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Remote Insurance Call Center Jobs (NOW HIRING)

DXC Technology

Insurance Call Center Representative

$15.75 - $20.50/hr

D.). * 2+ years of experience in customer service, call center, or a high-volume client-facing ... Remote within USA. * Schedule Monday to Friday, 8am-5pm CST (8-hour shifts) At DXC Technology, we ...

Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound ... Collect and verify insurance information * Make outbound calls to patients and clinics. * Handle ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent As a Call Centre Agent, you'll be the first point of contact for customers ... Fully remote -- work from anywhere in South Africa * Working hours: 09:00-17:00 UK time (11:00-19 ...

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Maintain partnerships with insurance company representatives and underwriters #LI-Remote Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision ...

Georgia IT Inc

Call center - Remote

$16.50 - $20.50/hr

Call Center - Remote Duration: 06 months plus contract Rate: DOE Call center experience Good communication skills Position description: Fielding incoming unemployment calls for new applications and ...

Scott Merrick

Call Center Agent - Fully Remote

$19/hr

Call Center Agent - Fully Remote Las Vegas, Nevada, United States $ 19.00 - 19.00 (US Dollar) Call ... Experience working in financial (Banking, Insurance etc, will be nice to have, but not essential.

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Insurance Sales Agent Become part of AAA's established and trusted brand! We've been serving our members for over 100 years. Ability to quote and sell through multiple insurance carriers. Unlimited ...

MCI

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued ...

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being ... Potential for Remote Work - Start with in-office training, with the opportunity to transition to ...

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Remote Insurance Call Center information

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$10

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How much do remote insurance call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

More about Remote Insurance Call Center jobs
What cities are hiring for Remote Insurance Call Center jobs? Cities with the most Remote Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Remote Insurance Call Center jobs? States with the most job openings for Remote Insurance Call Center jobs include:
What job categories do people searching Remote Insurance Call Center jobs look for? The top searched job categories for Remote Insurance Call Center jobs are:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 4% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Insurance Call Center Representative

Insurance Call Center Representative

DXC Technology

Remote

$15.75 - $20.50/hr

Other

Posted 4 days ago

DXC Technology rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

80th of 206 rated it services

Job description

Insurance Customer Service Representative

We are seeking a customer-focused Insurance Customer Service Representative to support clients with inquiries related to insurance and financial products. This role requires strong communication skills, attention to detail, and the ability to operate in a fast-paced, high-volume call center environment.

The role involves supporting clients with regulated financial and insurance-related services.

Key Responsibilities
  • Handle inbound customer calls, providing timely and accurate responses to inquiries related to insurance and financial products.
  • Assist clients with account servicing, including policy information, transactions, updates, and general inquiries.
  • Research and resolve customer issues, ensuring a high level of service and timely follow-up.
  • Accurately document all customer interactions, transactions, and resolutions in internal systems.
  • Process customer requests such as account updates, documentation requests, and transaction-related activities in compliance with company policies and regulatory requirements.
  • Meet or exceed established service level agreements (SLAs), quality standards, and performance metrics.
  • Escalate complex or sensitive issues to the appropriate teams when necessary.
  • Maintain a strong understanding of products, services, and regulatory guidelines.
  • Identify opportunities to improve processes and enhance the customer experience.
Required Qualifications
  • High school diploma or equivalent (G.E.D.).
  • 2+ years of experience in customer service, call center, or a high-volume client-facing environment.
  • Strong communication skills (verbal and written) with the ability to explain information clearly and professionally.
  • Proven ability to manage difficult conversations and de-escalate customer concerns.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and navigate multiple systems efficiently.
  • Comfortable working in a fast-paced, metrics-driven environment.
Preferred Qualifications
  • Experience in financial services, insurance, or brokerage environments.
  • Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies).
  • Experience working with CRM systems or call center technologies.
Key Skills & Competencies
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Adaptability and ability to quickly learn new systems and processes
  • Ability to remain calm and professional under pressure
  • Strong listening and interpersonal skills

Working environment:

  • Remote within USA.
  • Schedule Monday to Friday, 8am-5pm CST (8-hour shifts)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

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