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Remote Insurance Call Center Jobs in Newark, NJ (NOW HIRING)

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

Calculated Hire

Call Center

Manhattan, NY · Remote

$17 - $18/hr

Fully-Remote Pay Rate: $17-$18 Job Type: Contract Contract Timeline: 6-Month Contract with ... Health Insurance organization, is seeking an HR Representative to serve as the first point of ...

Brandcoven

Call Center Representative I

Manhattan, NY · Remote

$17.75 - $22/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time BrandCoven is a leading ...

New York City | Jobs

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Call Center Representative NYC Department of Finance (DOF) is responsible for administering the tax ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Adaptive Teams

Call Center Agent (Full-Time)

Floral Park, NY · Remote

$16 - $21.25/hr

Location Philippines - Fully Remote Your Mission: Day to Day Responsibilities * Make high-volume ... Previous call center, customer service or outbound calling experience (preferred) * Strong verbal ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Adecco

Customer Service Call Center

Edison, NJ · Remote

$21/hr

Adecco is seeking professional and detail-oriented Remote Customer Support Representatives to ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

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All JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Newark, NJ

Remote Insurance Call Center information

See Newark, NJ salary details

$11

$18

$26

How much do remote insurance call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote insurance call center in Newark, NJ is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Newark, NJ? The most popular types of Insurance Call Center jobs in Newark, NJ are:
What are popular job titles related to Remote Insurance Call Center jobs in Newark, NJ? For Remote Insurance Call Center jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Newark, NJ look for? The top searched job categories for Remote Insurance Call Center jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Remote Insurance Call Center jobs? Cities near Newark, NJ with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Newark, NJ as of May 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,447 per year, or $18 per hour.
Remote Insurance Call Center Sales Lead

Remote Insurance Call Center Sales Lead

AAA Club Alliance

Manhattan, NY • Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Club Alliance rating

7.2

Company rating: 7.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

213th of 258 rated insurance

Job description

AAA Club Alliance is looking for a Supervisor for the Insurance Call Center Sales Team. In this role, you will manage daily operations, foster a team environment, and ensure customer satisfaction. The position requires an Associate's degree, 5+ years of insurance sales experience, and supervisory skills.

Benefits include competitive salary, medical coverage, paid time off, and 401(k) matching. A commitment to a diverse and inclusive workplace is paramount at AAA Club Alliance. #J-18808-Ljbffr

What AAA Club Alliance employees say

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