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Evening Call Center Jobs (NOW HIRING)

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... May require evening, weekend, or holiday shifts. * Fast-paced environment with performance metrics ...

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

$50K/yr

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

$50K/yr

Evening and weekend availability is required. Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Luxury Bath Technologies

Call Center Manager

Spokane, WA · On-site

$50K/yr

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Luxury Bath Technologies

Call Center Manager

Spokane, WA · On-site

$50K/yr

Evening and weekend availability is required. Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Manpower Reno

Election Call Center

Reno, NV · On-site

$16 - $20/hr

... Evening Intake)/ 9:00 AM - 6:00 PM (the following shift if the employee is not scheduled for ... Call Center * Clerical/Admin Profession * General Office

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How much do evening call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

More about Evening Call Center jobs

What cities are hiring for Evening Call Center jobs?

Cities with the most Evening Call Center job openings:

What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What states have the most Evening Call Center jobs?

States with the most job openings for Evening Call Center jobs include:

What job categories do people searching Evening Call Center jobs look for?

The top searched job categories for Evening Call Center jobs are:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Admissions Call Center Specialist

University of North Dakota

Grand Forks, ND

$14/hr

Full-time, Part-time

Posted 13 days ago

University Of North Dakota rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

370th of 628 rated colleges and universities

Job description

Admissions Call Center Specialist

Apply now Job no: 498524
Work type: Federal Work Study Student, Institutional Student
Location: Grand Forks
Categories: Student, Collaboration & teamwork, Communication, Professionalism, Critical thinking & problem solving, Technology

Salary/Position Classification
  • $14.00 hourly, Non-Exempt (Eligible for overtime)
  • 15-20 hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability (requires some time on campus): No
Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.
The Office of Admissions is looking for Call Center Representatives. Call Center Representatives will answer phone calls and emails in our Admissions Call Center. This position also helps greet and check-in visitors at the Admissions office front desk.

Duties & Responsibilities
  • Answer incoming phone calls.
  • Complete outgoing calls for specific call groups
  • Monitor and respond to emails.
  • Complete data input.
  • Miscellaneous office duties such as scanning and printing as needed
  • Assist with staffing the front desk to greet and check in campus visitors
  • Serve as a model of excellence in professionalism and customer service as you represent the University of North Dakota
  • Limited evening call center hours available
  • Call Center Reps will be trained as tour guides, including driving tours, to help with tours on a limited basis, if needed.
Minimum Requirements
  • Office Skills
    • Excellent interpersonal communication skills
    • Basic computer knowledge
    • Able to work as part of a diverse team.
    • Ability to sit at a desk for 1-4 hours and communicate via phone and email.
  • Knowledge of UND and use of directory
  • Requires 2nd semester Freshman status level (or above) and a 2.5+ GPA.
  • Successful completion of a UND student conduct check.
  • Applicants must be in good conduct standing with the University. Students may not be on conduct probation prior to or at the time of hire and during tenure of position. Placement on conduct probation is grounds for immediate dismissal. Applicants must sign a release for the Office of Student Rights & Responsibilities to verify this.
  • Successful completion of criminal history records check.
  • Ambassadors are required to follow the UND Student Code of Conduct, the Ambassadors Training Manual and the Ambassadors Dress Code.
  • Valid driver's license and ability to pass the driver's training requirement.
  • Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
Resume
Cover letter
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include: resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at und.careerservices@und.edu.

Advertised: 19 Aug 2026 Central Daylight Time
Applications close: 18 Sep 2026 Central Daylight Time

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