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Temp Ibex Global Call Center Jobs (NOW HIRING)

ibex

Team Supervisor

Pittsburgh, PA · On-site

... call center environment. The supervisor position is responsible for day-to-day functional ... IBEX Global is proud to be an equal employment opportunity and affirmative action employer. IBEX ...

ibex

Team Supervisor

Pittsburgh, PA

... call center environment. The supervisor position is responsible for day-to-day functional ... IBEX Global is proud to be an equal employment opportunity and affirmative action employer. IBEX ...

ibex

Team Supervisor

Pittsburgh, PA

... call center environment. The supervisor position is responsible for day-to-day functional ... IBEX Global is proud to be an equal employment opportunity and affirmative action employer. IBEX ...

ibex

Team Supervisor

Pittsburgh, PA · On-site

... call center environment. The supervisor position is responsible for day-to-day functional ... IBEX Global is proud to be an equal employment opportunity and affirmative action employer. IBEX ...

Global

Call Center Rep-Global

Columbus, OH · On-site

$18/hr

Casleo LLC DBA Global Meals, is a well-established and growing company that provides home-delivered meals to the elderly across various communities. As a Call Center Representative, your ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

ibex

Recruiter

Pittsburgh, PA · On-site

Utilize job boards, social media platforms, and targeted online advertising to attract potential candidates for emergency call center positions at ibex. * Partner with local universities, colleges ...

ibex

Recruiter

Pittsburgh, PA · On-site

Utilize job boards, social media platforms, and targeted online advertising to attract potential candidates for emergency call center positions at ibex. * Partner with local universities, colleges ...

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Temp Ibex Global Call Center information

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How much do temp ibex global call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for temp ibex global call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Temp Ibex Global Call Center?

A Temp Ibex Global Call Center job is a temporary position at Ibex Global, a company that provides customer service and support solutions for various clients. Temporary employees typically assist customers via phone, chat, or email, handling inquiries, complaints, and requests. These roles are often entry-level, require good communication skills, and may lead to permanent opportunities depending on performance and company needs. Temp positions can last from a few weeks to several months, offering flexibility for those seeking short-term employment.

What are the key skills and qualifications needed to thrive as a Temp Ibex Global Call Center representative?

To thrive as a Temp Ibex Global Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Outstanding patience, active listening, and adaptability are valuable soft skills for handling diverse customer inquiries and high-volume environments. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining positive customer experiences.

What are some common challenges faced by agents working at a Temp Ibex Global Call Center, and how can they be managed?

Agents at a Temp Ibex Global Call Center often encounter high call volumes, diverse customer concerns, and the need to quickly adapt to changing scripts or protocols. Managing stress and staying organized are crucial, as is developing strong communication and problem-solving skills. Many agents find success by actively participating in training sessions, seeking feedback from supervisors, and leveraging team support to handle difficult situations. A positive attitude and resilience can make a significant difference in both performance and job satisfaction.

What is the difference between Temp Ibex Global Call Center vs Customer Service Representative?

AspectTemp Ibex Global Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, team-based
Industry UsageCommon in call centers, outsourcing companiesWidespread across various industries including retail, telecom

Temp Ibex Global Call Center roles typically involve short-term or temporary positions within call centers, focusing on customer support via phone. Customer Service Representatives work in similar environments but may have permanent or long-term roles. Both roles require communication skills and basic computer knowledge, but Temp Ibex Global Call Center positions are often temporary and entry-level, making them accessible for job seekers seeking quick employment opportunities.

More about Temp Ibex Global Call Center jobs

What cities are hiring for Temp Ibex Global Call Center jobs?

Cities with the most Temp Ibex Global Call Center job openings:

What are the most commonly searched types of Ibex Global Call Center jobs?

The most popular types of Ibex Global Call Center jobs are:

What states have the most Temp Ibex Global Call Center jobs?

States with the most job openings for Temp Ibex Global Call Center jobs include:

What job categories do people searching Temp Ibex Global Call Center jobs look for?

The top searched job categories for Temp Ibex Global Call Center jobs are:

Temp Ibex Global Call Center jobs near you
Infographic showing various Temp Ibex Global Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Team Supervisor

ibex

Pittsburgh, PA • On-site

Full-time

Posted 5 days ago

Job description

Overview

New Campaign

The Team Supervisor is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization's policies and applicable legal requirements. Supervisors will perform related work as required.

Responsibilities
  • Coaching agents to yield optimal performance through a sound understanding of the business and engagement with their team
  • Track and take action on personnel and payroll issues.
  • Conduct performance appraisals as required.
  • Maintain accurate, current and consistent documentation on direct reports.
  • Review productivity statistics on a daily basis and provide constructive feedback.
  • Provide Subject Matter Expertise.
  • Ensure training needs of subordinates are met.
  • Successfully complete all client related training and continually update agents.
  • Resolve escalated customer issues.
  • Hold team meetings on a regular basis with direct reports.
  • Communicate all process and client changes to direct reports within a timely manner
  • Promote the use of all center communication tools.
  • Administer Recognition and Rewards programs in accordance with organization's guidelines.
  • May perform other additional duties and responsibilities as assigned
Qualifications

Advanced user-level knowledge of computer technology and computer operating systems. Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization. Ability to demonstrate innovation and good judgment / problem solving skills when making decisions. Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources. Ability to coach, develop action plans which maximize performance and provide effective feedback for highly demanding sales goals. Proven ability to analyze and improve work processes and policies. Excellent customer service / support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills. Must have proficiency with various software applications programs including Microsoft Word, and Excel. Problem Solving Customer/Client/Organization Focus Communication Proficiency Time Management Skills Ability to guide individuals toward goal achievement using: Negotiation Teamwork / Collaboration Motivation Staff development skills Ability to act as a role model within the organization.

WORKING CONDITIONS:This role routinely uses standard office equipment such as laptop computers, smart phones, and photocopiers. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to point, handle or feel; and reach with hands and arms. This is a full-time position. Supervisors must be willing to travel, work all shifts, overtime, holidays, and emergency shifts as required.

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY:IBEX Global is proud to be an equal employment opportunity and affirmative action employer. IBEX Global is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO/AA/M/F/Vet/Disability.

Employment Type: FULL_TIME

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