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Comcast Customer Experience Representative Jobs (NOW HIRING)

JOLLY PLUMBING

$17 - $20/hr

CUSTOMER EXPERIENCE REPRESENTATIVE JOB SHIFT Monday - Friday 8am - 4:30pm PAY RANGE $17-20, based on experience Why Choose Jolly? • Competitive Bi-Weekly Pay, 401K Retirement Matching • Health ...

Visual Comfort

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representative Visual Comfort & Co. is the world's premier resource for luxury decorative and architectural lighting--and we're looking for someone who shares our obsession with ...

AssuranceAmerica

Customer Experience Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing ...

Aaron's

Customer Experience Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Experience Representative Job Family: BMUSA Customer Service FLSA Status: Hourly Summary The Customer Experience Representative (CER) will act as a liaison between various departments ...

Nexera

Customer Experience Representative

Raleigh, NC

$1.5K - $2.0K/wk

Customer Experience Representative Do you enjoy talking with people and making a positive impact? Join a growing organization helping consumers better understand today's financial services. Position ...

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Comcast Customer Experience Representative information

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How much do comcast customer experience representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for comcast customer experience representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Comcast Customer Experience Representatives and how can they be managed effectively?

Comcast Customer Experience Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing occasional difficult interactions. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many representatives find it helpful to use active listening techniques, follow established protocols, and seek support from team leads or supervisors when needed. Regular team meetings and ongoing training also provide valuable opportunities to share best practices and improve problem-solving skills.

What are the key skills and qualifications needed to thrive as a Comcast Customer Experience Representative?

To thrive as a Comcast Customer Experience Representative, you need strong communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with CRM systems, call center software, and troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills are vital for ensuring customer satisfaction, retention, and effective resolution of issues in a fast-paced environment.

What is the difference between Comcast Customer Experience Representative vs Comcast Customer Service Associate?

AspectComcast Customer Experience RepresentativeComcast Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; entry-level position
Work EnvironmentCall centers, retail stores, or remote settings; interacting directly with customersCall centers, retail locations; assisting customers with service issues
Employer & Industry UsageCommonly used in customer-facing roles at ComcastOften used interchangeably with Customer Experience Representative in Comcast roles
Comparison Focus Broader responsibilities including customer retention and experience enhancementPrimarily focused on handling customer inquiries and basic support

The Comcast Customer Experience Representative typically has broader responsibilities, including improving customer satisfaction and retention, while the Customer Service Associate mainly handles inquiries and basic support. Both roles require similar credentials and work environments, making them closely related but distinct in scope.

What is a Comcast Customer Experience Representative?

Comcast Customer Experience Representatives are frontline employees who assist customers with a variety of needs, including billing inquiries, technical support, account updates, and service troubleshooting. They handle phone calls, chats, or in-person interactions, providing solutions and ensuring customer satisfaction. These representatives play a critical role in maintaining Comcast’s reputation by delivering helpful, courteous, and efficient service to every customer. Their responsibilities also include educating customers about products and services and resolving any complaints or issues promptly.
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Comcast Customer Experience Representative jobs near you
Infographic showing various Comcast Customer Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Representative

LINC SYSTEMS LLC

Westfield, IN • On-site

$42K - $48K/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Customer Experience Representative

If you’re the type of person who likes to solve problems, help others and continuously learn, you could be a perfect fit to grow your career at LINC Systems as a Customer Experience Representative. When you succeed, LINC succeeds. We make sure you have the resources, support and guidance to develop and grow your skill set. LINC always strives to ensure employees are on a path to career growth and looks for continued education opportunities to help keep them on that path. We focus on values that help us to succeed as a work family and provide a warm, inviting team-oriented culture. We can’t wait to welcome you onboard!

Employment Type: Full-Time


Position Title: Customer Experience Representative

Location: Westfield, IN

Experience Requirements: High School Degree, customer service experience, call center experience good.

Professional Skill Set: LINC Systems would like to invite ambitious, hard-working individuals to apply for this position. Applicants should be organized with a strong work ethic and desire to succeed.

COMPANY INFORMATION:

LINC Systems is a distributor of pneumatic fastening products, industrial packaging, and industrial supplies. Today we are one of the largest fastener and packaging distributors in the country. LINC has over 80 years of serving the industrial and construction trades.

Customer Experience Representative Basic Job Responsibilities:

  • Work in inbound call center to enter orders and handle issues for our customers
  • Support our national field sales team
  • Serves customers by providing product and service information and resolving product and service problems.
  • Willing to learn product and customer needs
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Contributes to team effort by accomplishing related results as needed.

Customer Experience Representative Qualifications / Skills:

  • Customer service
  • Computer skills
  • Great personality and character
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

QUALIFICATIONS:

  • Self-motivated, self-starting, and disciplined individual
  • Ability to quickly synthesize and use new information
  • Familiarity with eCommerce website solutions
  • Strong phone presence and experience handling calls all day
  • Strong interpersonal and communication skills
  • Previous experience in Microsoft 365 products
  • M365 Dynamics CRM product is a major plus
  • Strong organizational and time management skills.
  • Applicants should be team players with strong character

COMPENSATION:

Competitive salary and bonus compensation package provided.
Excellent benefits including medical, dental, vision, 401(k) with employer match.

FOR MORE ABOUT LINC SYSTEMS:

Visit www.LINCSystems.com

LINC SYSTEMS is an equal opportunity employer