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Internship Frost Bank Call Center Jobs (NOW HIRING)

Frost Bank

Business Banker II

Austin, TX

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

Frost Bank

Business Banker I

Midland, TX · On-site

Process referrals from the financial center relationship managers and other areas of the bank for ... At Frost, we care about your health, your family, and your future and strive to have our benefits ...

F&M Bank

Call Center Specialist II

Lodi, CA · On-site

$21.40 - $24.61/hr

They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ... Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high ...

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How much do internship frost bank call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for internship frost bank call center in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intern at Frost Bank Call Center, and why are they important?

To thrive as an intern at the Frost Bank Call Center, you need strong communication skills, customer service orientation, and the ability to quickly learn bank procedures, typically supported by a high school diploma or college enrollment. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Problem-solving, patience, and professionalism are essential soft skills for effectively handling customer inquiries and resolving issues. These abilities ensure efficient service delivery, positive customer experiences, and contribute to the overall success of the call center team.

What types of training and support can interns expect at Frost Bank Call Center?

Interns at the Frost Bank Call Center typically receive comprehensive training on bank policies, customer service best practices, and the use of call center technologies. You’ll likely begin with classroom-style instruction followed by hands-on shadowing with experienced team members. Ongoing support is provided through regular feedback, team meetings, and access to supervisors who are available to answer questions. This structured approach helps interns build confidence in handling customer inquiries and prepares them for future roles within the company or the banking industry.

What is Frost Bank's hiring process?

The Frost Bank Call Center internship hiring process typically involves submitting an online application, completing an initial screening, participating in interviews, and possibly undergoing background checks. Candidates should demonstrate strong communication skills and customer service experience, with some roles requiring familiarity with call center software. The process aims to assess both technical abilities and interpersonal skills relevant to the position.

What is an internship at Frost Bank Call Center?

An Internship at the Frost Bank Call Center is a temporary, entry-level position designed for students or recent graduates to gain hands-on experience in customer service and banking operations. Interns typically assist customers over the phone, learn about bank products and services, and support call center staff with daily tasks. This position provides valuable exposure to the financial industry and helps interns develop communication, problem-solving, and teamwork skills. Frost Bank often uses internships as a way to identify potential candidates for future full-time roles.
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Internship Frost Bank Call Center jobs near you
Infographic showing various Internship Frost Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,174 per year, or $19.3 per hour.

Business Banker II

Frost Bank

Austin, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Job Description

It's about helping small businesses achieve big goals.

Do you thrive in building relationships with people and care about helping grow their small business? Are you known as a self-starter who adapts quickly to fast-paced environments? Do you enjoy being active in your community and believe in selfless service?

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Business Banker II, you'll partner closely with the business banking sales manager to track weekly progress, identify areas of opportunity, analyze marketing results, and achieve monthly call and product sales goals. You'll also be responsible for delivering products to designated segments of the small business market. Prospecting and cold-calling are a part of the job, but to you, it's an opportunity to build long-lasting relationships with folks who can benefit from your financial expertise. You welcome a challenge and are always ready to support others on their journey toward financial success.

What you'll do:

  • Become familiar with your clients and their business to understand and act on their needs

  • Achieve monthly call and product sales goals set by the sales manager

  • Report weekly activity and marketing results to the sales manager of business banking

  • Manage and support loan commitments with accuracy and efficiency

  • You champion Frost's philosophy and core values in the work you do by caring for your clients, having a willingness to do more than you're asked because it's the right thing to do, and doing so with excellence

  • Process referrals from the financial center relationship managers and other areas of the bank for small business products, including loans, depository accounts, trusts, and cash management services

  • Support specific financial centers' defined geographic areas, specific census tracts, and customer relationships once products are sold and accounts are opened

  • Stay up to date on bank products and services by regularly attending training classes

  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

  • Have a background in banking and lending solutions

  • Have prior experience with cold-calling and analyzing credit reports and financial statements

  • Have knowledge of business loan center procedures

  • Excellent written and verbal communication skills

  • Strong organizational and time-management skills

  • Proficiency in Microsoft applications

Additional Preferred Skills:

  • Bachelor's degree

  • Previous banking experience and knowledge of bank products

Frost Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

  • Medical, dental, vision, long-term disability, and life insurance

  • 401(k) matching

  • Generous holiday and paid time off schedule

  • Tuition reimbursement

  • Extensive health and wellness programs, including our Employee Assistance Program

  • Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

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