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Work From Home Optimum Call Center Jobs in Indiana

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

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Work From Home Optimum Call Center information

See Indiana salary details

$10

$17

$23

How much do work from home optimum call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home optimum call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a Work From Home Optimum Call Center?

A Work From Home Optimum Call Center job is a remote customer service position where you assist Optimum customers with inquiries, technical support, billing issues, and account management. Agents communicate with customers via phone, chat, or email while using company-provided tools and training. This role requires strong communication skills, a quiet work environment, and reliable internet. Employees typically follow a set schedule and may receive benefits depending on their employment status.

What is a typical day like for a Work From Home Optimum Call Center representative?

As a Work From Home Optimum Call Center representative, your typical day involves handling incoming customer calls, addressing account questions, providing technical support, and assisting with billing or service-related concerns. You will use specialized software to document interactions, escalate complex issues when necessary, and follow up with customers to ensure resolution and satisfaction. While you work independently from a home-based setup, you will collaborate with team leads and colleagues through virtual meetings and messaging platforms. Being able to stay organized and manage your time effectively is key to meeting performance metrics and consistently delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in the Work From Home Optimum Call Center position, and why are they important?

To thrive as a Work From Home Optimum Call Center representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer service. Familiarity with CRM software, call management systems, and reliable internet connectivity are usually required, with some employers providing proprietary training. Outstanding multitasking, active listening, and problem-solving abilities set top performers apart in this position. These competencies are essential to efficiently resolve customer issues, maintain service quality, and ensure customer satisfaction in a remote call center environment.

What cities in Indiana are hiring for Work From Home Optimum Call Center jobs? Cities in Indiana with the most Work From Home Optimum Call Center job openings:
Infographic showing various Work From Home Optimum Call Center job openings in Indiana as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

INDIANA only - Work at Home Call Center Representative

InfoCision

North Vernon, IN • Remote

$9/hr

Full-time, Other

Re-posted 26 days ago


InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers


Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

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