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Penske Call Center Jobs (NOW HIRING)

Penske Automotive

Appointment Coordinator

Warwick, RI · On-site

$20 - $21/hr

... appointments in a call center environment.. WHAT WE HAVE TO OFFER * Fortune 500 company ... Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free ...

Penske

Remarketing Support Assistant

Reading, PA · On-site

$15.25 - $20.50/hr

... Penske Fleet Management, allowing visibility and accountability for actionable items. • ... in a Call Center environment or in a customer facing / retail environment is required. • High ...

Penske

Remarketing Support Assistant

Reading, PA · On-site

$15.25 - $20.50/hr

Visit Go Penske to learn more. Qualifications: At least 1 year of experience in an administrative or customer service role either in a Call Center environment or in a customer facing / retail ...

Penske

Driver Hiring Specialist

Reading, PA

Visit Go Penske to learn more. Qualifications: Experience Requirements At least 2 years of prior work experience in one of the following is required: supporting a recruiting function in a call center ...

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How much do penske call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for penske call center in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What is a Penske Call Center job?

A Penske Call Center job involves assisting customers with rental reservations, roadside assistance, billing inquiries, and general support. Representatives handle inbound and outbound calls, providing excellent customer service and troubleshooting issues. The role requires strong communication skills, problem-solving abilities, and knowledge of Penske’s services. Employees often work in a fast-paced environment with opportunities for growth and advancement.

What are the key skills and qualifications needed to thrive in the Penske Call Center position, and why are they important?

To thrive as a Penske Call Center representative, you need excellent communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These qualifications are crucial for efficiently addressing customer inquiries, ensuring customer satisfaction, and maintaining the company’s reputation.

What does a typical day look like for a Penske Call Center representative?

As a Penske Call Center representative, your typical day involves answering incoming calls from customers, assisting with rental reservations, resolving inquiries related to billing or vehicle issues, and providing support for logistics or roadside assistance. You’ll work with a supportive team, using user-friendly CRM tools to document and manage each customer interaction. Collaboration with dispatchers, branch locations, and other departments is common to ensure customer needs are met promptly. The work environment is structured, with clear daily targets and regular feedback to help you grow and succeed in your role.

More about Penske Call Center jobs
What states have the most Penske Call Center jobs? States with the most job openings for Penske Call Center jobs include:
What job categories do people searching Penske Call Center jobs look for? The top searched job categories for Penske Call Center jobs are:
Penske Call Center jobs near you
Infographic showing various Penske Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,230 per year, or $18.4 per hour.
Commercial Reservations Sales Representative - Remote

Commercial Reservations Sales Representative - Remote

Penske

Reading, PA • On-site, Remote

Full-time

Posted 22 days ago

Job description

 
Position Summary:
Do you want to make an impact? Are you driven, motivated and goal-oriented? Do you salivate at the prospect of UNLIMITED COMMISSION potential? If you answered 'YES' to all of these questions, Commercial Sales Representative at Penske is the perfect job for you!

 
At Penske, we supply commercial truck fleets to some of the largest organizations in the world. We currently seek outgoing, customer focused individuals to become the single point of contact for some of our largest established National Rental Accounts across the country. You'll be part of a dedicated team who will provide a fast, friendly reservation process for our customers. Every phone call you answer is an opportunity to keep product moving to meet deadlines, keep houses being built, food delivered to grocery stores, medicine delivered to hospitals and packages delivered on time! We provide top of the line equipment at the best price possible all while providing a legendary customer experience!

 
In this role, you'll leverage your customer service, problem solving, and negotiation skills to ensure we take care of our largest customers. You'll collaborate with other Penske team members within the corporate office and across our 2,200 rental facilities nationwide. Your daily responsibilities will be to help our customers find rental trucks, alleviate customer service issues and make decisions that help Penske now and in the future!

 
Applicants must be able to work flexible hours including nights, holidays and weekends.

 
This Position Offers You:
The ability to gain exposure across our business, which can help you move your career forward into other growth opportunities.
Training on Penske systems, products, and sales skills to help you succeed
The opportunity to work in a sales driven environment with uncapped commission earnings.
Endless opportunities with a reputable and growing organization

 
This position can be done remotely. 

 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
High school diploma or equivalent required
Associate's or Bachelor's Degree preferred
Excellent customer service and sales skills required
1 year of customer service experience required
2 years of proven successful sales experience highly preferred
Previous call center or telemarketing experience preferred
Proficiency with computers required
Salesforce software experience preferred
Bilingual written and verbal communications are highly preferred.
Must be flexible to work non-traditional hours: holidays, nights and weekends
Strong interpersonal and telephone etiquette skills, and the ability to build rapport with customers
Excellent verbal, written, and listening communication skills as you'll be handing inbound and outbound calls from multiple sources
Ability to type, listen and think of an appropriate solution to your customer's needs all while keeping up a lively verbal exchange. 
Provide a legendary experience for all customers by connecting and providing solutions
Basic math, logic, geography and problem solving skills as well as the ability to follow specific instructions are also required
Regular, predictable, full attendance is an essential function of the job
Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
 
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer.

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