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Great Call Center Jobs in Reno, NV (NOW HIRING)

Elwood Staffing

On-Site Specialist (Bilingual)

Reno, NV · On-site

$17 - $22/hr

If you have held positions similar to Restaurant Server, Administrative Assistant, Call center ... If you are organized, the On-Site Specialist position would be a great fit for you!What Elwood ...

Posted today

Alan B. Miller Medical Center

PHARMACIST-PER DIEM

Reno, NV · On-site

$58 - $69.75/hr

Per Diem Pharmacist Responsibilities Willow Springs Center, a residential behavioral health ... Nice person with great interpersonal skills * Able to work with physicians, nurses, and other ...

UHS

PHARMACIST-PER DIEM

Reno, NV · On-site

$70/hr

Responsibilities Willow Springs Center, a residential behavioral health treatment center for ... Nice person with great interpersonal skills * Able to work with physicians, nurses, and other ...

ProVenture, LLC

MRI Technologist - Travel Job

Reno, NV · On-site

Call is required * May float to other units or facilities within competency level based on ... Rose are within about 30 minutes, and Yosemite National Park and Great Basin National Park are both ...

Jackson Therapy

MRI Technologist - Travel Job

Reno, NV · On-site

Call is required * May float to other units or facilities within competency level based on ... Rose are within about 30 minutes, and Yosemite National Park and Great Basin National Park are both ...

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All JobsGreat Call Center JobsGreat Call Center Jobs in Reno, NV

Great Call Center information

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How much do great call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for great call center in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Great Call Center vs Customer Service Representative?

AspectGreat Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageCommon in telecommunications, tech, healthcareRetail, finance, healthcare, various sectors
Job FocusHandling inbound/outbound calls, customer supportAssisting customers, resolving issues, providing info

Both Great Call Center agents and Customer Service Representatives require similar skills and credentials, often working in call centers or office environments. While Great Call Center roles focus on managing large call volumes and specific client needs, Customer Service Representatives may work across various industries with broader customer interaction. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is the best call center company to work for?

Great Call Center jobs are often found at companies with strong employee reviews, good benefits, and opportunities for advancement. Factors such as a positive work environment, training programs, and flexible schedules can also influence the quality of a call center employer. Researching company ratings and employee feedback can help identify the best options for job seekers.

What is a great call center?

A Great Call Center is a customer service operation that excels in handling inbound and outbound calls efficiently while providing exceptional customer experiences. These centers typically employ well-trained agents who use sophisticated technology to resolve customer inquiries, process transactions, and offer support across various industries. Great Call Centers are known for their high customer satisfaction ratings, quick response times, and ability to handle large volumes of calls. They also focus on continuous training, quality assurance, and the use of analytics to improve performance. Ultimately, a Great Call Center plays a vital role in building and maintaining strong relationships between a company and its customers.

Which Great Call Center pays the most?

In a call center environment, roles such as team leads, supervisors, or specialized customer service managers typically offer the highest pay. Compensation varies based on experience, location, and responsibilities, with supervisory positions generally earning more than entry-level customer service representatives.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes product-specific certifications are often required. Patience, active listening, and resilience under pressure are standout soft skills in this role. These skills are essential for delivering high-quality customer service, efficiently resolving issues, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by agents in a great call center and how can they be overcome?

Agents in a Great Call Center often encounter high call volumes, handling difficult customers, and meeting performance targets. Building strong communication skills and remaining calm under pressure are essential for success. Many centers provide robust training, peer support, and coaching to help agents navigate these challenges. Embracing feedback and utilizing available resources can make the work environment more manageable and rewarding, while also opening doors to advancement opportunities within the organization.
What are popular job titles related to Great Call Center jobs in Reno, NV? For Great Call Center jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Great Call Center jobs in Reno, NV look for? The top searched job categories for Great Call Center jobs in Reno, NV are:
Great Call Center jobs near you
Infographic showing various Great Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Client Services Specialist - FullTime

NATA Compliance Services, LLC

Reno, NV • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Job description

Why AirTera (formerly NATA Compliance Services)?
You're not just starting a job when you walk through our door. You're growing a career at a company that cares about you in a dynamic industry that AirTera has served for over two decades. With competitive pay and benefits, AirTera is a company ready to invest in you. It starts with:
Outstanding full-time, regular employee benefits:
  • Medical, Dental & Vision 100% Employer-paid for employee and portion for family
  • Employer-paid Life Insurance
  • Short Term & Long Term Disability
  • Paid Time Off (PTO)
  • Holiday Pay
  • 401k

AND Continues With...
  • Enjoy Lunch Varieties - Lots of restaurants nearby: just off South Meadows Parkway
  • Want to Workout - Reno's best gym is right across the street: South Reno Athletic Club
  • Like to Have Fun - Fenced in grassy outdoor space with ping pong table, disc golf for employee use, & picnic area.
  • Want to Walk - Access to Huffaker Park hiking trails directly behind the office

What is a Client Services Specialist at AirTera
This role is a customer service position that is at the frontline for helping our valued clients. These interactions are not in person, so it's a great opportunity to let your phone and online communications skills shine. In this role you are our clients' primary point of contact in answering questions, resolving issues, and being a reliable resource for their regulatory compliance needs. You are an incredible listener, enjoy challenges, excel in following up with clients and believe details are essential when completing your administrative duties.
Why You Should Consider This Role
  • You love helping and connecting with people
  • You're a problem solver who likes to think on their feet and embrace new challenges
  • You thrive in a fast paced and changing environment with in a growing company
  • You love to learn, and there's much to learn

The Details
  • Communicate with clients one-on-one in a professional manner via phone, chat, email or other online portals, to assist them with their questions related to various service offerings.
  • Perform administrative work related to your assigned specialty during scheduled focus time and in between client interactions. This may include: badge printing, background check processing, drug and alcohol program set-up and support, fingerprint processing, and other AirTera services or projects.
  • Become a problem solver by taking initiative to fully understand the unique challenges a client may be facing and solve the problem according to current company guidelines.
  • Work closely with other team members to improve the client experience through ongoing and efficient communication.
  • Handle the processing of documents with sensitive data that requires strict attention to detail.
  • Cross-train in other specialties over time as knowledge builds.

The Ideal Candidate Will Have/Demonstrate
  • Positive attitude towards clients, staff and other stakeholders
  • Proficient verbal and written communications and follow up techniques
  • Excellent ability to utilize company tools and technology
  • Ability to follow business processes, even as they change, to meet demands of the company
  • Excellent problem solving skills
  • Strong interoffice communications
  • An innate ability and desire to learn new knowledge and skills

Preferred Skills and Experience
  • SalesForce CRM
  • Microsoft Word
  • Microsoft Excel
  • Previous Call Center and/or Customer Service experience
  • Proficient with Apple (Macintosh) products

Our Culture Defined
Our unique culture is a big reason why talented people choose AirTera and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely AirTera. A passion for service. An ability to innovate in practical ways. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success.
What You Should Know About Us
AirTera provides Aviation Industry solutions to comply with the regulatory requirements set forth by the Federal Aviation Administration (FAA), the Department of Transportation (DOT) and the Transportation Security Administration (TSA). These services include background checks, security training, fingerprinting, credentialing/badging, and drug and alcohol program management.

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