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Internship Frost Bank Call Center Jobs (NOW HIRING)

RemX

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Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

Frost Bank

Private Banking Officer II

Dallas, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer I

League City, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Prospect and engage in pre-call and post-call planning and strategy review * Monitor and manage ...

Frost Bank

Private Banking Officer I

Little Elm, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Prospect and engage in pre-call and post-call planning and strategy review * Monitor and manage ...

Frost Bank

Private Banking Officer I

League City, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Prospect and engage in pre-call and post-call planning and strategy review * Monitor and manage ...

Frost Bank

Private Banking Officer I

Little Elm, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Prospect and engage in pre-call and post-call planning and strategy review * Monitor and manage ...

Frost Bank

Private Banking Officer II

Houston, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Kingwood, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Wylie, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Wylie, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Marble Falls, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Dallas, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Irving, TX

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

Frost Bank

Private Banking Officer II

Irving, TX · On-site

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive ... Engage in pre-call/post-call planning and strategy review * Monitor and manage client's existing ...

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Internship Frost Bank Call Center information

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How much do internship frost bank call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for internship frost bank call center in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is an internship at Frost Bank Call Center?

An Internship at the Frost Bank Call Center is a temporary, entry-level position designed for students or recent graduates to gain hands-on experience in customer service and banking operations. Interns typically assist customers over the phone, learn about bank products and services, and support call center staff with daily tasks. This position provides valuable exposure to the financial industry and helps interns develop communication, problem-solving, and teamwork skills. Frost Bank often uses internships as a way to identify potential candidates for future full-time roles.

What types of training and support can interns expect at Frost Bank Call Center?

Interns at the Frost Bank Call Center typically receive comprehensive training on bank policies, customer service best practices, and the use of call center technologies. You’ll likely begin with classroom-style instruction followed by hands-on shadowing with experienced team members. Ongoing support is provided through regular feedback, team meetings, and access to supervisors who are available to answer questions. This structured approach helps interns build confidence in handling customer inquiries and prepares them for future roles within the company or the banking industry.

What are the key skills and qualifications needed to thrive as an intern at Frost Bank Call Center, and why are they important?

To thrive as an intern at the Frost Bank Call Center, you need strong communication skills, customer service orientation, and the ability to quickly learn bank procedures, typically supported by a high school diploma or college enrollment. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Problem-solving, patience, and professionalism are essential soft skills for effectively handling customer inquiries and resolving issues. These abilities ensure efficient service delivery, positive customer experiences, and contribute to the overall success of the call center team.

Does the internship at Frost Bank call center offer training?

Yes, the Frost Bank call center internship typically includes training to help interns develop customer service skills and familiarize themselves with banking procedures. The training duration and content may vary, but it is designed to prepare interns for their roles. Hands-on learning and mentorship are often part of the program.

What are the duties of an intern in a Frost Bank call center?

An intern in a Frost Bank call center typically assists with answering customer inquiries, providing account information, and resolving basic issues under supervision. They may also handle data entry, follow scripts, and learn banking procedures while developing communication and customer service skills.

What is Frost Bank's hiring process?

The Frost Bank Call Center internship hiring process typically involves submitting an online application, completing an initial screening, participating in interviews, and possibly undergoing background checks. Candidates should demonstrate strong communication skills and customer service experience, with some roles requiring familiarity with call center software. The process aims to assess both technical abilities and interpersonal skills relevant to the position.
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Internship Frost Bank Call Center jobs near you
Infographic showing various Internship Frost Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,174 per year, or $19.3 per hour.

Bank Call Center Support

Alpharetta, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about RemXexternal

$20/hr

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

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Job description

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls while delivering exceptional service. This role involves assisting customers with account-related requests, resolving issues, and ensuring a smooth and professional experience across all interactions. The ideal candidate is adaptable, metric-driven, and comfortable working in a fast-paced environment.

  • Title: Call Center Customer Support Specialist
  • Location: Alpharetta, GA 30022 (Onsite must live within 20–25 miles)
  • Schedule: Mon–Fri (With rotating Sat 2–3 per month)
  • Hours: 8am–8pm EST
  • Pay: $20/hour
  • Employment Type: Direct Hire

Key Responsibilities

  • Manage a high volume of inbound and outbound calls while maintaining professionalism and efficiency
  • Assist customers with account-related requests such as balance inquiries, updates, and transaction support
  • Investigate and resolve customer concerns, providing accurate solutions within defined guidelines
  • Follow structured communication workflows while also adapting to customer needs as needed
  • Escalate complex or high-priority issues to the appropriate teams
  • Perform follow-up with customers to ensure issues are resolved
  • Accurately document interactions and maintain detailed records
  • Meet individual and team performance metrics, including call volume and quality standards
  • Stay up to date on systems, processes, and service procedures through ongoing training

Qualifications

  • Minimum of 1 year of experience in a high-volume call center or customer service role
  • (Exposure to 50–100+ calls per day preferred)

Banking or financial services experience is a plus, but not required

  • Strong communication skills with the ability to handle customer concerns professionally
  • Ability to multi-task and navigate multiple systems while on calls
  • Comfortable working in a fast-paced, performance-driven environment
  • Strong problem-solving and critical thinking skills
  • Reliable attendance and punctuality

Preferred Experience

  • Background in banking, financial services, or related industries
  • Experience working with call metrics and performance goals (KPIs)
  • Prior experience in retail or customer-facing roles with high interaction volume

Ideal Candidate

  • Adaptable and able to shift priorities in a fast-moving environment
  • Customer-focused with a strong sense of ownership over issue resolution
  • Detail-oriented and comfortable working with structured processes and systems
  • Motivated by performance goals and team success

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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