, and enterprise applications.

Benefits

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:

  • Medical Insurance and Health Savings Account with company contribution
  • Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
  • 401(k) with excellent company match
  • Paid time off (vacation, sick, floating holidays)
About Osmose:
Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies. Our field technicians, professional engineers, scientists, and corrosion experts utilize their expertise to identify and solve issues to make utility infrastructure safer, longer lasting, and more resilient.

Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet

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