Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training ...
Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training ...
Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training ...
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Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training ...
Insurance Call Center Representative
Nashville, TN · On-site
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
Nashville, TN · On-site
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
Nashville, TN · On-site
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
Nashville, TN · On-site
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
$15.50 - $19.25/hr
Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies). * Experience with CRM systems or call center technologies. Key Skills & Competencies * Customer ...
Insurance Call Center Representative
$31K - $54K/yr
Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies
Insurance Call Center Representative
$31K - $54K/yr
Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies
Insurance Call Center Representative
Concord, NC · On-site
$31K - $54K/yr
Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies
Insurance Call Center Representative
Concord, NC · On-site
$31K - $54K/yr
Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies
Insurance Call Center Rep
Newberry, SC · On-site
$15/hr
As an insurance service representative, you will be answer incoming call center questions for multiple clients about insurance policies and insurance coverage issues, as well as consumer complaints ...
Insurance Call Center Rep
Newberry, SC · On-site
$15/hr
As an insurance service representative, you will be answer incoming call center questions for multiple clients about insurance policies and insurance coverage issues, as well as consumer complaints ...
Insurance Call Center Representative
Tulsa, OK · On-site
$14.50 - $18.25/hr
Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...
Insurance Call Center Representative
Tulsa, OK · On-site
$14.50 - $18.25/hr
Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...
Insurance Call Center Representative
$14.50 - $18.25/hr
Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement ...
Insurance Call Center Representative
$14.50 - $18.25/hr
Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement ...
Insurance Call Center Representative
Tulsa, OK · On-site
$13.75 - $17.25/hr
Essential Job Functions: * Execute business process transactions, focusing on accuracy and adherence to procedures. * Collaborate with senior analysts and managers. * Participate in process ...
Insurance Call Center Representative
Tulsa, OK · On-site
$13.75 - $17.25/hr
Essential Job Functions: * Execute business process transactions, focusing on accuracy and adherence to procedures. * Collaborate with senior analysts and managers. * Participate in process ...
Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, CA · On-site
$19 - $30/hr
Lead a High Performing Team That Makes a Difference Family Insurance Sales, LLC is one of Southern ... We are seeking an experienced, bilingual Call Center Supervisor to lead and develop our in-house ...
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Bilingual Call Center Supervisor (English & Spanish)
Los Angeles, CA · On-site
$19 - $30/hr
Lead a High Performing Team That Makes a Difference Family Insurance Sales, LLC is one of Southern ... We are seeking an experienced, bilingual Call Center Supervisor to lead and develop our in-house ...
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient ... Company-paid life, long-term disability, and accidental death and dismemberment insurance, with ...
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient ... Company-paid life, long-term disability, and accidental death and dismemberment insurance, with ...
Insurance Call Center Sales Agent
$17.45 - $31.48/hr
Ability to quote and sell through multiple insurance carriers * Unlimited monthly bonus potential * Leads provided * Computer equipment provided by AAA Club Alliance AAA Total Rewards Package ...
Insurance Call Center Sales Agent
$17.45 - $31.48/hr
Ability to quote and sell through multiple insurance carriers * Unlimited monthly bonus potential * Leads provided * Computer equipment provided by AAA Club Alliance AAA Total Rewards Package ...
Insurance Call Center Sales Agent
Wilmington, DE · On-site
$17.45 - $31.48/hr
Ability to quote and sell through multiple insurance carriers * Unlimited monthly bonus potential * Leads provided * Computer equipment provided by AAA Club Alliance AAA Total Rewards Package ...
Insurance Call Center Sales Agent
Wilmington, DE · On-site
$17.45 - $31.48/hr
Ability to quote and sell through multiple insurance carriers * Unlimited monthly bonus potential * Leads provided * Computer equipment provided by AAA Club Alliance AAA Total Rewards Package ...
Call Center Manager (Remote)
Manhattan, NY · Remote
$60K - $80K/yr
... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...
Call Center Manager (Remote)
Manhattan, NY · Remote
$60K - $80K/yr
... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...
Call Center Manager (Remote)
Manhattan, NY · Remote
$60K - $80K/yr
... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...
Call Center Manager (Remote)
Manhattan, NY · Remote
$60K - $80K/yr
... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...
Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$72K - $88K/yr
Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies. * Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center ...
Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$72K - $88K/yr
Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies. * Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center ...
Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$72K - $88K/yr
Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies. * Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center ...
Call Center Supervisor - West Sacramento, CA (Hybrid)
West Sacramento, CA · Hybrid
$72K - $88K/yr
Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies. * Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center ...
Internship Insurance Call Center information
What is the difference between Internship Insurance Call Center vs Insurance Customer Service Representative?
| Aspect | Internship Insurance Call Center | Insurance Customer Service Representative |
|---|---|---|
| Credentials | Typically pursuing or recent graduate, no specific license required | High school diploma or equivalent; licensing may be required for certain roles |
| Work Environment | Call center setting, fast-paced, temporary internship | Office-based, ongoing full-time or part-time role |
| Industry Usage | Entry-level internship for gaining industry experience | Full-time role handling customer inquiries and policy support |
While both roles involve customer interaction in the insurance industry, an Internship Insurance Call Center is a temporary, entry-level position designed for students or recent graduates to gain experience. An Insurance Customer Service Representative is a permanent role focused on assisting clients with policies and claims. The internship offers a learning opportunity, whereas the representative role involves ongoing responsibilities.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities
- Directly involved in the recruitment of the Customer Service employees.
- Create comprehensive training program for newly hired employees.
- Facilitate training program and job shadowing program.
- Partner with technology to build efficiency and automation into the work flow.
- Partner with Marketing to build agent relations.
- Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
- Communicates effectively internally and externally.
- Other tasks and projects as may be assigned
Essential Functions
- Ability to communicate clearly verbally and in writing
- Ability to supervise and provide guidance to Customer Service Representatives and direct reports
- Ability to obtain and maintain resident licensing through the Louisiana DOI and reciprocal licensing in all 50 states in the continental US
- Ability to think critically, assess risk, and make informed decisions
- Ability to commit to attendance schedule on-site
Qualifications
- 5-7 years of experience in property and casualty insurance.
- 2-3 years of experience as a Supervisor in a call center environment.
- LA P&C Individual Producer license, or the ability to obtain a LA P&C Individual Producer license within first 30 days, and ability to obtain reciprocal licenses in all 50 states.
- Thorough knowledge of the underwriting process and the analytics involved.
- Excellent communication and organizational skills
- Advanced computer skills and strong systems knowledge
- College degree preferred
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
- Prof. Development and Educational Assistance Programs
- Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
- 15 Paid Time-Off Days
- 3 Discretionary Days
- 5 Parental Leave Days
- 5 Jury Duty Days
- 5 Bereavement Days
- 8 Company Paid Holidays
- Health Insurance
- Dental Insurance
- Vison Insurance
- Short and Long Term Disability Insurance (company paid premium)
- Flexible Spending Accounts with Company Contribution
- Health Savings Accounts with Company Contribution
- Employee Life and AD&D Insurance
- Dependent Life and AD&D Insurance
- Company paid AAA Membership
- Company paid Identity Theft Protection
- Other Ancillary Insurance Benefit Programs
- And more...
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.