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Bpo Trainer Jobs (NOW HIRING)

First American

BPO Training Liaison

Washington, DC · Remote

$85K - $113K/yr

... trainer growth and effectiveness. * Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations. * Either ...

First American

BPO Training Liaison

Santa Rosa, CA · Remote

$85K - $113K/yr

... trainer growth and effectiveness. * Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations. * Either ...

First American

$85K - $113K/yr

... trainer growth and effectiveness. * Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations. * Either ...

First American

BPO Training Liaison

OR · Remote

$85K - $113K/yr

... trainer growth and effectiveness. * Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations. * Either ...

Tapcheck

BPO Vendor Manager

RFP, evaluation, site visits, contracting, technical and security integration, training, ramp, and ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

First American

BPO Training Liaison

Florida, NY · Remote

$85K - $113K/yr

... trainer growth and effectiveness. * Audits training delivery, materials, and learner outcomes to ensure alignment with business objectives, curriculum standards, and quality expectations. * Either ...

NTT DATA Services

BPO Director

Lincoln, NE · On-site

Certifications in training or learning (e.g., ATD, CPTD, Six Sigma). * Experience with high-volume hiring and onboarding in BPO settings. * Familiarity with compliance training, soft skills ...

NTT DATA Services

BPO Director

Lincoln, NE · Remote

Certifications in training or learning (e.g., ATD, CPTD, Six Sigma). * Experience with high-volume hiring and onboarding in BPO settings. * Familiarity with compliance training, soft skills ...

NTT DATA Services

BPO Director

Lincoln, NE · Remote

Certifications in training or learning (e.g., ATD, CPTD, Six Sigma). * Experience with high-volume hiring and onboarding in BPO settings. * Familiarity with compliance training, soft skills ...

USM

BPO Management Temp

Washington, DC

... training Vendor and contract management of the BPO, including adherence to the contract statement of work, adherence to change control Informal supervision of Lifeline staff supporting project (they ...

Walmart

Senior Manager, Operations - BPO

Gravette, AR · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Tapcheck

BPO Vendor Manager

Plano, TX · Remote

RFP, evaluation, site visits, contracting, technical and security integration, training, ramp, and ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

Walmart

Senior Manager, Operations - BPO

Decatur, AR · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Walmart

Senior Manager, Operations - BPO

Greenland, AR

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Walmart

Senior Manager, Operations - BPO

Bella Vista, AR · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Walmart

Senior Manager, Operations - BPO

Lowell, AR · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Walmart

Senior Manager, Operations - BPO

Elm Springs, AR · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

Walmart

Senior Manager, Operations - BPO

Noel, MO · On-site

$90K - $180K/yr

Driving launch milestones for new BPO partners or programs, validating training, staffing, and go-live readiness. * Deep-diving on performance or quality issues and aligning corrective actions across ...

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How much do bpo trainer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bpo trainer in the United States is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bpo Trainer position, and why are they important?

To thrive as a BPO Trainer, a strong background in process training, communication skills, and industry-specific knowledge—often backed by a bachelor's degree or relevant experience—is essential. Familiarity with Learning Management Systems (LMS), virtual training platforms, and training certifications such as CPTM or similar is highly beneficial. Outstanding interpersonal skills, patience, and adaptability set successful trainers apart in dynamic call center environments. These competencies are vital to effectively onboard, upskill, and motivate staff, ensuring high-quality service and client satisfaction.

What is a BPO Trainer job?

A BPO Trainer is responsible for training new and existing employees in a Business Process Outsourcing (BPO) company. They develop training materials, conduct sessions on communication skills, process knowledge, and customer service, and assess trainees' performance. Their goal is to ensure employees meet client requirements and deliver high-quality service.

What does a typical day look like for a BPO Trainer?

A typical day for a BPO Trainer involves preparing and delivering training sessions, conducting assessments, and providing ongoing support to new and existing employees. Trainers often collaborate with team leaders, quality analysts, and operations managers to identify skill gaps and update training materials. You may also observe live calls, give feedback, and track trainees' progress through reports. This dynamic role requires balancing classroom or virtual instruction, hands-on coaching, and regular communication with multiple stakeholders to ensure consistent performance improvements.

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What are the most commonly searched types of Bpo Trainer jobs? The most popular types of Bpo Trainer jobs are:
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Bpo Trainer jobs near you
Infographic showing various Bpo Trainer job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,463 per year, or $26.2 per hour.

BPO reviewer

Infinity International Processing Services, Inc.

Newport News, VA • Remote

Other

Posted 22 days ago

Job description

Company Description

Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.


Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.


Job Description

Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance. 


Qualifications

Minimum of 10+ years of BPO review experience

Must be able to employ proper application of valuation techniques and methodologies

Travelling 30% ( Domestic/ International)

May have to travel to client's place for process training/transition 

Handle client relation during test and ramp-up phase of new projects 

Travel to offshore delivery centers in India and assist in training, project transition & ramp-up 

Once offshore resources are ramped up, perform quality control

Must be able to work in a high volume production environment and meet deadlines

Good telephonic etiquette

Self prioritize tasks & work towards the same

Perform other related duties as assigned or directed by the management


Additional Information

Key Responsibilities:


Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology

Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers


Job Type: Permanent / Work from home


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