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Internship Frost Bank Call Center Jobs (NOW HIRING)

Quontic Bank

Business Banker II

Fort Worth, TX · On-site

$65 - $90/hr

Frost Bank Company Profile Frost Bank (a subsidiary of Cullen/Frost Bankers) provides banking ... Achieve monthly call and product sales goals set by the sales manager * Become familiar with your ...

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How much do internship frost bank call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for internship frost bank call center in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is an internship at Frost Bank Call Center?

An Internship at the Frost Bank Call Center is a temporary, entry-level position designed for students or recent graduates to gain hands-on experience in customer service and banking operations. Interns typically assist customers over the phone, learn about bank products and services, and support call center staff with daily tasks. This position provides valuable exposure to the financial industry and helps interns develop communication, problem-solving, and teamwork skills. Frost Bank often uses internships as a way to identify potential candidates for future full-time roles.

What types of training and support can interns expect at Frost Bank Call Center?

Interns at the Frost Bank Call Center typically receive comprehensive training on bank policies, customer service best practices, and the use of call center technologies. You’ll likely begin with classroom-style instruction followed by hands-on shadowing with experienced team members. Ongoing support is provided through regular feedback, team meetings, and access to supervisors who are available to answer questions. This structured approach helps interns build confidence in handling customer inquiries and prepares them for future roles within the company or the banking industry.

What are the key skills and qualifications needed to thrive as an intern at Frost Bank Call Center, and why are they important?

To thrive as an intern at the Frost Bank Call Center, you need strong communication skills, customer service orientation, and the ability to quickly learn bank procedures, typically supported by a high school diploma or college enrollment. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Problem-solving, patience, and professionalism are essential soft skills for effectively handling customer inquiries and resolving issues. These abilities ensure efficient service delivery, positive customer experiences, and contribute to the overall success of the call center team.

Does the internship at Frost Bank call center offer training?

Yes, the Frost Bank call center internship typically includes training to help interns develop customer service skills and familiarize themselves with banking procedures. The training duration and content may vary, but it is designed to prepare interns for their roles. Hands-on learning and mentorship are often part of the program.

What are the duties of an intern in a Frost Bank call center?

An intern in a Frost Bank call center typically assists with answering customer inquiries, providing account information, and resolving basic issues under supervision. They may also handle data entry, follow scripts, and learn banking procedures while developing communication and customer service skills.

What is Frost Bank's hiring process?

The Frost Bank Call Center internship hiring process typically involves submitting an online application, completing an initial screening, participating in interviews, and possibly undergoing background checks. Candidates should demonstrate strong communication skills and customer service experience, with some roles requiring familiarity with call center software. The process aims to assess both technical abilities and interpersonal skills relevant to the position.
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Internship Frost Bank Call Center jobs near you
Infographic showing various Internship Frost Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,174 per year, or $19.3 per hour.

Frost Summer Internship - Commercial Banking

Frost Bank

Dallas, TX • On-site

$13.75 - $18.75/hr

Full-time

Posted 2 days ago

New

Frost Bank rating

8.7

Company rating: 8.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

24th of 174 rated banks

Job description

Job Description

It's about finding a job that feels like home.

Are you a natural go-getter who loves a challenge? Do you have a thirst for knowledge inside and outside the classroom? Are you ready to put theory into practical application? Does exploring numerous career possibilities excite you? If so, our internship program might be a great fit!

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Frost Summer Intern in the Commercial Banking department, you'll get the chance to contribute directly to its success, while working closely with mentors and team members. By building relationships and tackling numerous projects, you'll gain various skills and connections to add to your resume.

What you'll do:

  • Attend a weekly Frost Lecture Series that gives interns the opportunity to engage with leaders from various lines of business across the bank and gain exposure to several aspects of our nancial institution
  • Develop loan packages and assist in making recommendations by analyzing size, structure, and conducting approval assessments
  • Review and analyze financial statements, tax returns, and supporting financial documentation
  • Evaluate industry, borrower, and market risks as part of the credit review process
  • Gain experience with a corporation that provides a full range of services in banking, brokerage and investments to acquire a deeper understanding of the financial industry
  • Perform meaningful work to get valuable experience and further Frost as an organization
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

  • Currently pursuing an undergraduate degree in business or an MBA
  • Anticipated graduation date of December 2027 or May 2028
  • Minimum GPA of 3.0 confirmed by transcript
  • Strong organizational skills
  • Time management skills
  • Strong written and verbal communication skills

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

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