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Remote Insurance Call Center Jobs (NOW HIRING)

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Job Title : Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months ... and verify insurance coverage Assist patients with financial responsibility estimates Perform ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Affordable Landscaping

Remote Call Center Agent

Tucker, GA · Remote

$14.25 - $18.50/hr

Position Overview As a Remote Call Center Agent, you will be responsible for handling incoming ... vision insurance Paid time off and holidays Opportunities for career growth and development A ...

Managed Care Staffers

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Health Insurance Customer Care Specialist

Chicago, IL · Remote

$24/hr

Remote Temporary (Possibly Temp to Hire) F/T Medicare Benefits Customer Care Specialist Needed $24 ... Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

ACD Connect

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued ...

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Remote Insurance Call Center information

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$10

$17

$25

How much do remote insurance call center jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

More about Remote Insurance Call Center jobs
What cities are hiring for Remote Insurance Call Center jobs? Cities with the most Remote Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Remote Insurance Call Center jobs? States with the most job openings for Remote Insurance Call Center jobs include:
What job categories do people searching Remote Insurance Call Center jobs look for? The top searched job categories for Remote Insurance Call Center jobs are:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Remote Insurance Call Center Sales Lead

Remote Insurance Call Center Sales Lead

AAA Club Alliance

Manhattan, NY • Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Club Alliance rating

7.2

Company rating: 7.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

214th of 260 rated insurance

Job description

AAA Club Alliance is looking for a Supervisor for the Insurance Call Center Sales Team. In this role, you will manage daily operations, foster a team environment, and ensure customer satisfaction. The position requires an Associate's degree, 5+ years of insurance sales experience, and supervisory skills.

Benefits include competitive salary, medical coverage, paid time off, and 401(k) matching. A commitment to a diverse and inclusive workplace is paramount at AAA Club Alliance. #J-18808-Ljbffr

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