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Freelance Insurance Call Center Jobs (NOW HIRING)

United Health Centers

Call Center Agent

Fresno, CA · On-site

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The ... Additionally, this position is responsible for obtaining third party insurance information and ...

Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound ... Collect and verify insurance information * Make outbound calls to patients and clinics. * Handle ...

Optima Dermatology

Call Center Agent

Youngstown, OH

$14 - $18.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

MMC Group

Supervisor - Call Center

Manhattan, NY · On-site

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves ... insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross ...

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Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What jobs make $3,000 a month without a degree?

A freelance insurance call center representative can earn around $3,000 a month by handling customer inquiries, providing policy information, and processing claims remotely. Success depends on experience, communication skills, and the volume of calls handled, often with flexible schedules and minimal formal education requirements.
More about Freelance Insurance Call Center jobs
What cities are hiring for Freelance Insurance Call Center jobs? Cities with the most Freelance Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Freelance Insurance Call Center jobs? States with the most job openings for Freelance Insurance Call Center jobs include:
What job categories do people searching Freelance Insurance Call Center jobs look for? The top searched job categories for Freelance Insurance Call Center jobs are:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in the United States as of May 2026, with employment types broken down into 9% As Needed, 72% Part Time, 14% Contract, and 5% Nights. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution.

Inbound Call Center Agent

Enterprise Call Center

Athens, GA

Full-time

PTO

Posted 7 days ago

Job description

Company Description

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications

  • High school diploma or GED

  • Must be at least 18 years of age

  • Authorized to work in the United States

  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

  • Ability to follow detailed processes and meet performance expectations

  • Strong communication and active listening skills

  • Comfortable navigating computer applications and web-based tools

  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience

  • Bilingual (Spanish/English) preferred but not required

  • Familiarity with phone-based or computer-based support environments


Additional Information

  • Flexible scheduling options after certification

  • Paid training following successful client certification

  • W2 employment structure with payroll, protections, and stability

  • Paid time off and optional supplemental insurance (Aflac)

  • Household telehealth access through MDLive

  • Access to performance-based incentives

  • Career advancement pathways into support, QA, and leadership roles

  • All applicant information is kept confidential under EEO guidelines

Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

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