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Remote Insurance Call Center Jobs (NOW HIRING)

AAA Mid Atlantic

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Maintain partnerships with insurance company representatives and underwriters #LI-Remote Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Maintain partnerships with insurance company representatives and underwriters #LI-Remote Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound, outbound ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued ...

Nolo

Call Center Representative

$20/hr

Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500 ... Medical, Dental and Vision insurance. * PTO and paid holidays! * Cafeteria onsite and a subsidized ...

Netic

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Internet Brands

Call Center Representative

$20/hr

Compensation: $16/hr (remote) OR $20/hr (onsite in MN) with the opportunity to earn up to $500 ... Medical, Dental and Vision insurance. * PTO and paid holidays! * Cafeteria onsite and a subsidized ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

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Remote Insurance Call Center information

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$10

$17

$25

How much do remote insurance call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

More about Remote Insurance Call Center jobs

What cities are hiring for Remote Insurance Call Center jobs?

Cities with the most Remote Insurance Call Center job openings:

What are the most commonly searched types of Insurance Call Center jobs?

The most popular types of Insurance Call Center jobs are:

What states have the most Remote Insurance Call Center jobs?

States with the most job openings for Remote Insurance Call Center jobs include:

What job categories do people searching Remote Insurance Call Center jobs look for?

The top searched job categories for Remote Insurance Call Center jobs are:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Insurance Call Center Sales Agent

AAA Mid Atlantic

Remote

$17.45 - $31.48/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 312 rated insurance

Job description

  • Become part of AAA's established & trusted brand! We've been serving our members for over 100 years
  • Ability to quote and sell through multiple insurance carriers
  • Unlimited monthly bonus potential
  • Leads provided
  • Computer equipment provided by AAA Club Alliance

AAA Total Rewards Package includes:

  • The starting base compensation for this position is $17.45 to $31.48. For candidates located in New Jersey, the salary range is $21.55 to $31.48. Actual pay will be based on factors such as applicant experience and geographic location.
  • This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $1,132.00 - $2,233.00per month
  • An in-house virtual training program - The Insurance Learning Academy

The ideal candidate will have:

  • An active Personal Lines or Property & Casualty license
  • Schedule Requirements:
  • Sundays, 9:00am-4:00pm, and Monday through Thursday, 9:30am-6:00pm OR
    Saturdays, 10:00am-6:00pm, and Tuesday through Friday, 9:30am-6:00pm,
  • 2+ years of sales experience in Personal Lines Insurance (home & auto)
  • Experience selling in multiple states OR selling multiple carriers preferred
  • Proficiency in navigating a variety of software (such as CRM, carrier platforms, agency management system, and MS Office).

The primary duties of the Insurance Sales Agent are to:

  • Identify customer needs and recommend appropriate insurance products.Offering an array of personal lines, small commercial and life insurance products
  • Establish strong customer and community relationships to help develop additional leads and referrals
  • Maintain partnerships with insurance company representatives and underwriters

#LI-Remote

Full time Associatesare offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Insurance

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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