High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...
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High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...
Quick apply
High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...
Entry Level Call Center Team Lead ProSidian is a Management and Operations Consulting Services Firm ... No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ...
Entry Level Call Center Team Lead ProSidian is a Management and Operations Consulting Services Firm ... No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ...
High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...
Quick apply
High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...
$18 - $19/hr
Contract-to-hire Work Environment: Hybrid We are seeking experienced Call Center Representatives for a contract-to-hire opportunity with our client in the Norwood area. This role is ideal for ...
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$18 - $19/hr
Contract-to-hire Work Environment: Hybrid We are seeking experienced Call Center Representatives for a contract-to-hire opportunity with our client in the Norwood area. This role is ideal for ...
$15 - $18.75/hr
This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...
$15 - $18.75/hr
This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...
$18 - $19/hr
Contract-to-hire Work Environment: Hybrid We are seeking experienced Call Center Representatives for a contract-to-hire opportunity with our client in the Norwood area. This role is ideal for ...
Quick apply
$18 - $19/hr
Contract-to-hire Work Environment: Hybrid We are seeking experienced Call Center Representatives for a contract-to-hire opportunity with our client in the Norwood area. This role is ideal for ...
Clermont, FL · On-site
$15 - $18.75/hr
This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...
Quick apply
Clermont, FL · On-site
$15 - $18.75/hr
This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...
Lincoln, RI · On-site
$15 - $18.75/hr
... IT professionals for contract, contract-to-hire, and direct placements. Apex also offers ... Provide call center based technical support to store locations, vendors and staff. Serve as first ...
Lincoln, RI · On-site
$15 - $18.75/hr
... IT professionals for contract, contract-to-hire, and direct placements. Apex also offers ... Provide call center based technical support to store locations, vendors and staff. Serve as first ...
$20 - $25/hr
Call Center Representative Busy New York Hospital is looking for a Call Center Representative to ... contracts, budget, and internal equity). For consideration to this and/or other roles suitable for ...
$20 - $25/hr
Call Center Representative Busy New York Hospital is looking for a Call Center Representative to ... contracts, budget, and internal equity). For consideration to this and/or other roles suitable for ...
$18 - $21/hr
This is a great opportunity for an experienced call center professional who values coaching ... Job Type & Location This is a Contract to Hire position based out of Louisville, KY. Pay and ...
$18 - $21/hr
This is a great opportunity for an experienced call center professional who values coaching ... Job Type & Location This is a Contract to Hire position based out of Louisville, KY. Pay and ...
Develops a deep understanding of all Tidal Basin Call Center programs and contracts. * Maintains relationships with IT vendors and internal IT departments to maintain efficient Call Center operations.
Develops a deep understanding of all Tidal Basin Call Center programs and contracts. * Maintains relationships with IT vendors and internal IT departments to maintain efficient Call Center operations.
Kent, WA · On-site
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
Kent, WA · On-site
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
Senior Level Call Center Team Lead ProSidian is a Management and Operations Consulting Services ... No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ...
Senior Level Call Center Team Lead ProSidian is a Management and Operations Consulting Services ... No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ...
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
$18 - $22/hr
Contract Duration: 12 months (Contract to Hire) Pay Rate: $18-$22 Shift Hours * Sun - Thurs; 4:00 ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
$18 - $22/hr
Contract Duration: 12 months (Contract to Hire) Pay Rate: $18-$22 Shift Hours * Sun - Thurs; 4:00 ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
$49K - $63K/yr
Monitoring staff performance on a daily basis to ensure that all contract requirements and ... Serving as a Call Center SME (Service Matter Expert). * Evaluating progress toward individual ...
$49K - $63K/yr
Monitoring staff performance on a daily basis to ensure that all contract requirements and ... Serving as a Call Center SME (Service Matter Expert). * Evaluating progress toward individual ...
No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ... Prior call center or customer-facing experience. Education / Experience Requirements ...
No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic ... Prior call center or customer-facing experience. Education / Experience Requirements ...
East Hartford, CT · On-site
$49K - $63K/yr
Monitoring staff performance on a daily basis to ensure that all contract requirements and ... Serving as a Call Center SME (Service Matter Expert). * Evaluating progress toward individual ...
East Hartford, CT · On-site
$49K - $63K/yr
Monitoring staff performance on a daily basis to ensure that all contract requirements and ... Serving as a Call Center SME (Service Matter Expert). * Evaluating progress toward individual ...
$16.25 - $20.50/hr
... contract. If you enjoy helping others, you will find this role to be challenging and rewarding ... Call Center Agent Qualifications and Skills • High school diploma or equivalent. • Proficient ...
$16.25 - $20.50/hr
... contract. If you enjoy helping others, you will find this role to be challenging and rewarding ... Call Center Agent Qualifications and Skills • High school diploma or equivalent. • Proficient ...
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
$32 - $32.47/hr
He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.
A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.
A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

$21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Work for one of the largest financial institutions in the world. Great opportunity to build a career within a great organization and network with like-minded professionals.
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Chandler, AZ, Jacksonville, FL, and Pennington, NJ!
Pay rate: $21/hr
Shift availability: Mon – Sun, must have open availability (Training Mon – Fri 9a -530p ET)
For instant consideration for this role, click on Apply Now and upload your resume.
Our ideal candidate must have/must be able to:
Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
Display passion, commitment and deliver an experience that improves our customers’ financial lives
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of call center/contract center experience
Ability to work effectively in a fast-paced environment
Proficient with de-escalating situations
Excellent analytical skills
Intermediate MS Office Suite skills
Strong communication skills
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Jacksonville, FL, Chandler, AZ, or Pennington, NJ, apply NOW for instant consideration!
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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10,000+ Employees
Jacksonville, FL, US