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Commission Insurance Call Center Jobs in Colorado

BeloForm Craft

Call Center Agent

Denver, CO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Health, dental, and vision insurance * Paid time off (PTO) and holidays * Retirement plan options ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$20 - $21/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Medical, Dental, and Vision Insurance * Group Life and Disability Insurance * Group Accident ...

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$15.50 - $20.25/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Medical, Dental, and Vision Insurance * Group Life and Disability Insurance * Group Accident ...

THE ONE GROUP Denver

Call Center Supervisor

Denver, CO

$23 - $24/hr

Our call center offers an excellent chance to transition from the restaurant while staying engaged ... Medical, Dental, and Vision Insurance * Group Life and Disability Insurance * Group Accident ...

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

... performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ... Medical, Dental & Vision Insurance * PTO + Paid Holidays * 401(k) with Company Match * Mission ...

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All JobsInsurance Call Center JobsCommission Insurance Call Center JobsCommission Insurance Call Center Jobs in Colorado

Commission Insurance Call Center information

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What are the most commonly searched types of Insurance Call Center jobs in Colorado? The most popular types of Insurance Call Center jobs in Colorado are:
What cities in Colorado are hiring for Commission Insurance Call Center jobs? Cities in Colorado with the most Commission Insurance Call Center job openings:
Commission Insurance Call Center jobs near you

Call Center Professional

River Valley Family Health Center

Delta, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

River Valley Family Health Centers is looking for a Call Center Professional to join our team in Delta, CO. It is the responsibility of this position to ensure the accuracy and timeliness of additions/corrections made to patient accounts processed through the Electronic Medical and Dental Records, telephone calls accepted or placed, patient messages returned, and follow up as needed/processed through the Electronic Medical and Dental Records, coordination of patient counseling on all financial programs offered at River Valley, successful completion of patient payment posting, and maintenance of patient records.

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

The Call Center Professional position is a full-time position; 40 hours per week. We are a growing, exciting place to work, serving our community in a variety of ways. Come join our team!

A day in the life of a Call Center Professional includes:

  • Answering phone calls and providing great customer service, by verifying patient information, counseling patients in financial policies, scheduling and rescheduling of appointments, etc. Transferring patients to the appropriate person when required to do so.
  • Covering the front desk when needed, by checking patients in and out, verifying insurance, and collecting co-pays and payments for visits.
  • Creating new patients in the system.
  • And so much more!

Compensation and Benefits

  • $17.00 - $18.22/hour, depending on experience and certifications
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • AFLAC Supplemental Insurance
  • 401(k) Matching with participation after 90-days
  • Employee Assistant and Wellness Programs
  • Generous PTO accruing and available from the first day of employment
  • Continuing Education Opportunities

Qualifications

  • High School Diploma or equivalent required.
  • Valid driver’s license preferred.
  • Bilingual skills are required.
  • Ability to maintain positive working relationships with team members, patients, families, and others.
  • Must demonstrate cultural sensitivity when working with individuals and groups of diverse racial, ethnic, economic, and social backgrounds. Written and verbal communication skills required.
  • Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
  • Ability to maintain confidentiality.
  • Ability to travel between clinics as needed.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.