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Commission Insurance Call Center Jobs (NOW HIRING)

Call Center Representative

MI ยท On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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Commission Insurance Call Center information

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$25.5K

$65.7K

$83.5K

How much do commission insurance call center jobs pay per year?

As of Aug 7, 2026, the average yearly pay for commission insurance call center in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What cities are hiring for Commission Insurance Call Center jobs? Cities with the most Commission Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Commission Insurance Call Center jobs? States with the most job openings for Commission Insurance Call Center jobs include:

Life Insurance Agent - Call Center

eFund Insurance & Financial Services, LLC

Southfield, MI โ€ข On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Call Center Life Agent | Inbound Sales

Company: eFund Insurance
Location: Call Center
Employment Type: Full-time
Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m.

Compensation

  • $20 per hour in base pay
  • Monthly bonuses ranging from $1,250 to $5,000+
  • Average annual earnings of $55,000–$75,000
  • Top performers can earn $80,000–$120,000+

Position Overview

eFund Insurance is seeking motivated, licensed Life Insurance Agents to join our high-performing inbound sales team.

In this role, you will connect with seniors who have already expressed interest in life insurance coverage. You will handle inbound calls and live-transfer leads—no cold calling or prospecting—and guide customers through the process of selecting coverage that meets their needs.

This is a call center position for candidates who meet location and licensing requirements. If you are coachable, driven, and ready to grow your income, we provide the training, tools, systems, and daily support to help you succeed.

Key Responsibilities

  • Handle inbound calls and live-transfer leads
  • Sell life insurance policies to adults ages 50–85
  • Explain policy options clearly and help customers select appropriate coverage
  • Follow established scripts, sales processes, and compliance requirements
  • Deliver an excellent customer experience throughout the sales process
  • Accurately complete applications and maintain customer records
  • Meet or exceed monthly sales and production goals

Bonus Structure

Bonuses begin at $12,500 in placed premium:

  • $12,500 in placed premium: 100% bonus level, equal to $1,250
  • 75 applications: 125% bonus level
  • 150 applications: 150% bonus level
  • 250 applications: 175% bonus level
  • 350 or more applications: 200% bonus level

Agents must maintain at least 60 sales per quarter to retain their current bonus level. Bonus eligibility and payment are subject to company production, placement, and compensation policies.

Qualifications

  • Active life insurance license required
  • Sales, insurance, or call-center experience preferred
  • Strong verbal communication and relationship-building skills
  • Confident, personable, and comfortable closing sales by phone
  • Coachable, goal-oriented, and receptive to feedback
  • Positive attitude and a strong work ethic
  • Ability to work a consistent full-time schedule from a professional home workspace
  • Must meet applicable remote-work and licensing eligibility requirements

Benefits

  • 401(k)
  • Health, dental, and vision insurance
  • Aflac supplemental coverage
  • Paid time off
  • Performance bonuses and incentive trips
  • Ongoing training, coaching, and professional development
  • Career growth and advancement opportunities

Why Join eFund Insurance?

  • No cold calling or prospecting
  • Direct inbound and live-transfer leads
  • Competitive hourly base pay plus uncapped bonus potential
  • Proven sales training and daily coaching
  • Supportive, performance-driven team culture
  • Clear path toward six-figure earning potential
  • Meaningful work helping families protect what matters most

Apply Today

Build a rewarding insurance career with a growing agency that invests in your success. If you are a licensed professional who enjoys helping customers and is motivated by performance-based earnings, we encourage you to apply.

eFund Insurance is an equal opportunity employer. Employment decisions are made without regard to any legally protected characteristic.

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