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Bmo Bank Call Center Jobs (NOW HIRING)

Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

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Peoples Bank

Call Center Manager

Merrillville, IN · On-site

$72K - $85K/yr

Proactively collect and evaluate customer feedback on digital banking products and platforms and ... Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus. * Strong ...

Hawthorn Bank

CSR III - CALL CENTER/ITM

Warsaw, MO · On-site

$13.75 - $18.75/hr

CSR III - CALL CENTER/ITM SUMMARY This position is responsible for providing customer service in the Bank's Call Center and through the Interactive Teller Machines (ITM). This position will respond ...

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Hawthorn Bank

CSR III - CALL CENTER/ITM

Belton, MO · On-site

$14.25 - $19.25/hr

CSR III - CALL CENTER/ITM This position is responsible for providing customer service in the Bank's Call Center and through the Interactive Teller Machines (ITM). This position will respond to phone ...

Hawthorn Bank

CSR III - CALL CENTER/ITM

Warsaw, MO · On-site

$13.75 - $18.75/hr

CSR III - CALL CENTER/ITM SUMMARY This position is responsible for providing customer service in the Bank's Call Center and through the Interactive Teller Machines (ITM). This position will respond ...

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All JobsBmo Bank Call Center Jobs

Bmo Bank Call Center information

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$17

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How much do bmo bank call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for bmo bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMO Bank Call Center Representative, and why are they important?

To thrive as a BMO Bank Call Center Representative, you generally need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, banking platforms, and call center telephony systems is typically required. Outstanding communication, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies ensure effective customer interactions, issue resolution, and overall satisfaction in a fast-paced banking environment.

What are some common challenges faced by agents working at a BMO Bank call center, and how can they be managed?

Agents at a BMO Bank call center often encounter high call volumes, complex customer inquiries, and the need to quickly adapt to new banking products and procedures. Managing these challenges involves strong communication skills, effective time management, and continuous learning through regular training sessions provided by BMO. Supportive team leaders and a collaborative work environment also play a key role in helping agents share knowledge and best practices, making it easier to handle difficult situations and ensure excellent customer service.

What is a BMO Bank Call Center?

A BMO Bank Call Center is a customer service hub where representatives assist clients with their banking needs over the phone. Services provided typically include account inquiries, transaction support, credit card assistance, troubleshooting online banking issues, and general information about BMO Bank products. Call center agents are trained to resolve problems efficiently, ensuring customers have a smooth and satisfactory banking experience. BMO call centers may operate 24/7 to provide timely support to clients across different time zones.

Is it hard to get hired at BMO?

Getting hired for a BMO Bank Call Center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with customer service experience and good communication skills tend to have better chances of success. The hiring process duration can vary depending on the volume of applicants and the specific role requirements.

What is the easiest bank job to get?

The easiest bank job to get often is a teller position, as it typically requires a high school diploma or equivalent and basic math and customer service skills. Entry-level roles like customer service representatives or bank clerks also have relatively low barriers to entry and may require minimal prior experience.

What is the difference between Bmo Bank Call Center vs Bmo Bank Customer Service Representative?

AspectBmo Bank Call CenterBmo Bank Customer Service Representative
Primary RoleHandling inbound/outbound calls, assisting customers with banking inquiriesProviding in-branch or phone support, resolving banking issues, opening accounts
Work EnvironmentCall center setting, fast-paced, team-orientedBranch or remote, customer-facing, varied
Required CredentialsBasic banking knowledge, communication skillsSame as call center, often with additional in-branch training

While both roles involve customer interaction within Bmo Bank, the Call Center position focuses on handling calls in a call center environment, whereas the Customer Service Representative may work directly in branches or remotely, providing more personalized service. Both roles require similar skills and knowledge but differ mainly in work setting and daily tasks.

Does BMO have remote jobs?

BMO Bank Call Center positions may offer remote work options, depending on the role and current company policies. Candidates should review specific job postings for remote or hybrid work arrangements and any required skills or equipment. Remote customer service roles often require strong communication skills and familiarity with call center software.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee large teams or operations within the call center environment.
More about Bmo Bank Call Center jobs
What cities are hiring for Bmo Bank Call Center jobs? Cities with the most Bmo Bank Call Center job openings:
What states have the most Bmo Bank Call Center jobs? States with the most job openings for Bmo Bank Call Center jobs include:
What job categories do people searching Bmo Bank Call Center jobs look for? The top searched job categories for Bmo Bank Call Center jobs are:
Bmo Bank Call Center jobs near you
Infographic showing various Bmo Bank Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Bank Specialist

Call Center Bank Specialist

New Hampshire Mutual Bancorp

Keene, NH • On-site

$21.60 - $25.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

New Hampshire Mutual Bancorp rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

393rd of 437 rated business services

Job description

Company: New Hampshire Mutual Bancorp (NHMB)
Title: Call Center Bank Specialist
Location: New Hampshire
Position Details: Full Time, 40 hours per week within the below days and times
  • Monday - Wednesday, 8:30AM-5:30PM
  • Thursday - Friday, 9:00AM-6:00PM
  • Occasional Saturday work between, 8:00AM-2:00PM
Hourly Pay Range: $21.60 - $25.50 *Negotiable based on level of experience
NHMB is pleased to offer an exciting career opportunity for a Call Center Bank Specialist (CRC Specialist) to join our collaborative and customer-focused call center banking team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, has experience with technology including cell phones, computer and multi-phone line applications. This opportunity is ideal for those seeking long-term growth in a community-driven financial organization.
For qualified candidates, NHMB offers hybrid and remote work capabilities in New Hampshire, providing flexibility while staying connected to a supportive and mission-driven team.
We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
DESIRED EXPERIENCE
  • 1 to 3 years related banking and customer service support experience preferred
  • Ability to communicate professionally using various communication channels including telephone, email and online chat
  • Ability to listen, receive and understand messages conveyed by others and to speak clearly and succinctly
  • Must be service focused and demonstrate the ability to maintain ongoing customer relationships
  • Ability to maintain composure in challenging interpersonal situations
  • Ability to learn quickly and apply an analytical thought process for problem solving
  • Exceptional communication skills
  • Requires strong personal computer skills, including working knowledge of Microsoft Office products with strong attention to detail in spelling, grammar and email etiquette
PRIMARY RESPONSIBILITIES
  • Serves as a professional representative of NHMB affiliates, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, through all customer interactions, including telephone, email and online chat
  • Responsible for identifying customer needs, clarifying information, answering questions and processing requests
  • Ensures customer satisfaction by delivering excellent account and service support to customers by placing appropriate emphasis on first call resolution and speed of response

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust.
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

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