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Commission Insurance Call Center Jobs (NOW HIRING)

Call Center Representative

MI ยท On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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Commission Insurance Call Center information

See salary details

$25.5K

$65.7K

$83.5K

How much do commission insurance call center jobs pay per year?

As of Jun 27, 2026, the average yearly pay for commission insurance call center in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a Commission Insurance Call Center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a Commission Insurance Call Center Agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

How much commission do I make on insurance?

In a Commission Insurance Call Center role, commissions typically range from 5% to 20% of the premium amount, depending on the insurance product and company policies. Earnings can also include bonuses or incentives based on sales performance, and strong communication skills are essential for success in this environment.

How much do commission-based insurance agents make?

Commission-based insurance agents typically earn between 50% and 100% of the premiums they sell, with total earnings often ranging from $30,000 to $100,000 annually. Income depends on sales performance, experience, and the commission structure, which can vary by company and product. Successful agents with strong sales skills can earn higher commissions and bonuses.

What is the commission paid to insurance agents?

In a commission insurance call center, insurance agents typically earn commissions based on the policies they sell, which can range from 5% to 20% of the premium amount. The exact commission rate depends on the insurance product, company policies, and the agent's experience or performance bonuses. Agents often receive ongoing commissions for policy renewals as well.

What is the highest paying call center job?

In a commission insurance call center, roles such as senior sales agents or team leaders typically earn the highest salaries, often supplemented by commissions and performance bonuses. These positions require strong sales skills, product knowledge, and sometimes industry certifications, and they tend to offer higher pay compared to entry-level customer service roles.
What cities are hiring for Commission Insurance Call Center jobs? Cities with the most Commission Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Commission Insurance Call Center jobs? States with the most job openings for Commission Insurance Call Center jobs include:

Call Center Representative

Napleton Corporate BDC

Palm Beach Gardens, FL โ€ข On-site

$35K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

1,000/week guaranteed - 1st Month Flexible Scheduling Options

Fantastic, fun, fast paced, diverse culture! Apply today!

The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napletonโ€™s Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the countryโ€™s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $1,000 per week minimum guaranteed in your first month
  • Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
  • Hybrid schedules available for tenured employees
  • Fun, fast-paced diverse environment
  • Various shifts available with many flexible scheduling options
  • Family Owned and Operated โ€“ 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required.
  • Knowledgeable to call center environment- NO COLD CALLS!
  • Automotive experience is helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB