ZipRecruiter

Log In

1

Bmo Bank Call Center Jobs (NOW HIRING)

RemX

Be Seen First

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

RemX

Be Seen First

Banking Call Center Agent

Peachtree Corners, GA · On-site

$20/hr

Banking Call Center Agent Job Duties: * Manage high-volume inbound and outbound calls with professionalism and efficiency * Assist customers with account inquiries, transactions, and service requests

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

next page

Showing results 1-20

All JobsBmo Bank Call Center Jobs

Bmo Bank Call Center information

See salary details

$10

$17

$25

How much do bmo bank call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bmo bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMO Bank Call Center Representative, and why are they important?

To thrive as a BMO Bank Call Center Representative, you generally need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, banking platforms, and call center telephony systems is typically required. Outstanding communication, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies ensure effective customer interactions, issue resolution, and overall satisfaction in a fast-paced banking environment.

What are some common challenges faced by agents working at a BMO Bank call center, and how can they be managed?

Agents at a BMO Bank call center often encounter high call volumes, complex customer inquiries, and the need to quickly adapt to new banking products and procedures. Managing these challenges involves strong communication skills, effective time management, and continuous learning through regular training sessions provided by BMO. Supportive team leaders and a collaborative work environment also play a key role in helping agents share knowledge and best practices, making it easier to handle difficult situations and ensure excellent customer service.

What is a BMO Bank Call Center?

A BMO Bank Call Center is a customer service hub where representatives assist clients with their banking needs over the phone. Services provided typically include account inquiries, transaction support, credit card assistance, troubleshooting online banking issues, and general information about BMO Bank products. Call center agents are trained to resolve problems efficiently, ensuring customers have a smooth and satisfactory banking experience. BMO call centers may operate 24/7 to provide timely support to clients across different time zones.

Is it hard to get hired at BMO?

Getting hired for a BMO Bank Call Center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with customer service experience and good communication skills tend to have better chances of success. The hiring process duration can vary depending on the volume of applicants and the specific role requirements.

What is the easiest bank job to get?

The easiest bank job to get often is a teller position, as it typically requires a high school diploma or equivalent and basic math and customer service skills. Entry-level roles like customer service representatives or bank clerks also have relatively low barriers to entry and may require minimal prior experience.

What is the difference between Bmo Bank Call Center vs Bmo Bank Customer Service Representative?

AspectBmo Bank Call CenterBmo Bank Customer Service Representative
Primary RoleHandling inbound/outbound calls, assisting customers with banking inquiriesProviding in-branch or phone support, resolving banking issues, opening accounts
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or remote, customer-facing, varied
Required CredentialsBasic banking knowledge, communication skillsSame as call center, often with additional in-branch training

While both roles involve customer interaction within Bmo Bank, the Call Center position focuses on handling calls in a call center environment, whereas the Customer Service Representative may work directly in branches or remotely, providing more personalized service. Both roles require similar skills and knowledge but differ mainly in work setting and daily tasks.

Does BMO have remote jobs?

BMO Bank Call Center positions may offer remote work options, depending on the role and current company policies. Candidates should review specific job postings for remote or hybrid work arrangements and any required skills or equipment. Remote customer service roles often require strong communication skills and familiarity with call center software.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee large teams or operations within the call center environment.
More about Bmo Bank Call Center jobs
What cities are hiring for Bmo Bank Call Center jobs? Cities with the most Bmo Bank Call Center job openings:
What states have the most Bmo Bank Call Center jobs? States with the most job openings for Bmo Bank Call Center jobs include:
What job categories do people searching Bmo Bank Call Center jobs look for? The top searched job categories for Bmo Bank Call Center jobs are:
Bmo Bank Call Center jobs near you
Infographic showing various Bmo Bank Call Center job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco Banks

Harker Heights, TX • On-site

$17 - $22.25/hr

Full-time

Posted 15 days ago

Job description

Job Description: Relationship Banker - Call Center
Location: Harker Heights
Job Summary:
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank's call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank's financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.
Customer Service Relationship Management:
  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.
Transaction Processing and Account Management:
  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.

Product Knowledge and Sales
  • Maintain a comprehensive understanding of the bank's products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer's needs.
  • Meet or exceed individual and team sales targets to contribute to the bank's overall financial objectives.

Compliance and Risk Management
  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.

Required Skills & Qualifications:
  • Education: High School diploma or equivalent; Bachelor Degree Preferred
  • Skills: Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency: Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience: Preferred experience in customer service, banking, or a call center environment.

Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am - 1:00pm.
Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

Apply