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Full Time Insurance Call Center Jobs (NOW HIRING)

DXC Technology

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...

DXC Technology

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement ...

AAA Mid Atlantic

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Maintain partnerships with insurance company representatives and underwriters #LI-Remote Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision ...

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Full Time Insurance Call Center information

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How much do full time insurance call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time insurance call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Insurance Call Center vs Customer Service Representative in Insurance?

AspectFull Time Insurance Call CenterCustomer Service Representative in Insurance
CredentialsHigh school diploma; insurance knowledge often preferredHigh school diploma; insurance knowledge often preferred
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, client-facing, one-on-one interactions
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokerages, companies
Common Search & ComparisonYesYes

Both roles require similar credentials and are found within insurance companies and agencies. The main difference lies in the work environment: Full Time Insurance Call Center roles are typically in a call center setting focused on handling high call volumes, while Customer Service Representatives often work directly with clients in a more personalized setting. Understanding these differences can help job seekers choose the role that best fits their skills and preferences.

What cities are hiring for Full Time Insurance Call Center jobs?

Cities with the most Full Time Insurance Call Center job openings:

What are the most commonly searched types of Insurance Call Center jobs?

The most popular types of Insurance Call Center jobs are:

What states have the most Full Time Insurance Call Center jobs?

States with the most job openings for Full Time Insurance Call Center jobs include:

Full Time Insurance Call Center jobs near you

Insurance Call Center Supervisor

Safepoint MGA, LLC

Metairie, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training, mentoring, and building cohesive teams, we encourage you to apply.
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities
  • Directly involved in the recruitment of the Customer Service employees.
  • Create comprehensive training program for newly hired employees.
  • Facilitate training program and job shadowing program.
  • Partner with technology to build efficiency and automation into the work flow.
  • Partner with Marketing to build agent relations.
  • Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
  • Communicates effectively internally and externally.
  • Other tasks and projects as may be assigned

Essential Functions
  • Ability to communicate clearly verbally and in writing
  • Ability to supervise and provide guidance to Customer Service Representatives and direct reports
  • Ability to obtain and maintain resident licensing through the Louisiana DOI and reciprocal licensing in all 50 states in the continental US
  • Ability to think critically, assess risk, and make informed decisions
  • Ability to commit to attendance schedule on-site

Qualifications
  • 5-7 years of experience in property and casualty insurance.
  • 2-3 years of experience as a Supervisor in a call center environment.
  • LA P&C Individual Producer license, or the ability to obtain a LA P&C Individual Producer license within first 30 days, and ability to obtain reciprocal licenses in all 50 states.
  • Thorough knowledge of the underwriting process and the analytics involved.
  • Excellent communication and organizational skills
  • Advanced computer skills and strong systems knowledge
  • College degree preferred

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • 15 Paid Time-Off Days
  • 3 Discretionary Days
  • 5 Parental Leave Days
  • 5 Jury Duty Days
  • 5 Bereavement Days
  • 8 Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance (company paid premium)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more...

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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