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Call 811 Jobs (NOW HIRING)

USIC

Jr. National Accounts Manager

Marietta, GA

$38K - $52K/yr

The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water.

USIC

Jr. National Accounts Manager

Atlanta, GA

$39K - $53K/yr

The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water.

Blood Hound

Jr. National Accounts Manager

Marietta, GA

$38K - $52K/yr

The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water.

USIC

Jr. National Accounts Manager

Decatur, GA

$40K - $54K/yr

The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water.

Bituminous Roadways, Inc.

Excavator Operator

Saint Paul, MN · On-site

$46.25 - $47.24/hr

Familiarity with safe digging practices, including locating existing utilities (One Call/811 knowledge). * OSHA 10 certification preferred (or ability to obtain). * CDL Class A or B license is a plus.

Highline Services LLC

Locate Technician

Smithville, TX · On-site

As a Locate Technician, you will be responsible for accurately identifying and marking underground fiber optic infrastructure in response to Texas 811 One-Call locate requests. This role is critical ...

Highline Services LLC

Locate Technician

Smithville, TX · On-site

As a Locate Technician, you will be responsible for accurately identifying and marking underground fiber optic infrastructure in response to Texas 811 One-Call locate requests. This role is critical ...

Highline Services LLC

Locate Technician

Lumberton, TX · On-site

As a Locate Technician, you will be responsible for accurately identifying and marking underground fiber optic infrastructure in response to Texas 811 One-Call locate requests. This role is critical ...

Highline Services LLC

Locate Technician

Livingston, TX · On-site

As a Locate Technician, you will be responsible for accurately identifying and marking underground fiber optic infrastructure in response to Texas 811 One-Call locate requests. This role is critical ...

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How much do call 811 jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for call 811 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call 811 job?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

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Call 811 jobs near you
Infographic showing various Call 811 job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, and 96% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Jr. National Accounts Manager

Jr. National Accounts Manager

USIC

Marietta, GA

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

USIC rating

6.5

Company rating: 6.5 out of 10

Based on 258 frontline employees who took The Breakroom Quiz

281st of 425 rated business services

Job description

Job Description:

Location: Must live within 50 miles of Atlanta, GA

Compensation: 90k-110k base plus 20-30% bonus potential.

Health, Dental, Vision, & 401 (k) Benefits.

Company Overview:

The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water. The vast majority of underground utilities are privately owned, which is why you need to make Blood Hound your second call.

Blood Hound locates ALL underground utilities and structures and offer a range of highly specialized subsurface utility services to significantly reduce your risk of costly damages and project delays and mitigate safety hazards for your crews and community.

Position Summary

The National Account Managers will ideally have a background in construction or a related field. They will be responsible for developing new business and growing existing relationships. Blood Hound offers a comprehensive suite of private utility locating and subsurface utility engineering (SUE) services to its diverse customer based composed engineering, environmental, utility, surveying, and other construction and infrastructure.

Responsibilities:

  • Assists in developing a business plan and sales strategy for new and existing markets that ensures attainment of company sales goals and profitability

  • Prepares & manages action plans for effective search of team sales leads and prospects

  • Initiates, coordinates and manages the development of teams action plans to penetrate new and expand existing markets

  • Provides timely and comprehensive coaching of all Business Development Managers

  • Maintains accurate records of all sales, coaching and leadership activities

  • Creates and conducts proposal presentations and RFP responses as needed

  • Controls expenses to meet budget guidelines

  • Ensures that all sales activities (individually or team) meet or exceed all activity standards for prospecting calls, client calls, appointments, presentations, proposals and closes

  • Coordinates departmental customer interaction in terms of departmental accountability and follow-up

  • Sets examples in areas of personal character, commitment, organizational and selling skills, and work habits

  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction

  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

  • Liaison between the company and the customers for up-to-date condition on company pricing, service modifications, others changes or enhancements, and competition in the market

  • Understand marketing initiatives, new products, procedures, services and tools by attending departmental and training meetings

  • Attend association meetings, conferences and industry trade shows as representation of company

Requirements:

  • Bachelor's degree in Business Administration, Marketing or related field preferred

  • 5-7 years of experience in sales and/or sales management preferred

  • Ability to work independently with minimal supervision

  • Strong understanding of customer and market dynamics and requirements

  • Willingness to travel up to 50% and work in a team of professionals

  • Proven leadership skills and ability to drive sales results

  • Very strong organizational and time management skills

  • High level of verbal and written communication skills and demonstrated ability to interact with clients and co-workers

  • Working knowledge of Salesforce, MS Word, Excel and PowerPoint

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

What USIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About USIC

Sourced by ZipRecruiter

USIC is a leading provider of underground utility damage prevention services, performing over 70 million locates each year. With a strong reputation for reliability, USIC offers a comprehensive range of utility services across the United States and Canada. The company's mission is to deliver innovative and efficient solutions that prioritize safety and protect critical assets and infrastructure for its partners.

Industry

Internet and it

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2008

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