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Day Shift Expedia Call Center Jobs in Indiana (NOW HIRING)

Director of Admissions   Job Type : Full-Time, 2nd Shift (3 -11pm), One weekend shift required   About the Role:    * The Call Center Representative is an integral member of the Admissions ...

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Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... Making minimum outbound call requirements per day Qualifications: * Must be 18 years of age. * High ...

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Whether you're supporting patients, working with teammates, or building your career, every day ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Whether you're supporting patients, working with teammates, or building your career, every day ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

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Day Shift Expedia Call Center information

What is the difference between Day Shift Expedia Call Center vs Customer Service Representative?

AspectDay Shift Expedia Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-focused, communication-driven
Industry UsageTravel and hospitality industry, specifically ExpediaVarious industries including retail, telecom, and travel
Common Search IntentJobs with specific hours, Expedia-specific rolesGeneral customer support roles across industries

The Day Shift Expedia Call Center and Customer Service Representative roles share similar credentials and work environments, both focusing on customer support. However, the Expedia role is specific to the travel industry and involves handling Expedia-related inquiries, while Customer Service Representatives work across multiple sectors. The Expedia position often requires familiarity with travel booking systems, making it more specialized.

Does Expedia have a call center?

Expedia operates a call center that handles customer service and booking inquiries. The Day Shift Expedia Call Center typically employs representatives who assist travelers via phone, chat, or email during regular daytime hours, often requiring communication skills and familiarity with booking systems.
What are the most commonly searched types of Shift Expedia Call Center jobs in Indiana? The most popular types of Shift Expedia Call Center jobs in Indiana are:
What are popular job titles related to Day Shift Expedia Call Center jobs in Indiana? For Day Shift Expedia Call Center jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Day Shift Expedia Call Center jobs? Cities in Indiana with the most Day Shift Expedia Call Center job openings:

Call Center

Hickory Recovery

Indianapolis, IN • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Call Center Representative – Hickory Recovery Network


Department: Admissions

Direct Report To: Director of Admissions  

Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required

About the Role: 

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on  

  • Delivering personalized, top tier care that fosters healing and improves wellbeing 
  • Ensuring every individual has access to the best possible support and treatment 

Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.  

What We Offer: 

  • 401k 
  • Dental insurance  
  • Flexible schedule 
  • Health insurance 
  • PTO 
  • Vision insurance 
  • Career development 
  • Mental health days 
  • Holiday pay 

Job Qualifications: 

  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.

Key Responsibilities: 

  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly

For more information:  www.hickorytreatmentcenters.com