ZipRecruiter

Log In

1

Bmo Bank Call Center Jobs (NOW HIRING)

Hiregy

Call Center Specialist

Alpharetta, GA · On-site

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Hiregy

Call Center Specialist Banking

Little Rock, AR · On-site

$19 - $22/hr

Job ID 23470 - Call Center Specialist (Banking) Location: Little Rock, AR 72223 - This position is ... Provide accurate information about bank products and services, resolve complaints, and process ...

Insight Global

Call Center Representative

Columbus, GA · On-site

$18 - $19/hr

These individuals will be responsible for handling inbound customer calls in a banking environment ... call center / customer service experience • Some exposure to banking, financial services, or ...

Unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

Join Our Call Center Team as a Trainee We have a unique opportunity to join our Call Center team as ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

Qualfon

Call Center Banking Specialist

Highland Park, MI · On-site

$20/hr

Overview $20.00/hr | Banking Call Center Representative | Shifts: Day, Afternoons and Mid-Day Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services ...

Berkshire Bank

Call Center Manager

Lincoln, RI · On-site

$55K - $102K/yr

Beacon Bank & Trust Department: Call Center Reports to: Sales & Customer Support Manager Status: Exempt Grade: 10 Pay Range: $55,588 - $102,474 Actual compensation within the pay range will be ...

next page

Showing results 1-20

All JobsBmo Bank Call Center Jobs

Bmo Bank Call Center information

See salary details

$10

$17

$25

How much do bmo bank call center jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for bmo bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMO Bank Call Center Representative, and why are they important?

To thrive as a BMO Bank Call Center Representative, you generally need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, banking platforms, and call center telephony systems is typically required. Outstanding communication, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies ensure effective customer interactions, issue resolution, and overall satisfaction in a fast-paced banking environment.

What are some common challenges faced by agents working at a BMO Bank call center, and how can they be managed?

Agents at a BMO Bank call center often encounter high call volumes, complex customer inquiries, and the need to quickly adapt to new banking products and procedures. Managing these challenges involves strong communication skills, effective time management, and continuous learning through regular training sessions provided by BMO. Supportive team leaders and a collaborative work environment also play a key role in helping agents share knowledge and best practices, making it easier to handle difficult situations and ensure excellent customer service.

What is a BMO Bank Call Center?

A BMO Bank Call Center is a customer service hub where representatives assist clients with their banking needs over the phone. Services provided typically include account inquiries, transaction support, credit card assistance, troubleshooting online banking issues, and general information about BMO Bank products. Call center agents are trained to resolve problems efficiently, ensuring customers have a smooth and satisfactory banking experience. BMO call centers may operate 24/7 to provide timely support to clients across different time zones.

Is it hard to get hired at BMO?

Getting hired for a BMO Bank Call Center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with customer service experience and good communication skills tend to have better chances of success. The hiring process duration can vary depending on the volume of applicants and the specific role requirements.

What is the easiest bank job to get?

The easiest bank job to get often is a teller position, as it typically requires a high school diploma or equivalent and basic math and customer service skills. Entry-level roles like customer service representatives or bank clerks also have relatively low barriers to entry and may require minimal prior experience.

What is the difference between Bmo Bank Call Center vs Bmo Bank Customer Service Representative?

AspectBmo Bank Call CenterBmo Bank Customer Service Representative
Primary RoleHandling inbound/outbound calls, assisting customers with banking inquiriesProviding in-branch or phone support, resolving banking issues, opening accounts
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or remote, customer-facing, varied
Required CredentialsBasic banking knowledge, communication skillsSame as call center, often with additional in-branch training

While both roles involve customer interaction within Bmo Bank, the Call Center position focuses on handling calls in a call center environment, whereas the Customer Service Representative may work directly in branches or remotely, providing more personalized service. Both roles require similar skills and knowledge but differ mainly in work setting and daily tasks.

Does BMO have remote jobs?

BMO Bank Call Center positions may offer remote work options, depending on the role and current company policies. Candidates should review specific job postings for remote or hybrid work arrangements and any required skills or equipment. Remote customer service roles often require strong communication skills and familiarity with call center software.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee large teams or operations within the call center environment.
More about Bmo Bank Call Center jobs
What cities are hiring for Bmo Bank Call Center jobs? Cities with the most Bmo Bank Call Center job openings:
What states have the most Bmo Bank Call Center jobs? States with the most job openings for Bmo Bank Call Center jobs include:
What job categories do people searching Bmo Bank Call Center jobs look for? The top searched job categories for Bmo Bank Call Center jobs are:
Bmo Bank Call Center jobs near you
Infographic showing various Bmo Bank Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Specialist

Call Center Specialist

Hiregy

Alpharetta, GA • On-site

$19 - $22/hr

Other

Medical, Retirement

Posted 26 days ago

Job description

Call Center Specialist (Banking)

Location: Alpharetta, GA 30022 – This position is onsite

Pay: $19.00 per hour
$22.00 per hour with (2)+ years of banking call center/compliance

Type: Direct hire

Schedule: Must be open department hours
M-F, 7:00 AM to 7:00 PM, Saturdays 7:00 AM to 4:00 PM
Typically, rotating Saturdays (every other week)
Training schedule will also rotate

Career outlook: Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.

Job description:

  1. Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance inquiries, account requests, troubleshooting issues, and more complex concerns while delivering a high-quality service experience
  2. Provide accurate information about bank products and services, resolve complaints, and process requests (e.g., transfers, stop payments, address changes) in compliance with bank policies and procedures
  3. Navigate efficiently across multiple screens and 10+ systems to research issues, determine solutions, and either resolve or escalate customer needs appropriately
  4. Adapt to a fast-paced, constantly evolving environment with frequent updates to systems, processes, and procedures—this is not a simple in-and-out role and requires staying sharp and engaged
  5. Demonstrate strong problem-solving and communication skills without relying on scripts, while meeting individual and team KPIs that are heavily focused on customer service and resolution

Nice to have:

  • Banking call center experience strongly preferred (2+) years
  • Bilingual: Spanish/English

Requirements:

  • Must have (1) year of call center experience
  • Must be open to department hours and Saturdays
  • Must be tech savvy- this is not an easy role!
  • High school diploma or equivalent
  • Background check required
  • MVR (motor vehicle) check required
  • Employment Verification

Apply