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Comcast Customer Experience Representative Jobs (NOW HIRING)

FPA

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Customer Experience Representative

Fort Worth, TX · On-site

$600 - $1.2K/wk (+ commission)

Customer Experience Representative FPA - Fort Worth, TX Full-Time | In-Person | Paid Training Start Your Career in Customer Experience, Sales & Communication FPA is hiring motivated, personable, and ...

aan

Customer Experience Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Experience Representative Job Family: BMUSA Customer Service FLSA Status: Hourly Summary The Customer Experience Representative (CER) will act as a liaison between various departments ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and ...

HP Products

Customer Experience Representative

$16.50 - $22.25/hr

An exceptional Customer Experience representative will focus on maximizing opportunities within every interaction to drive revenue and overall company growth. If you identify with any of these ...

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Comcast Customer Experience Representative information

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How much do comcast customer experience representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for comcast customer experience representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Comcast Customer Experience Representative?

Comcast Customer Experience Representatives are frontline employees who assist customers with a variety of needs, including billing inquiries, technical support, account updates, and service troubleshooting. They handle phone calls, chats, or in-person interactions, providing solutions and ensuring customer satisfaction. These representatives play a critical role in maintaining Comcast’s reputation by delivering helpful, courteous, and efficient service to every customer. Their responsibilities also include educating customers about products and services and resolving any complaints or issues promptly.

What are the key skills and qualifications needed to thrive as a Comcast Customer Experience Representative?

To thrive as a Comcast Customer Experience Representative, you need strong communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with CRM systems, call center software, and troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills are vital for ensuring customer satisfaction, retention, and effective resolution of issues in a fast-paced environment.

What are some common challenges faced by Comcast Customer Experience Representatives and how can they be managed effectively?

Comcast Customer Experience Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing occasional difficult interactions. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many representatives find it helpful to use active listening techniques, follow established protocols, and seek support from team leads or supervisors when needed. Regular team meetings and ongoing training also provide valuable opportunities to share best practices and improve problem-solving skills.

What is the difference between Comcast Customer Experience Representative vs Comcast Customer Service Associate?

AspectComcast Customer Experience RepresentativeComcast Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; entry-level position
Work EnvironmentCall centers, retail stores, or remote settings; interacting directly with customersCall centers, retail locations; assisting customers with service issues
Employer & Industry UsageCommonly used in customer-facing roles at ComcastOften used interchangeably with Customer Experience Representative in Comcast roles
Comparison Focus Broader responsibilities including customer retention and experience enhancementPrimarily focused on handling customer inquiries and basic support

The Comcast Customer Experience Representative typically has broader responsibilities, including improving customer satisfaction and retention, while the Customer Service Associate mainly handles inquiries and basic support. Both roles require similar credentials and work environments, making them closely related but distinct in scope.

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What states have the most Comcast Customer Experience Representative jobs?

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Comcast Customer Experience Representative jobs near you
Infographic showing various Comcast Customer Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Representative

FPA

Fort Worth, TX • On-site

$600 - $1.2K/wk (+ commission)

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Engage with customers face-to-face to understand their needs and interests

  • Explain client products, services, and promotions, and recommend appropriate options

  • Support customer acquisition, sales, and enrollment activities

Job description

Customer Experience Representative

FPA – Fort Worth, TX
Full-Time | In-Person | Paid Training

Start Your Career in Customer Experience, Sales & Communication

FPA is hiring motivated, personable, and dependable individuals to join our Fort Worth team as Customer Experience Representatives.

This is a full-time, in-person, customer-facing sales position designed for individuals who enjoy working with people, communicating face-to-face, and being part of a team.

As a Customer Experience Representative, you will represent established client brands while helping customers understand available products and services, answering questions, identifying customer needs, and supporting new customer acquisition.

No previous sales experience is required. Paid training is provided.

Candidates with backgrounds in customer service, retail, restaurants, hospitality, events, promotions, communications, or other people-focused environments are encouraged to apply.

What You'll Do

  • Engage with customers face-to-face in a friendly and professional manner
  • Ask questions to understand customer needs and interests
  • Explain client products, services, promotions, and available options
  • Recommend appropriate products and services based on customer needs
  • Support customer acquisition, sales, and enrollment
  • Answer customer questions and provide accurate information
  • Build rapport and create a positive customer experience
  • Represent established client brands professionally
  • Work alongside team members to achieve daily customer engagement and sales objectives
  • Participate in paid training, coaching, and team meetings
  • Develop communication, sales, customer service, and leadership skills

What We're Looking For

  • High school diploma or GED
  • Strong communication and interpersonal skills
  • Comfortable interacting with customers face-to-face
  • Positive and professional attitude
  • Dependable and punctual
  • Coachable and willing to learn
  • Goal-oriented and motivated by personal growth
  • Comfortable working in a team environment
  • Reliable transportation
  • Available for full-time, in-person work in Fort Worth

Customer-facing experience is preferred but not required.

Experience in retail, hospitality, restaurants, customer service, sales, events, promotions, or communications is a plus.

Paid Training & Development

New team members receive hands-on paid training covering:

  • Customer communication and engagement
  • Sales fundamentals
  • Client products and services
  • Customer needs assessment
  • Customer acquisition
  • Brand representation
  • Professional communication
  • Teamwork and leadership development

We are looking for individuals who want more than just a job and are interested in developing transferable professional skills.

Team members who demonstrate strong performance, professionalism, consistency, and leadership potential may be considered for additional responsibilities and advancement opportunities.

Work Location

Fort Worth, TX

This position is 100% in-person. Remote and hybrid options are not available.

Hiring Process

Northgate Workforce is assisting FPA with recruiting and candidate screening.

Qualified applicants selected to move forward will be contacted regarding the next step of the interview process.

Equal Opportunity

FPA considers qualified applicants without regard to legally protected characteristics.

Company Description

FPA is a sales and customer acquisition consulting firm based in Fort Worth, Texas. We partner with established brands to help expand their customer base through face-to-face sales, customer engagement, and brand representation.

Our team focuses on creating positive customer experiences while delivering measurable results for our clients. FPA provides hands-on training, professional development, and opportunities for individuals to build skills in sales, communication, leadership, and business development.

We value professionalism, teamwork, growth, and a strong work ethic, creating an environment where motivated individuals can develop their skills and advance based on performance.