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Freelance Insurance Call Center Jobs in Kentucky

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MDS Communications

Call Center Representative

Paducah, KY · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Kentucky

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Kentucky?

The most popular types of Insurance Call Center jobs in Kentucky are:

What are popular job titles related to Freelance Insurance Call Center jobs in Kentucky?

For Freelance Insurance Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Kentucky look for?

The top searched job categories for Freelance Insurance Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Freelance Insurance Call Center jobs?

Cities in Kentucky with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you

Call Center Representative

ASG Management, LLC

Bowling Green, KY • On-site

$15.50 - $19.50/hr

Other

Re-posted 6 days ago

Job description

The Customer Service - Call Service Representative position is a customer-facing role that carries much
responsibility. The primary role of this position is to provide customer service to tenants and potential
customers within the Storage sector of ASG Management and to maintain the assigned storage facility records
in accordance with ASGM's best practices.


RESPONSIBILITIES INCLUDE


● Provide customer service to tenants and potential customers
● Maintain the assigned storage facility location(s) records
● Provide phone support to Property Managers as needed
● Assist the Property Manager with their duties
● Perform other duties as assigned


Customer Service:
● Answer phone calls – respond to customer questions, process payments, assist with online rentals of
storage units and U-Haul trucks
● Rent storage units – complete rental agreements, autopay forms, insurance paperwork, and any other
necessary documents related to the rental process
● Collect and record rent payments for assigned properties
● Manage delinquent accounts – make collection phone calls, send texts and emails to tenants
● Maintain accurate records of customer accounts – document each interaction in the tenant notes
section of the property management software
● Implement the lien process per company policy and under the direction of the Director of Property
Management – includes timely legal correspondence and collection calls as required
● Assist with facility front desk coverage as needed – including managing cash handling and pursuing
collections


Call Center:
● Manage daily call center communications within the company
● Demonstrate technical proficiency with call center software
● Maintain a clean, organized, and business-like office – clean windows and doors, sweep/vacuum floors
regularly
● Maintain comp reports for facilities as assigned
● Operate computers, printers, and gate-interface equipment properly – report any operational issues or
maintenance needs to upper management
● Enter maintenance needs or customer concerns into Monday.com for follow-up by the maintenance
team or upper management


Property Management Support:
● Answer rollover phone calls for other storage facility locations – assist with customer questions,
payments, online rentals of storage units and U-Haul trucks
● Assist other Property Managers with outbound calls as needed
● Document all customer interactions in the tenant notes section of WebSelfStorage
● Facility checks daily or mobile walk arounds


Responsibilities are not all‑inclusive and may change based on business needs. This position may require
tasks beyond those listed above, as needed by the department.

Apply