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Commission Insurance Call Center Jobs (NOW HIRING)

... call center environment. The role involves supporting clients with regulated financial and insurance-related services. Key Responsibilities * Handle inbound customer calls, providing timely and ...

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...

Call Center

Del Valle, TX · On-site

$16/hr

Commission-Based ($16 per Vehicle Purchased) Position Overview We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This ...

Call Center

Del Valle, TX · On-site

$16/hr

Commission-Based ($16 per Vehicle Purchased) Position Overview We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This ...

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Commission Insurance Call Center information

See salary details

$25.5K

$65.7K

$83.5K

How much do commission insurance call center jobs pay per year?

As of Aug 6, 2026, the average yearly pay for commission insurance call center in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What cities are hiring for Commission Insurance Call Center jobs? Cities with the most Commission Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Commission Insurance Call Center jobs? States with the most job openings for Commission Insurance Call Center jobs include:

Insurance Call Center Supervisor

Safepoint MGA, LLC

Metairie, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training, mentoring, and building cohesive teams, we encourage you to apply.
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities
  • Directly involved in the recruitment of the Customer Service employees.
  • Create comprehensive training program for newly hired employees.
  • Facilitate training program and job shadowing program.
  • Partner with technology to build efficiency and automation into the work flow.
  • Partner with Marketing to build agent relations.
  • Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
  • Communicates effectively internally and externally.
  • Other tasks and projects as may be assigned

Essential Functions
  • Ability to communicate clearly verbally and in writing
  • Ability to supervise and provide guidance to Customer Service Representatives and direct reports
  • Ability to obtain and maintain resident licensing through the Louisiana DOI and reciprocal licensing in all 50 states in the continental US
  • Ability to think critically, assess risk, and make informed decisions
  • Ability to commit to attendance schedule on-site

Qualifications
  • 5-7 years of experience in property and casualty insurance.
  • 2-3 years of experience as a Supervisor in a call center environment.
  • LA P&C Individual Producer license, or the ability to obtain a LA P&C Individual Producer license within first 30 days, and ability to obtain reciprocal licenses in all 50 states.
  • Thorough knowledge of the underwriting process and the analytics involved.
  • Excellent communication and organizational skills
  • Advanced computer skills and strong systems knowledge
  • College degree preferred

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • 15 Paid Time-Off Days
  • 3 Discretionary Days
  • 5 Parental Leave Days
  • 5 Jury Duty Days
  • 5 Bereavement Days
  • 8 Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance (company paid premium)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more...

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.