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24 Hour Call Center Remote Jobs in Indiana (NOW HIRING)

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... if remote) · Access to stable Internet · Ability to Travel to Corporate Office for initial ...

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24 Hour Call Center Remote information

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$10

$17

$23

How much do 24 hour call center remote jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for 24 hour call center remote in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What are some of the unique challenges of working remotely in a 24 hour call center, and how can I prepare for them?

Working remotely in a 24 hour call center often means adapting to rotating shifts, staying alert during non-traditional hours, and managing potential distractions at home. It’s important to set up a dedicated, quiet workspace and establish clear boundaries to maintain professional focus. Staying organized and communicating proactively with your remote team can help overcome feelings of isolation and ensure issues are addressed promptly. Many employers also provide training and support systems to help staff adjust to the demands of remote, around-the-clock operations. By preparing yourself for these challenges, you’ll be better positioned to succeed and enjoy a rewarding remote career.

What are the key skills and qualifications needed to thrive in the 24 Hour Call Center Remote position, and why are they important?

To thrive as a 24 Hour Call Center Remote agent, you need excellent verbal communication skills, a high school diploma or equivalent, and reliable internet connectivity. Familiarity with customer relationship management (CRM) software, call routing systems, and headset equipment is typically required. Strong problem-solving abilities, patience, and the ability to manage stress are standout soft skills. These competencies ensure efficient customer support, seamless workflow, and high customer satisfaction in a fast-paced, virtual environment.

What is a 24 Hour Call Center Remote job?

A 24 Hour Call Center Remote job involves handling customer inquiries, support requests, or complaints from home through phone, chat, or email. Since the call center operates 24/7, employees may work various shifts, including nights, weekends, and holidays. Responsibilities typically include troubleshooting issues, providing information, and ensuring customer satisfaction. This role requires strong communication skills, a reliable internet connection, and the ability to work independently in a remote environment.

What are the most commonly searched types of 24 Hour Call Center jobs in Indiana? The most popular types of 24 Hour Call Center jobs in Indiana are:
What are popular job titles related to 24 Hour Call Center Remote jobs in Indiana? For 24 Hour Call Center Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching 24 Hour Call Center Remote jobs in Indiana look for? The top searched job categories for 24 Hour Call Center Remote jobs in Indiana are:
What cities in Indiana are hiring for 24 Hour Call Center Remote jobs? Cities in Indiana with the most 24 Hour Call Center Remote job openings:
24 Hour Call Center Remote jobs near you
Infographic showing various 24 Hour Call Center Remote job openings in Indiana as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.
Remote Call Center Agent

Remote Call Center Agent

MDS Communications

Indianapolis, IN • Remote

$15 - $16/hr

Full-time

Medical, PTO

Posted 12 days ago

Job description

Job DetailsLevel: EntryJob Location: Indiana Remote - INEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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