ZipRecruiter

Log In

1

Great Call Center Jobs in Reno, NV (NOW HIRING)

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

Our Call Center Agents provide support for our customers. This position is part of a support team ... Great at building rapport and making connections quickly * Excellent verbal and written ...

Best Buy

Customer Advisor $20/hr. Reno NV

Reno, NV · Hybrid

$20/hr

Experience working in a fast-paced call center environment * Experience working in a technology ... Great employee discount * Financial savings and retirement resources * Support for your physical ...

Best Buy

Customer Advisor $20/hr. Reno NV

Reno, NV · On-site

$55.79/hr

Experience working in a fast-paced call center environment * Experience working in a technology ... Great employee discount * Financial savings and retirement resources * Support for your physical ...

Best Buy

Customer Advisor $20/hr. Reno NV

Reno, NV · On-site

$20/hr

Experience working in a fast-paced call center environment * Experience working in a technology ... Great employee discount * Financial savings and retirement resources * Support for your physical ...

Walmart

Continuous Skills Development Trainer

Sparks, NV · On-site

$28.75 - $32.25/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Sugar Bowl Resort

Resort Reservationist

Norden, CA · On-site

$19.50 - $25.50/hr

Come be the friendly voice that kicks off every great Sugar Bowl day! Why Sugar Bowl? Sugar Bowl ... with the Call Center Lead and Guest Services Director to meet KPIs and department goals Stay ...

Sugar Bowl Resort

Resort Reservationist

CA · On-site

$20 - $22/hr

Come be the friendly voice that kicks off every great Sugar Bowl day! Why Sugar Bowl? Sugar Bowl ... the Call Center Lead and Guest Services Director to meet KPIs and department goals • Stay ...

Driveline

Flex Merchandiser

Dayton, NV · On-site

$13/hr

Come join our Team! Driveline is looking for great employees to join our national retail ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

next page

Showing results 1-20

All JobsGreat Call Center JobsGreat Call Center Jobs in Reno, NV

Great Call Center information

See Reno, NV salary details

$10

$17

$24

How much do great call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for great call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a great call center?

A Great Call Center is a customer service operation that excels in handling inbound and outbound calls efficiently while providing exceptional customer experiences. These centers typically employ well-trained agents who use sophisticated technology to resolve customer inquiries, process transactions, and offer support across various industries. Great Call Centers are known for their high customer satisfaction ratings, quick response times, and ability to handle large volumes of calls. They also focus on continuous training, quality assurance, and the use of analytics to improve performance. Ultimately, a Great Call Center plays a vital role in building and maintaining strong relationships between a company and its customers.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes product-specific certifications are often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These skills are essential for delivering high-quality customer service, efficiently resolving issues, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by agents in a great call center and how can they be overcome?

Agents in a Great Call Center often encounter high call volumes, handling difficult customers, and meeting performance targets. Building strong communication skills and remaining calm under pressure are essential for success. Many centers provide robust training, peer support, and coaching to help agents navigate these challenges. Embracing feedback and utilizing available resources can make the work environment more manageable and rewarding, while also opening doors to advancement opportunities within the organization.

What is the difference between Great Call Center vs Customer Service Representative?

AspectGreat Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageCommon in telecommunications, tech, healthcareRetail, finance, healthcare, various sectors
Job FocusHandling inbound/outbound calls, customer supportAssisting customers, resolving issues, providing info

Both Great Call Center agents and Customer Service Representatives require similar skills and credentials, often working in call centers or office environments. While Great Call Center roles focus on managing large call volumes and specific client needs, Customer Service Representatives may work across various industries with broader customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Great Call Center jobs in Reno, NV?

For Great Call Center jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Great Call Center jobs in Reno, NV look for?

The top searched job categories for Great Call Center jobs in Reno, NV are:

Great Call Center jobs near you
Infographic showing various Great Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Bilingual Call Center Representative- eMSR

GREAT BASIN FEDERAL CREDIT UNION

Reno, NV

$19.84/hr

Full-time

Posted 10 days ago

Job description

The Member Support Representative creates a remarkable experience consistent with our brand personality, core values, service promises, mission and vision with all internal and external relationships. Provides exceptional service at all member touchpoints including answering all incoming calls and electronic communications. Provides information and member support concerning the credit union and its products and services to members and employees. Through creating member loyalty, you must excel in core contributor relationships by offering share and loan products. Educate and empower members to utilize e-services.

Experience and Training

    • High School diploma or GED equivalent
    • Strong knowledge of language and cultural differences amongst Spanish-speaking countries
    • 12 months experience in a customer service capacity which included cash handling experience, preferably in a credit union, bank or other financial institution or six months of continuous employment with Great Basin Federal Credit Union
    • Pass Teller training and MSR training with 85% or better

Required Knowledge and Abilities

Knowledge of:

    • Credit union products, services and policies Ability to:
    • Perform minor math calculations
    • Organize time effectively
    • Communicate effectively and professionally with members and the public through phone and e-channels
    • Work independently and efficiently
    • Pay attention to details, be proficient and accurate
    • Be flexible and handle more than one task at a time

Physical Requirements (approximate percentage of day spent)

Standing- 10%

Sitting- 60%

Bending-3%

Squatting- 2%

Walking- 10%

Lifting- 7% 5-15 lbs

Twisting-3%

Driving- 5%*

* May be required to drive to another branch

Extent of Public Contact

This position works extensively with our members, both internal and external, primarily through the telephone.

Working Conditions

Duties performed are in an office environment. Requires occasional traveling to branches to fill in as a Teller as needed or to attend outside classes.

Apply