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Internship Insurance Call Center Jobs (NOW HIRING)

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Position Title: Manager, Call Center Department: Support Reports To: VP, Customer Support ... Insurance experience is preferred Desired Traits: People First Mindset, Problem Solver ...

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Internship Insurance Call Center information

What is the difference between Internship Insurance Call Center vs Insurance Customer Service Representative?

AspectInternship Insurance Call CenterInsurance Customer Service Representative
CredentialsTypically pursuing or recent graduate, no specific license requiredHigh school diploma or equivalent; licensing may be required for certain roles
Work EnvironmentCall center setting, fast-paced, temporary internshipOffice-based, ongoing full-time or part-time role
Industry UsageEntry-level internship for gaining industry experienceFull-time role handling customer inquiries and policy support

While both roles involve customer interaction in the insurance industry, an Internship Insurance Call Center is a temporary, entry-level position designed for students or recent graduates to gain experience. An Insurance Customer Service Representative is a permanent role focused on assisting clients with policies and claims. The internship offers a learning opportunity, whereas the representative role involves ongoing responsibilities.

What cities are hiring for Internship Insurance Call Center jobs? Cities with the most Internship Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Internship Insurance Call Center jobs? States with the most job openings for Internship Insurance Call Center jobs include:

Inbound Call Center Agent

Enterprise Call Center

Clarksville, TN

Full-time

PTO

Posted 11 days ago


Job description

Company Description

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications
  • High school diploma or GED

  • Must be at least 18 years of age

  • Authorized to work in the United States

  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

  • Ability to follow detailed processes and meet performance expectations

  • Strong communication and active listening skills

  • Comfortable navigating computer applications and web-based tools

  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience

  • Bilingual (Spanish/English) preferred but not required

  • Familiarity with phone-based or computer-based support environments


Additional Information
  • Flexible scheduling options after certification

  • Paid training following successful client certification

  • W2 employment structure with payroll, protections, and stability

  • Paid time off and optional supplemental insurance (Aflac)

  • Household telehealth access through MDLive

  • Access to performance-based incentives

  • Career advancement pathways into support, QA, and leadership roles

  • All applicant information is kept confidential under EEO guidelines

Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

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