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Bmo Bank Call Center Jobs (NOW HIRING)

SustainableHR

Virtual Banking Call Center Representative

Mandan, ND · On-site

$38K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Virtual Banking Call Center Representative Location: Mandan, ND Schedule: Full-Time | On-Site Compensation: $38,000-$65,000 (based on experience) Position Overview We're seeking a customer-focused ...

New

Starion Bank

Virtual Banking Call Center Representative

Mandan, ND · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

Starion Bank

Virtual Banking Call Center Representative

Mandan, ND · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

Starion Bank

Virtual Banking Call Center Representative

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

TEKsystems

Call Center Representative - Weekly Pay

Honolulu, HI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview We are seeking Bank Call Center Representatives to support a financial services organization. In this role, you will serve as the first point of contact for customers, assisting ...

Unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

Join Our Call Center Team as a Trainee We have a unique opportunity to join our Call Center team as ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

New Hampshire Mutual Bancorp

Call Center Bank Specialist

Keene, NH · On-site

$21.60 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Bank Specialist Location: New Hampshire Position Details: Full Time, 40 hours per week within the below days and times * Monday - Wednesday, 8:30AM-5:30PM * Thursday - Friday, 9:00AM-6 ...

New Hampshire Mutual Bancorp

Call Center Bank Specialist

Concord, NH · On-site

$21.60 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Bank Specialist Company: New Hampshire Mutual Bancorp (NHMB) Location: New Hampshire Position Details: Full Time, 40 hours per week within the below days and times * Monday - Wednesday, 8 ...

Qualfon

Call Center Banking Specialist- Days

Highland Park, MI · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview $20.00/hr | Banking Call Center Representative | Shifts: 7am-3:45pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$15.50 - $20.25/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

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Showing results 21-40

All JobsBmo Bank Call Center Jobs

Bmo Bank Call Center information

See salary details

$10

$17

$25

How much do bmo bank call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bmo bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMO Bank call center representative?

To thrive as a BMO Bank Call Center Representative, you generally need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, banking platforms, and call center telephony systems is typically required. Outstanding communication, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies ensure effective customer interactions, issue resolution, and overall satisfaction in a fast-paced banking environment.

What are some common challenges faced by agents working at a BMO Bank call center, and how can they be managed?

Agents at a BMO Bank call center often encounter high call volumes, complex customer inquiries, and the need to quickly adapt to new banking products and procedures. Managing these challenges involves strong communication skills, effective time management, and continuous learning through regular training sessions provided by BMO. Supportive team leaders and a collaborative work environment also play a key role in helping agents share knowledge and best practices, making it easier to handle difficult situations and ensure excellent customer service.

What is a BMO Bank call center?

A BMO Bank Call Center is a customer service hub where representatives assist clients with their banking needs over the phone. Services provided typically include account inquiries, transaction support, credit card assistance, troubleshooting online banking issues, and general information about BMO Bank products. Call center agents are trained to resolve problems efficiently, ensuring customers have a smooth and satisfactory banking experience. BMO call centers may operate 24/7 to provide timely support to clients across different time zones.

What is the difference between Bmo Bank Call Center vs Bmo Bank Customer Service Representative?

AspectBmo Bank Call CenterBmo Bank Customer Service Representative
Primary RoleHandling inbound/outbound calls, assisting customers with banking inquiriesProviding in-branch or phone support, resolving banking issues, opening accounts
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or remote, customer-facing, varied
Required CredentialsBasic banking knowledge, communication skillsSame as call center, often with additional in-branch training

While both roles involve customer interaction within Bmo Bank, the Call Center position focuses on handling calls in a call center environment, whereas the Customer Service Representative may work directly in branches or remotely, providing more personalized service. Both roles require similar skills and knowledge but differ mainly in work setting and daily tasks.

More about Bmo Bank Call Center jobs

What cities are hiring for Bmo Bank Call Center jobs?

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What states have the most Bmo Bank Call Center jobs?

States with the most job openings for Bmo Bank Call Center jobs include:

What job categories do people searching Bmo Bank Call Center jobs look for?

The top searched job categories for Bmo Bank Call Center jobs are:

Bmo Bank Call Center jobs near you
Infographic showing various Bmo Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER REPRESENTATIVE

Whitaker Bank Corp of Kentucky

Lexington, KY • On-site

$13.50 - $17/hr

Full-time

Posted 5 days ago

Job description

WHITAKER BANK

CALL CENTER POSITION DESCRIPTION

SUMMARY


The position of a Call Center Representative is responsible for answering calls from customers answering questions or addressing concerns they may have related to their accounts. They may refer customers to appropriate staff for specific services. The position of a Call Center Representative also is required to be fully knowledgeable and skilled in the areas of customer service, checking and savings accounts, debit card transactions and online banking.


Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.


ESSENTIAL DUTIES


  1. Answer calls promptly as they come in, and answer calls in the queue.
  1. Assists consumer and business customers in their questions about accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
  1. Investigates and corrects errors; and resolves problems or other issues if the queue is not overloaded. Otherwise transfer the call to the correct personnel.
  1. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
  1. You are to conduct yourself professionally and as a bank representative while at work and in public.
  1. Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
  1. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.


SECONDARY DUTIES


The position of a Call Center Representative performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY


The position of a Call Center Representative is not responsible for the supervision of any employee(s), however the incumbent required to assist in the cross-training of less experienced branch staff members.


ENVIRONMENT AND PHYSICAL ACTIVITY


The incumbent is in a confined office-type setting in which he or she will be sitting most of the work day.


The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 20 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.


The incumbent for this position may operate any or all of the following: telephone, cellular telephone, copy and fax machines, adding machine (calculator), check protector, scanner and image systems, money counter, typewriter, computer terminal, laptop computer, personal computer and related printers, or other equipment as directed.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS


The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.


MINIMUM REQUIREMENTS


These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.


  • High school diploma or general education degree (GED); or 1 year of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution operations, sales or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Intermediate experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers.
  • Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
  • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
  • Intermediate typing skills to meet production needs of the position.
  • Basic knowledge of general office practices.
  • Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
  • Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
  • Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
  • Effective organizational and time management skills.
  • Ability to work with general supervision while performing duties.
  • Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.



Management reserves the right to change this position description at any time according to business needs.