ZipRecruiter

Log In

1

Comcast Customer Experience Representative Jobs (NOW HIRING)

Home Team Pest Defense- FL

Be Seen First

Customer Experience Representative

Naples, FL · On-site

$18/hr (+ commission)

As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional ...

Ingram Micro

Customer Experience Representative

Buffalo, NY · On-site

$15.50 - $21/hr

As a Customer Experience Representative, you will act as a subject matter expert focused on helping partners and vendors unlock the full value of Ingram Micro's technology ecosystem. You will ...

Enterprise Holdings

NY · On-site

$49.65/hr

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Tronair, Inc.

Customer Experience Representative

Swanton, OH · On-site

$15 - $20.50/hr

Position Summary Tronair is seeking a motivated and service-minded Customer Experience Representative to join our energetic and collaborative Sales Team. In this role, you'll be a critical voice for ...

Velocity Network

Customer Experience Representative

Erie, PA · On-site

$15.50 - $21/hr

Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsComcast Customer Experience Representative Jobs

Comcast Customer Experience Representative information

See salary details

$9

$18

$26

How much do comcast customer experience representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for comcast customer experience representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Comcast Customer Experience Representative?

Comcast Customer Experience Representatives are frontline employees who assist customers with a variety of needs, including billing inquiries, technical support, account updates, and service troubleshooting. They handle phone calls, chats, or in-person interactions, providing solutions and ensuring customer satisfaction. These representatives play a critical role in maintaining Comcast’s reputation by delivering helpful, courteous, and efficient service to every customer. Their responsibilities also include educating customers about products and services and resolving any complaints or issues promptly.

What are the key skills and qualifications needed to thrive as a Comcast Customer Experience Representative?

To thrive as a Comcast Customer Experience Representative, you need strong communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with CRM systems, call center software, and troubleshooting tools is typically required. Patience, problem-solving ability, and a positive attitude help you excel when addressing customer concerns and building rapport. These skills are vital for ensuring customer satisfaction, retention, and effective resolution of issues in a fast-paced environment.

What are some common challenges faced by Comcast Customer Experience Representatives and how can they be managed effectively?

Comcast Customer Experience Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing occasional difficult interactions. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many representatives find it helpful to use active listening techniques, follow established protocols, and seek support from team leads or supervisors when needed. Regular team meetings and ongoing training also provide valuable opportunities to share best practices and improve problem-solving skills.

What is the difference between Comcast Customer Experience Representative vs Comcast Customer Service Associate?

AspectComcast Customer Experience RepresentativeComcast Customer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; entry-level position
Work EnvironmentCall centers, retail stores, or remote settings; interacting directly with customersCall centers, retail locations; assisting customers with service issues
Employer & Industry UsageCommonly used in customer-facing roles at ComcastOften used interchangeably with Customer Experience Representative in Comcast roles
Comparison Focus Broader responsibilities including customer retention and experience enhancementPrimarily focused on handling customer inquiries and basic support

The Comcast Customer Experience Representative typically has broader responsibilities, including improving customer satisfaction and retention, while the Customer Service Associate mainly handles inquiries and basic support. Both roles require similar credentials and work environments, making them closely related but distinct in scope.

More about Comcast Customer Experience Representative jobs

What cities are hiring for Comcast Customer Experience Representative jobs?

Cities with the most Comcast Customer Experience Representative job openings:

What states have the most Comcast Customer Experience Representative jobs?

States with the most job openings for Comcast Customer Experience Representative jobs include:

What job categories do people searching Comcast Customer Experience Representative jobs look for?

The top searched job categories for Comcast Customer Experience Representative jobs are:

Comcast Customer Experience Representative jobs near you
Infographic showing various Comcast Customer Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Experience Representative

Home Team Pest Defense- FL

Naples, FL • On-site

$18/hr (+ commission)

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Key responsibilities

  • Answer questions, research problems, resolve issues, provide pricing, schedule services, and provide closure for customers.

  • Interact with customers and prospects by scheduling pest and builder-related services using the Route Point software.

  • Enter service-related notes, validate technician paperwork, update system notes, and manage customer files.

Job description

As a HomeTeam Customer Service Representative, you can expect to:

Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.

  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
  • Resolving customer problems with invoices and billing questions
  • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Maintain customer files on computer and in filing system
  • Validate technician paperwork for completeness and accuracy
  • File Technician paperwork in customer files
  • Update notes in system with technician and other employee customer information
  • Print, distribute, and review service tickets for technicians
  • Have a basic knowledge of technician’s job and processes of company's treatment processes
  • Properly follow HomeTeam Pest Defense telephone etiquette procedures
  • Ability to calm and diffuse angry customers
  • Escalate appropriate inquiries or problems to managers
  • Collect and reconcile payments received by technicians

There’s plenty of perks too!

  • Competitive pay $$
  • $18 Hourly plus possible sales commissions
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA