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Great Call Center Jobs (NOW HIRING)

The Jenkins Organization

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management. We're currently expanding our team and are looking for Call Center Agents to join us.

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... With busy season in full swing, we're looking for friendly, motivated people who love great ...

Sloane Automotive

Call Center Agent

Glenside, PA

$14.75 - $19.50/hr

Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic, energetic ...

BrightKey

Call Center Representative

Annapolis, MD

$18 - $20/hr

A great work environment in a professional office setting. You have your own desk, equipment ... Experience in a professional call center environment * Excellent customer service skills * Ability ...

Brightkey, Inc.

Call Center Representative

Annapolis, MD · On-site

$18 - $20/hr

A great work environment in a professional office setting. You have your own desk, equipment ... Experience in a professional call center environment * Excellent customer service skills * Ability ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV · On-site

$16 - $16.50/hr

Our Call Center Agents provide services to create or service existing client orders to create ... We offer great wage along with benefits that include Health, dental, life, STD, 401(k), Paid Time ...

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How much do great call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for great call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes product-specific certifications are often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These skills are essential for delivering high-quality customer service, efficiently resolving issues, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by agents in a Great Call Center and how can they be overcome?

Agents in a Great Call Center often encounter high call volumes, handling difficult customers, and meeting performance targets. Building strong communication skills and remaining calm under pressure are essential for success. Many centers provide robust training, peer support, and coaching to help agents navigate these challenges. Embracing feedback and utilizing available resources can make the work environment more manageable and rewarding, while also opening doors to advancement opportunities within the organization.

What is a Great Call Center?

A Great Call Center is a customer service operation that excels in handling inbound and outbound calls efficiently while providing exceptional customer experiences. These centers typically employ well-trained agents who use sophisticated technology to resolve customer inquiries, process transactions, and offer support across various industries. Great Call Centers are known for their high customer satisfaction ratings, quick response times, and ability to handle large volumes of calls. They also focus on continuous training, quality assurance, and the use of analytics to improve performance. Ultimately, a Great Call Center plays a vital role in building and maintaining strong relationships between a company and its customers.

What is the difference between Great Call Center vs Customer Service Representative?

AspectGreat Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageCommon in telecommunications, tech, healthcareRetail, finance, healthcare, various sectors
Job FocusHandling inbound/outbound calls, customer supportAssisting customers, resolving issues, providing info

Both Great Call Center agents and Customer Service Representatives require similar skills and credentials, often working in call centers or office environments. While Great Call Center roles focus on managing large call volumes and specific client needs, Customer Service Representatives may work across various industries with broader customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Great Call Center jobs
What cities are hiring for Great Call Center jobs? Cities with the most Great Call Center job openings:
What job categories do people searching Great Call Center jobs look for? The top searched job categories for Great Call Center jobs are:
Great Call Center jobs near you
Infographic showing various Great Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 20% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center - Rehasher

Bath Concepts Independent Dealers

Milwaukee, WI

$15.75 - $19.75/hr

Other

Posted 8 days ago

Job description

Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.

We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include interacting with our potential customers in a call center environment/near our job sites/at special events, answering questions and scheduling appointments. Fun work environment. Guaranteed base pay + bonus. Hours will be 1 to 8 p.m.
structure. 

Responsibilities:

  • Strong communication skills
  • Attention to detail
  • Experience in a call center
  • Customer service
  • Ambitious and money-motivated
  • Trainable
  • Dedication to being on time and strong work ethic
  • High energy and great attitude

Apply