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Comcast Customer Experience Representative Jobs (NOW HIRING)

Rabobank

Customer Experience Representative

Cedar Falls, IA · On-site

$15 - $20.25/hr

Job Title Customer Experience Representative The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping ...

Rentokil Initial

Customer Experience Representative

$19.50 - $25/hr

Customer Experience Representative Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest ...

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Comcast Customer Experience Representative information

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How much do comcast customer experience representative jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for comcast customer experience representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Comcast Customer Experience Representatives and how can they be managed effectively?

Comcast Customer Experience Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing occasional difficult interactions. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many representatives find it helpful to use active listening techniques, follow established protocols, and seek support from team leads or supervisors when needed. Regular team meetings and ongoing training also provide valuable opportunities to share best practices and improve problem-solving skills.

What are the key skills and qualifications needed to thrive as a Comcast Customer Experience Representative, and why are they important?

To thrive as a Comcast Customer Experience Representative, you need strong communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with CRM systems, call center software, and troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills are vital for ensuring customer satisfaction, retention, and effective resolution of issues in a fast-paced environment.

What is the difference between Comcast Customer Experience Representative vs Comcast Customer Service Associate?

AspectComcast Customer Experience RepresentativeComcast Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; entry-level position
Work EnvironmentCall centers, retail stores, or remote settings; interacting directly with customersCall centers, retail locations; assisting customers with service issues
Employer & Industry UsageCommonly used in customer-facing roles at ComcastOften used interchangeably with Customer Experience Representative in Comcast roles
Comparison Focus Broader responsibilities including customer retention and experience enhancementPrimarily focused on handling customer inquiries and basic support

The Comcast Customer Experience Representative typically has broader responsibilities, including improving customer satisfaction and retention, while the Customer Service Associate mainly handles inquiries and basic support. Both roles require similar credentials and work environments, making them closely related but distinct in scope.

What are Comcast Customer Experience Representatives?

Comcast Customer Experience Representatives are frontline employees who assist customers with a variety of needs, including billing inquiries, technical support, account updates, and service troubleshooting. They handle phone calls, chats, or in-person interactions, providing solutions and ensuring customer satisfaction. These representatives play a critical role in maintaining Comcast’s reputation by delivering helpful, courteous, and efficient service to every customer. Their responsibilities also include educating customers about products and services and resolving any complaints or issues promptly.
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What cities are hiring for Comcast Customer Experience Representative jobs? Cities with the most Comcast Customer Experience Representative job openings:
What states have the most Comcast Customer Experience Representative jobs? States with the most job openings for Comcast Customer Experience Representative jobs include:
What job categories do people searching Comcast Customer Experience Representative jobs look for? The top searched job categories for Comcast Customer Experience Representative jobs are:
Comcast Customer Experience Representative jobs near you
Infographic showing various Comcast Customer Experience Representative job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Representative

Rabobank

Cedar Falls, IA • On-site

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Job Title
Customer Experience Representative
Job Description
The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others. The role serves as a primary contact for Input Finance customers. Additionally, Customer Experience Representatives supports other teams within the department providing the opportunity to be involved in the Customer Experience from start to finish.
Our Shared Future:
"What I enjoy most about this role is the people I work with and that each day is different. There is a variety of things I get to do each day."
You and Your Job
As a Customer Experience Representative you will be successful being a great communicator. The key purpose is also to solve problems and listen to the customer's needs. It is important to be able to multitask and prioritize what needs to be done when things are busy. You will be successful if you are a team player.
The Customer Experience Representative supports the Relationship Managers, Field Finance Representatives, and Customers of RAF's Input Finance department. The role serves as primary contact for Customers of Input Finance. They participate & assist RMs in the annual selling & retention efforts of strategic accounts. Additionally, the role provides exemplary service & support to Input Finance's field sales force, strategic accounts, and their distribution partners, by serving as a process expert and diagnosing & resolving a wide range of potential issues.
Job Responsibilities
  • Provide the best possible customer service and work strategically to achieve Input Finance goals.
  • Assist the RM's and Field Finance Reps in uncovering and/or understanding potential marketing & communication opportunities a specific account may present.
  • Act as a subject matter expert and demonstrate the knowledge & willingness to provide the best possible service.
  • Communicate with customers effectively and seek additional information for clarification
  • Serve as first point of contact for Input Finance field sales staff, a strategic account, a strategic account's field sales force, and a strategic account's distribution partners concerning day-to-day matters.

Your Promise to Us:
To be considered for the Customer Experience Representative role, you must have:
  • Associates Degree with 2+ years of experience or Bachelor's Degree
  • Computer proficiency with MS Word, Outlook, and Excel required. Other IS skills and report writing skills are a plus.
  • Excellent communication skills, both written and verbal. Must be able to conduct business and make customer presentations over the phone or in person.
  • Legally authorized to work in the United States on a full-time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Our Commitment to you - cultivating your way beyond pay:
Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff.
We believe your well-being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need.
Our employee benefits are focused on four main components:
  • Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs.

  • Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That's why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.

  • Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.)

  • Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office-typically 2 days remote and the remaining days onsite-promoting both productivity and personal well-being.

Our Organization:
Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world's largest banks with over $678 billion in assets.
In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit www.RabobankNA.com
Salary Expectations:
Target Hiring Range: $45,000.00 - $60,000.00
This position is subject to the terms of [RAF/Rabobank/RDS]'s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.
Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above.
At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team?
This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified.
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