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Commission Insurance Call Center Jobs (NOW HIRING)

Call Center Representative

West Haven, CT ยท Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

Call Center Representative

MI ยท On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

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Commission Insurance Call Center information

See salary details

$25.5K

$65.7K

$83.5K

How much do commission insurance call center jobs pay per year?

As of Aug 6, 2026, the average yearly pay for commission insurance call center in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a commission insurance call center?

A Commission Insurance Call Center is a specialized customer service center where agents handle inquiries, sales, and support for insurance products, earning commissions based on the policies they sell or services they provide. These call centers typically represent one or more insurance companies and assist clients with quotes, policy information, and claims. Agents are trained to understand various insurance products, such as auto, health, or life insurance, and are motivated by earning commissions in addition to their base salary. This structure helps drive sales and ensures agents are knowledgeable about the products they offer.

What are the key skills and qualifications needed to thrive as a commission insurance call center agent, and why are they important?

To thrive as a Commission Insurance Call Center Agent, you need strong sales skills, knowledge of insurance products, and often a state insurance license. Experience with customer relationship management (CRM) software, dialer systems, and quoting tools is typically required. Excellent communication, resilience under pressure, and active listening are standout soft skills in this role. These competencies are crucial for effectively converting leads, maintaining compliance, and building rapport with clients to drive sales success.

What are the biggest challenges faced by commission-based insurance call center agents, and how can they be overcome?

One of the main challenges for commission-based insurance call center agents is managing the pressure to meet sales targets while maintaining high-quality customer service. Agents often need to handle a high volume of calls, some of which may be from frustrated or uninterested prospects. To succeed, it's important to develop strong communication skills, resilience, and an ability to quickly build rapport. Consistent training, time management, and support from team leaders can help agents overcome these challenges and achieve their sales goals.

What is the difference between Commission Insurance Call Center vs Insurance Customer Service Representative?

AspectCommission Insurance Call CenterInsurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsSame as Commission Insurance Call Center
Work EnvironmentCall center setting, fast-pacedOffice or call center, client interaction
Industry UsageCommon in insurance sales and supportCustomer support and policy inquiries
Primary FocusSelling insurance products via callsAssisting clients with policies and claims

While both roles involve communication within the insurance industry, the Commission Insurance Call Center primarily focuses on sales and commission-based interactions, whereas Insurance Customer Service Representatives handle client inquiries and support. The roles often overlap in skills but differ in their main objectives and work environment.

What cities are hiring for Commission Insurance Call Center jobs? Cities with the most Commission Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Commission Insurance Call Center jobs? States with the most job openings for Commission Insurance Call Center jobs include:

Call Center Representative

Mysocialwiz

West Haven, CT โ€ข Remote

$16.50 - $20.50/hr

Full-time

Re-posted 13 days ago


Job description

Call Center Agent Job Summary for Mysocialwiz.com

Full Commission + Retirement Plan

You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Call Center Agent Job Responsibilities and Duties:

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports
  • Set appointments for Commission.

    Call Center Agent Qualifications and Skills

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • 1-3 years of experience in a call center environment
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situation appropriately

You will have an opportunity to grow with our company. After this pandemic, all local businesses are looking to advertise online for a small fee. Our company is the first on the market, we are looking to grow with you. APPLY TODAY

Company Description

We are a social media management company for local businesses. After this pandemic, local business are looking for people to manage their social media page.