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Great Call Center Jobs in Reno, NV (NOW HIRING)

Responsibilities Willow Springs Center, a residential behavioral health treatment center for ... Nice person with great interpersonal skills * Able to work with physicians, nurses, and other ...

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Great Call Center information

See Reno, NV salary details

$10

$17

$24

How much do great call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for great call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a great call center?

A Great Call Center is a customer service operation that excels in handling inbound and outbound calls efficiently while providing exceptional customer experiences. These centers typically employ well-trained agents who use sophisticated technology to resolve customer inquiries, process transactions, and offer support across various industries. Great Call Centers are known for their high customer satisfaction ratings, quick response times, and ability to handle large volumes of calls. They also focus on continuous training, quality assurance, and the use of analytics to improve performance. Ultimately, a Great Call Center plays a vital role in building and maintaining strong relationships between a company and its customers.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes product-specific certifications are often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These skills are essential for delivering high-quality customer service, efficiently resolving issues, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by agents in a great call center and how can they be overcome?

Agents in a Great Call Center often encounter high call volumes, handling difficult customers, and meeting performance targets. Building strong communication skills and remaining calm under pressure are essential for success. Many centers provide robust training, peer support, and coaching to help agents navigate these challenges. Embracing feedback and utilizing available resources can make the work environment more manageable and rewarding, while also opening doors to advancement opportunities within the organization.

What is the difference between Great Call Center vs Customer Service Representative?

AspectGreat Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageCommon in telecommunications, tech, healthcareRetail, finance, healthcare, various sectors
Job FocusHandling inbound/outbound calls, customer supportAssisting customers, resolving issues, providing info

Both Great Call Center agents and Customer Service Representatives require similar skills and credentials, often working in call centers or office environments. While Great Call Center roles focus on managing large call volumes and specific client needs, Customer Service Representatives may work across various industries with broader customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Infographic showing various Great Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

PHARMACIST-PER DIEM

UHS

Reno, NV • On-site

Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers


Job description

Responsibilities

Willow Springs Center, a residential behavioral health treatment center for adolescents, is looking for a compassionate, caring and dedicated Per Diem Pharmacist.

DESCRIPTION

The Per Diem Pharmacist e will rotate weekend call coverage with 1 or 2 other per diems. Additionally, the per diem Pharmacist will be available, with advance notice, to periodically work full weekdays in the Pharmacy in the absence of the full-time Pharmacist.  There is no set schedule or guaranteed number of hours.

REQUIREMENTS

  • 3 yrs experience in a dispensing environment
  • NV license in good standing
  • Weekend availability for call
  • Weekday availability for PTO coverage
  • Comfortable working alone (no technician)
  • Nice person with great interpersonal skills
  • Able to work with physicians, nurses, and other appropriate staff to deliver excellent Pharmacy services to our residents
  • Sound knowledge of NV and Federal Pharmacy Law, and Joint Commission standards

OPTIONAL

  • Experience with HCS or other EMRs
  • Board certification (BCACP, BCPS, BCPP)

Benefits for our team include*:

  • Tuition Assistance
  • Career development opportunities across UHS and our 300+ locations!
  • Diverse programming to expand your experience
  • HealthStream online learning catalogue with plenty of free CEU courses
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Pet Insurance
  • SoFi Student Loan Refinancing Program
  • More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com


Qualifications

Education: Graduation from an accredited program of pharmacy.


License: Valid current pharmacist license in the State of Nevada as well as a DEA permit.


Experience: 1-5 years of pharmacy experience. Prefer experience in psychiatric facility. Experience with operations and staff supervision preferred.
Any combination of education and experience equivalent to these requirements may be considered.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications:

Education: Graduation from an accredited program of pharmacy.


License: Valid current pharmacist license in the State of Nevada as well as a DEA permit.


Experience: 1-5 years of pharmacy experience. Prefer experience in psychiatric facility. Experience with operations and staff supervision preferred.
Any combination of education and experience equivalent to these requirements may be considered.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Education:UNAVAILABLEEmployment Type: PER_DIEM

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US