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Great Call Center Jobs (NOW HIRING)

Bath Concepts

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

Bath Concepts

Call Center - Rehasher

Milwaukee, WI

$15.75 - $19.75/hr

Call Center Representative Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to ... Great Team Dynamics - Join a collaborative. supportive group that values your contributions Who ...

EmergeOrtho

Call Center Specialist

Durham, NC · Remote

$15.25 - $19/hr

Work from Home as a Call Center Specialist with EmergeOrtho! EmergeOrtho is committed to being the ... Great Team - Join a collaborative, supportive group that values your contributions * Remote Work ...

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the ... Great Team - Be part of a collaborative, patient-focused team * Excellent Benefits - Comprehensive ...

Sloane Automotive Group

Call Center Agent

Glenside, PA

$14.75 - $19.50/hr

Call Center Customer Service Agents Wanted Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in ...

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How much do great call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for great call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes product-specific certifications are often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These skills are essential for delivering high-quality customer service, efficiently resolving issues, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by agents in a Great Call Center and how can they be overcome?

Agents in a Great Call Center often encounter high call volumes, handling difficult customers, and meeting performance targets. Building strong communication skills and remaining calm under pressure are essential for success. Many centers provide robust training, peer support, and coaching to help agents navigate these challenges. Embracing feedback and utilizing available resources can make the work environment more manageable and rewarding, while also opening doors to advancement opportunities within the organization.

What is a Great Call Center?

A Great Call Center is a customer service operation that excels in handling inbound and outbound calls efficiently while providing exceptional customer experiences. These centers typically employ well-trained agents who use sophisticated technology to resolve customer inquiries, process transactions, and offer support across various industries. Great Call Centers are known for their high customer satisfaction ratings, quick response times, and ability to handle large volumes of calls. They also focus on continuous training, quality assurance, and the use of analytics to improve performance. Ultimately, a Great Call Center plays a vital role in building and maintaining strong relationships between a company and its customers.

What is the difference between Great Call Center vs Customer Service Representative?

AspectGreat Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageCommon in telecommunications, tech, healthcareRetail, finance, healthcare, various sectors
Job FocusHandling inbound/outbound calls, customer supportAssisting customers, resolving issues, providing info

Both Great Call Center agents and Customer Service Representatives require similar skills and credentials, often working in call centers or office environments. While Great Call Center roles focus on managing large call volumes and specific client needs, Customer Service Representatives may work across various industries with broader customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Great Call Center jobs
What cities are hiring for Great Call Center jobs? Cities with the most Great Call Center job openings:
What job categories do people searching Great Call Center jobs look for? The top searched job categories for Great Call Center jobs are:
Great Call Center jobs near you
Infographic showing various Great Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 20% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Bilingual Medical Call Center Rep

Bilingual Medical Call Center Rep

CornerStone Staffing

Fort Worth, TX • On-site

$17 - $20/hr

Full-time

Posted 19 days ago

Job description

Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?

Apply NOW! Don’t wait!

Job Title:BilingualMedical Call Center Rep

Job ID: 153669

Location:Fort Worth

Pay:$17 - $20/hr

Schedule:Monday – Friday, 8am-5pm

Duration:Temp 3-6 months

Job Description:Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.

  • Ensure office procedures are followed
  • Document and update records
  • Make outbound calls to patients and members

Requirements:

  • Must have 6 months experience working in a call center environment OR 6 months of medical experience
  • Great Data Entry
  • Bilingual in Spanish
  • A positive attitude and a high standard of integrity
  • Enjoy working with people and providing customer service
  • Ability to maintain confidentiality
  • No visible tattoos or piercings
  • Must have high school diploma or GED
  • Sense of urgency – must be able to work in a fast paced environment

Hiring Process Includes:

  • Interview with Client
  • Drug testing
  • Background check
  • Clerical testing
  • Flu shot/TB test


By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy on our website.

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