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Call 811 Jobs (NOW HIRING)

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Cable Protection Services, Inc

Dispatcher

Midlothian, VA · On-site

$16 - $30/hr

Utility locators are often contracted by One-Call/811 centers to provide locating services for excavation projects and must adhere to the guidelines of 811 ONE CALL systems and any state regulated ...

Gratia Geomatics LLC

Utility Locator

Spring, TX · On-site

$14.75 - $18.50/hr

Knowledge of Texas One-Call / 811 requirements. Other Requirements: * Must have a valid driver's license and clean driving record * Ability to work outdoors in various conditions * Must have reliable ...

Bedrock Engineering Inc.

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Underground Utility Locating Technician

Madera, CA · On-site

$17.50 - $40/hr

Knowledge of state One Call/811 regulations. * Traffic control certification (preferred). * OSHA safety training (preferred). Physical Requirements * Frequently walk, stand, bend, kneel, and climb ...

Urgent

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How much do call 811 jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for call 811 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

More about Call 811 jobs
What cities are hiring for Call 811 jobs? Cities with the most Call 811 job openings:
What states have the most Call 811 jobs? States with the most job openings for Call 811 jobs include:
What job categories do people searching Call 811 jobs look for? The top searched job categories for Call 811 jobs are:
Call 811 jobs near you
Infographic showing various Call 811 job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Utility Locator

Gratia Geomatics LLC

Spring, TX • On-site

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

Company Description
Gratia Geomatics, LLC, based in Spring, Texas specializes in land surveying, terrestrial laser scanning, drone LiDAR, and subsurface utility locating for a variety of transportation, flood control, drainage, utility, and land development projects throughout the region.

Role Description
We’re looking for experienced Utility Locators to join our team. In this role, you will use specialized equipment to identify and mark underground utilities including gas, electric, water, sewer, and telecom lines to ensure safe excavation and construction activities.

Responsibilities
  • Perform field inspections to locate and mark underground utility lines using industry-standard locating equipment.
  • Interpret utility maps, plans, and construction drawings.
  • Document findings, create accurate field notes, and complete digital reports.
  • Communicate with contractors, customers, property owners, and supervisors to coordinate locating activities.
  • Follow all safety guidelines, regulatory standards, and company procedures.
  • Maintain equipment and ensure proper calibration and care.
 
Preferred Qualifications
  • Prior utility locating experience.
  • Knowledge of Texas One-Call / 811 requirements.

Other Requirements:
  • Must have a valid driver's license and clean driving record
  • Ability to work outdoors in various conditions
  • Must have reliable transportation
  • Ability to work overtime as needed to complete projects
  • Successfully complete a drug screening and background check
  • Some travel may be required

Employee Benefits
  • Paid Holidays
  • PTO & Sick Time
  • Medical, Dental, Vision Insurance
  • Short Term Disability, Long Term Disability, Life Insurance
  • Workout Facility on Site
  • Educational Training & Support for Career Advancement