Call Center Agent At Call Management Resources

61 jobs near Columbus, OH

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Remote Job Overview: As a Call Center Agent at AYS Inc, you will be responsible for handling ... management and organizational skills - Ability to work well in a team and independently ...

Call Center Agent

Houston, TX · On-site

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Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Conduct research using available resources to provide the necessary information. * Manage and ...

Call Center Agent

Palm Beach Gardens, FL · On-site

$14.25 - $18.75/hr

Customer-Focused Call Center Agent At Walker Property Services, LLC, we're dedicated to delivering exceptional service to our Fortune 500 clients, and we're eager to welcome customer-focused call ...

Call center

Webster, NY · On-site

$12/hr

Company Description Global Channel Management is a technology company that specializes in various ... at same requiring the best "talent " for the job. Qualifications Call Center Agent needs 1 year ...

Call Center Agent

Baton Rouge, LA · On-site

$35K - $39K/yr

Call Center Agent At Beloform Craft, we believe great brands are built through creativity, strategy, and meaningful connections. Our team is dedicated to helping businesses elevate their presence ...

Call Center Agent

Deerfield Beach, FL · On-site

$14.50 - $19/hr

Call Center Agent/Manager ** Location: ** Stuart, FL (in-office) ** Company: ** OX Floors ** About ... In-office position at our Stuart, FL call center ** Compensation ** * Base hourly rate plus ...

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities * Promote and retain company products and services. * Handle inbound and outbound retention-related ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Updating CRM with customer information Qualifications/Requirements * Confident and professional ... If you have experience with calls and want to work at a company that pays well, and treats you like ...

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data ... Collaborate with team members and management to improve customer service processes. Qualifications ...

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

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Call Center Agent

AYS

Atlanta, GA • On-site

$14.50 - $19/hr

Other

Medical, Dental, Vision, PTO

Re-posted 13 days ago


Job description

About the job Call Center Agent
Position: Call Center Agent
Location; Remote
Job Overview:
As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service. This is a full-time position with the opportunity for growth and advancement within the company.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Identify and assess customers' needs to achieve satisfaction
- Provide accurate and complete information to customers
- Maintain a high level of product and service knowledge to effectively handle customer inquiries
- Follow communication procedures and policies to ensure consistent customer service
- Utilize company software and tools to accurately document customer interactions and update customer information
- Collaborate with team members and other departments to resolve customer issues
- Meet and exceed performance targets set by the company
- Maintain a positive and professional attitude towards customers at all times
- Continuously seek opportunities to improve customer service processes and procedures
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or call center role is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Proficient in using computer systems and software
- Strong time-management and organizational skills
- Ability to work well in a team and independently
- Willingness to work flexible hours, including evenings and weekends
- Bilingualism is an asset
Benefits:
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision coverage
- Paid vacation and sick days
- Opportunities for growth and advancement within the company
- Ongoing training and development programs
- Positive and supportive work environment
AYS Inc is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional customer service. Apply now!