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Freelance Insurance Call Center Jobs in Kentucky

Life Protect 24/7, Inc.

$20.66/hr

Call Center Sales Recruiter Full Time Clerical Norfolk, VA, US 8 days ago Requisition ID: 1406 ... Weekly Pay Paid Training Paid Time Off Medical, Dental, Vision, AD&D, and Life Insurance HSA ...

New

ARStrat LLC

$55 - $85/hr

Call Center Supervisor- Onsite Sugarland,Tx Job Category : Management Requisition Number ... Educate patients on billing, insurance, and financial responsibilities * Support financial ...

Inizio Engage

$52 - $97/hr

The Call Center Supervisor is responsible for ensuring the team delivers service that meets or ... life insurance; and paid maternity and paternity leave* Company-paid holidays so you can rest ...

New

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Kentucky

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Kentucky?

The most popular types of Insurance Call Center jobs in Kentucky are:

What are popular job titles related to Freelance Insurance Call Center jobs in Kentucky?

For Freelance Insurance Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Kentucky look for?

The top searched job categories for Freelance Insurance Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Freelance Insurance Call Center jobs?

Cities in Kentucky with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you

Call Center Specialist

Transcend Credit Union

Louisville, KY • On-site

$20/hr

Full-time

Posted 2 days ago

New

Job description

Job description


Previous Credit Union or Banking Call Center and/or Teller experience highly preferred.
MUST PASS CRIMINAL BACKGROUND, CREDIT CHECK & DRUG SCREEN.
MUST have SOLID WORK HISTORY - Job hoppers will not be considered.
Must be OUTGOING, and Conversational._
This is an ON-SITE position.  

  • Answer all incoming calls in a professional and timely manner. Ensure facilitation of first call resolution and member service satisfaction in all transactions.
  • Identify opportunities and enthusiastically offer credit union products that best fit and serve the member’s needs. Achieve goals set forth by the Credit Union.
  • Build and maintain strong member relationships by providing prompt, reliable and courteous service when assisting members with financial transactions and services. Meet all performance and member service standards.
  • Open new accounts and service existing accounts. Set up new account files and provide members with all necessary membership information.
  • Maintain an up-to-date and comprehensive knowledge of all credit union products and services. Maintain an up-to date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.
  • Process member transactions and member’s phone and mail requests. Initiate calls to members to assure quality service.
  • Interview loan applicants and insure that accurate, complete information and documentation is received and provided to applicant prior to forwarding the application to a loan officer.
  • Other duties as assigned.


  • High School Diploma required.
  • Call Center experience highly preferred including multitasking in an inbound call center.
  • Financial Institution experience highly preferred.
  • Maintain a consistently positive, helpful attitude with internal and external members. Act with a sense of urgency to resolve issues and provide outstanding service. Must be service driven.
  • Ability to abide by Credit Union's Service Mission and Promises.
  • Present a polished, professional image regarding conduct.
  • Communication and interpersonal skills to effectively work with members and co-workers.
  • Ability to proficiently use a personal computer and applicable software employed by the Credit Union.
  • Must be able to work in a fast paced and highly engaged environment. Must be decisive and offer logical solutions.
  • Must be able to interact with multiple online systems while speaking to members.
  • Strong multi-tasking skills, organizational skills, and attention to detail.
  • Must work well in a team environment.
  • Ability to cross-sell Credit Union products and services effectively and accurately.

Transcend Credit Union is an Equal Opportunity / Affirmative Action employer. Transcend Credit Union selects qualified individuals without regard to race, color, religion, sex, national origin, disability, age (40 and over), genetic information, classification as a veteran of the Vietnam era or any other characteristic protected by applicable federal, state or local law; and all other legally protected statuses for our operations. It is the practice of the Credit Union to act affirmatively to expand employment opportunities that contribute to a diverse workforce. The Credit Union is committed to this concept and the principles of the Equal Pay Act of 1963, the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973 and the Vietnam Era Veteran's Readjustment Assistance Act of 1974, as well as the various other federal, state and local civil rights laws and the guidelines promulgated by the agencies responsible for the implementation of these laws.
_ Transcend Credit Union is an E-Verify Employer_